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Sellers should demand - "Show me that you can write"

By
Services for Real Estate Pros with Kate Writes Right

If you spend any time looking at the MLS, you know that many agents can't spell - much less craft a complete sentence or an accurate description of property they have listed.

Realtor WriterSellers have every right to demand that a prospective agent submit writing samples.  After all, the listing agent is applying for the position of "Marketing Manager" for the seller.  Any marketing manager understands the importance of writing clear descriptions that call potential buyers to sit up and notice.

Since 87% of today's real estate buyers cruise the internet prior to contacting an agent (according to NAR's statistics), we can assume that the words we use have the power to attract those buyers to purchase.  The Mulitiple Listing Service is no longer a place for agents to describe their listings to their colleagues.  It is a much more powerful force in the dynamics of selling real estate.

In fact, as I think of the future buyers of property around The Woodlands area and the Greater Houston area - I visualize the pleasure they are getting while looking at property descriptions and actually creating a fantasy about how it would be to live in those homes they are viewing.

Since NAR also says that today's buyer looks on the net for 6 months before they are ready to purchase, I would suspect that they have been living in a fantasy written by creative writers for most of that time.  If your description of a sellers listing is "ho-hum", these "would-be buyers" are not spending any time looking at your listing.  By the time they are ready to call an agent, they have trained their eyes to only consider houses that are accurately and colorfully described. 

It takes some pretty good description to entice today's buyer.  If sellers really want to maximize their equity, they will demand writing samples from any agent they consider to represent them.

Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE

I surely agree with that!  Give it some pizazz! Get creative with the words....AND take pictures!  Gotta have a creative picture book listing to sell those babies :)

May 16, 2009 06:25 AM
Carol Smith
Casmi Photography - Mebane, NC

Kathi - your post just assured me that the Gods of Grammar and Spelling DO listen!  This topic has long been a major pet peeve of mine.  When I pointed out a tremendously bad description in the MLS several years back, the agent that penned it simply said ... "So.  People don't read that junk anyway."  I slapped myself in the head ...................... right on the spot.  I realize anyone of us could make a mistake on occasion, but those that continuously ignore the importance of basic sentence composure ... there is no hope.  Sadly.

May 16, 2009 01:43 PM
Kathi Frank
Kate Writes Right - Houston Heights, TX
The Woodlands TX

Hi Sally - Don't get me started on pictures too!  I took a listing recently that had been on the market for 6 months with an agent that did volumes of business.  The photos were taken with an assistant's cell phone and looked horrible.  With my photos, description, feature sheets and fliers - the house sold and closed 25 days after taking the listing.  Agents - it really is worth the effort!

May 16, 2009 02:34 PM
Kathi Frank
Kate Writes Right - Houston Heights, TX
The Woodlands TX

Carol - If there are "Gods of Grammar and Spelling", we need to start praying to them!

What shocks me is that the sellers are not demanding better.  Do they not realize that it is costing them thousands of $$$ to allow their property to be described poorly?  Would they hire an employee that did such sloppy work as "Marketing Manager"?

May 16, 2009 02:37 PM
Dawn Grasty
Prudential YSU Realty - Durham, NC
Durham NC Real Estate

OMG! I have been dismayed and even appalled for years at the inability of agents to create interest in their property descriptions! Sometimes I even wonder if agents have ever even seen the property themselves! This is a great post! I love the idea of visualizing future home buyers perusing the internet and dreaming of their new home. Sellers absolutely should think of listing agents as "marketing managers", and a writing sample is a great first step! I would gladly comply with such a request!

May 21, 2009 04:51 AM
Kathi Frank
Kate Writes Right - Houston Heights, TX
The Woodlands TX

Dawn - Things are changing.  Clients are beginning to expect more.  Personally, I will be glad when our clients understand that all agents are NOT created equal and demand true professional skills.  People deserve to hire marketing managers for sellers...true consultant/advocates for buyers. 

May 23, 2009 12:41 PM