I believe someone is listening! So let's give them THE LIST...
GOOD NEWS: According to the U.S. Treasury update for 5/25/09, there is going to be some changes made to the Short Sale process for banks to follow - (can you believe.....Standards?). The new changes are sited to help distressed homeowners avoid foreclosure by streamlining the short sale process! Yes, this is true. Although they do not have it concluded that all banks are doing it yet... Bank of America has joined the band wagon and OMG I pray they all step up to the plate.
The main problem is -- I believe they will need more input from us the Real Estate Professionals in order to get this right. I'd like to help them along by starting a list of real estate professionals frustrations to the present short sale process - so they will not leave out anything when making these changes. Lets get it in print for those that are finally starting to listen to us! I know if you are an agent and have worked on at least 1 short sale you have a frustration. This is a no-brainer, so please let your frustration to the present short sale process and see if we can help the leaders made the necessary changes to the process.
I will start the list off, please feel free to join in:
1. Standard short sale process - across the board: Rules the banks will have to follow
2. Change the bank's strip to include valid updated information: open line with the rep that is working the file - leave out the front line customer call center operators
3. Speed up the review process - keep it within 30 days or less!
4. Talk direct with the real estate agent: No more delays of sending the information via US mail to the borrowers. Use up to date technology: email so we have it in writing in the shortest period of time!
Come on agents - join in, list your suggestions, concerns, frustrations
Rosemary - I think the banks still need to staff up. I don't mind going to phone rep as long as I get useful info. I really like that Bank of America is now giving negotiator's email and direct line.
Maybe I am so used to the tedium, I don't have a list!