The latest issue of the Michigan Realtor magazine has an interesting article written by Walter Sanford which opens with the following quote:

"It's time to address something that's really a closet issue in our industry.  It is so rarely mentioned in mixed circles and looked upon with such fearful consideration that you might not immediately recognize the word:  Profitability."

pocket changeIt's the dirty little secret in our industry that most of us would rather not air.  Huge commission checks and tons of leads for buyers and sellers does not necessarily guarantee living above the poverty line when the balance sheet tabulates the bottom line. 

And this is not limited to a particular segment of the industry.  Brokers (small and large) as well as individual agents often find that expenses have a way of mounting and spiraling out of control. 

Part of the problem Sanford points out is our ignorance or lack of application of common sense business tools. 

It's so easy to get caught up in expending huge amounts of money in expensive training and seminars or the latest gadgets and loose sight of the obvious ways in which the money spigot is gushing out dollars and cents in a careless fashion. 

Here are some of the items which I found helpful in the article:

1.  Research your office supply purchases.

The tendency to buy without researching can be very expensive when it comes to purchasing office supplies over a period of time.  This is multiplied when supplies are purchased for multiple offices with different vendors.  There can be significant cost savings by consolidating purchases and negotiating preferential rates based on volume.  This method could also be used by GROUPS of individual agents purchasing in bulk and benefiting from lower costs.

2.  Eliminate ALL credit card debt above 16%

I thought this benchmark was interesting.  I would put the rate even lower than 16%, but it's at least a good starting point.  Higher interest cards should be consolidated to lower interest cards when possible and paid down as quickly as possible.

3.  Live on 90% of your income.

This is huge!  I am a firm believer in charitable giving, but in addition, it's important to put something in savings from EVERY commission check.  The rainy day fund does not hedge against a rainy day, it presumes that there will be one!

4.  Watch the "I am too busy to Eat at Home Syndrome

I loved this item on the list!  Eating at home is much healthier and less expensive than eating on the go.  I'm finding it useful to cook a little more than normal and to plate up the extra food for later.  When I'm in the car debating eating out, it's easier to head home if I know that something delicious can be easily warmed up in the microwave.

Also, according to Sanford, some agents spend up to $500 a month eating out at restaurants and subsequently gain an average of eight pounds a year.  If you continue at that rate, that's an average of 30 POUNDS every 4 YEARS and and additional $6,000 in meal expenses!

 5.  Advertise where your returns are the greatest!

Sanford advocates immediately STOPPING ANY ADVERTISING that is not bringing in a  4-1 ration. That means for every dollar you spend, you make $4 AFTER expenses.  When you look at your investment in money and TIME, you may be surprised to find out exactly what your advertising dollars are or are not doing.  This includes time spent online...some mediums far outweigh others in terms of lead generation and conversion to income.

6.  Cut the fancy car habit.

For many agents, fancy cars are an outward statement of success.  But according to Sanford, fancy cars are probably the worst investment you can make.  In an era of escalating fuel costs, fancy cars not only cost more to purchase, they often guzzle more gas.  And in the end, your value is not in your wheels, but rather in your integrity and competence in successfully completing a transaction.

Have you had a personal profitability discussion recently?

Have you had a personal discussion about profitability recently?  Either with yourself or another broker/agent?  There are a number of ways that we can do things more efficiently.  Are there some of the ideas you have used to shore up resources and increase your profitability during this time?

This article was very timely for Michigan as we face ongoing challenges in our economy, but I think Sanford's advice is well heeded by all real estate practitioners who are determined to thrive in today's market. 

Copyright 2009  Audu Real Estate  All Rights Reserved

 Image courtesy of Mike Schmid on flickr

 

 

Lola Audu, CRS, GRI e-Pro ~ Audu Real Estate

Lola Audu, is the Designated Broker & Owner of Audu Real Estate.  Our company specializes in helping people buy and sell homes in the greater Grand Rapids, West Michigan area.  We've had the privilege of helping hundreds of clients succeed in their goals of purchasing and selling property including demonstrated success in the negotiation of Short Sale Transactions. You can contact us via e-mail @ info@auduhomes.com or by phone at 616-791-0511. 

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31 Comments on Coming out of the Pocket...Profitability & Pretense

MAY
30
368,480 Points 110 Featured Posts Outside Blog

Lola, Very good suggestions here!  Particularly the one about eating out.  I am so guilty of that!  Funny, I really do perfer to eat at home, so I guess I'd better get with it!

kk

10:34pm • #1
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Kristal, I found the 8 pounds gain per year quite interesting! I'd never thought of my home cooking being worth that sort of savings.

10:57pm • #2
163,964 Points 10 Featured Posts Localism Sponsor Outside Blog

Hi Lola,

It was nice talking to you a couple of weeks ago.

One of the problems that I have had is that being relatively new, I had to get my name "out there."  No matter how you sliced it - this required MONEY - and LOTS of it.  We were so saturated with agents that I had to develop a "branding" program which took two agonizing years to even begin to "stick."  What I spent was targeted to promote me in a unique way. It's only now paying off - as I stand on a cliff looking over the edge.

The trouble with branding yourself and promoting yourself is that you don't know whether it is working until nearly a year or two after you start.  Not so simple.....

Many people say that real estate agents are very tight-fisted.  We are with good reason...that reason being that there are millions of people with their hands in our pockets. "It's just $10 a month!  Why not?" says the salesperson....weeeeelll - because I have about $25 her and $35 there and $10 here and $5 there - oh boy does it add up.

I do eat out a lot - But I use the time to network.  I make sure I do my dining near neighborhoods that I want to target and once they get to know me - they let me leave my cards - which are very unique!  They are unique enough for the locals to scarf them up.  I started the card campaign a couple of months ago and although there are no closings, I have gotten leads...Oh and salads where you add the dressing yourself (as takeout) is a  wonderful solution to the calorie problem.  They are generally cheaper than a true "meal." I also pick up soup as take out - if it doesn't have cream - its filling and has fewer calories than a sit-down meal....

 

 

11:05pm • #3
601,489 Points 111 Featured Posts Localism Sponsor Outside Blog

I was just thinking about this the past week or so Lola. Two of my credit card co's lowered the credit 2/3 which left me with a bigger debt to credit ratio for sure. On one they increased the interest when they said it was fixed. I immediately refied the car to my own bank and paying off the credit card for doing that.

Another thing is that everyone thinks we're making oodles of money and can afford all these fees to buy this and that. I'm one who lives very simply and though I do spend some on my marketing and advertising I surely can't keep buying and expecting the returns to be great in a market that is trailing behind you folks.....considering that you folks on the mainland are busy now.

The expenses have decreased, the eating out is Gary cooking lol.....and I checked in my rewards for movie tickets and California pizza kitchen!

11:15pm • #4
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Ruthmarie, I enjoyed talking with you too.  It's always a treat to touch base with fellow bloggers and to fall into easy conversation.  Really appreciated your insights and support that evening. :) 

The issue of profitability is not easy and it probably changes over the course of a career.  There is an investment required at the beginning which should not be skimped on.  But, as you note, there are so many ways we waste money because we think it's just a little amount.  Well, that has a way of adding up.

11:20pm • #5
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Sally, it's about being smart.  Sometimes, I think it's easy to get so busy we neglect looking at how are expenses are stacked up.  I had a second fax line which was being used approximately 5 times a month.  Didn't make sense.  Got rid of it and saved.  It's often the little things....

11:22pm • #6
264,988 Points 59 Featured Posts Outside Blog

Lola - I'm not quite sure how to articulate this enough, but you are a class act.  Never go rogue on me and prove me wrong:)  Profitability in our industry is something very relevant and I'm happy to address it.  Your side of the equation isn't all that different from our (the Mortgage Folks) side.  I'm a transparent sort of guy; I have no problem letting people know how we make our money on a transaction that actually closes.  I'm also a fair guy and wonder if this type of transparency applies to everyone?  We aren't all commission, some are hourly.  If everyone explained how they were making money, it would be one less issue... at least, in theory.

11:54pm • #7
MAY
31
146,755 Points 9 Featured Posts Outside Blog

All great advise...  I liked #6 regarding cutting the fancy car habit.  Maybe in other areas it's more accepted, but I think locally people are more "green" sensitive.  A flashy car doesn't help the pocket book or the professional perception!

12:02am • #8
479,885 Points 50 Featured Posts Outside Blog

Thanks for the sweet reminder. I agree with your comments. I'd just like to add - that I personally think I continue to be in business today because I have kept my business expenses to the bare bones. That is a skill I noticed most agents do not have.

I also kept myself debt-free, hence giving myself less pressure to "need to sell". I think when the pressure is off, the clients feel it too.

5:09am • #9
280,733 Points 42 Featured Posts Localism Sponsor Outside Blog

LOLA- excellent article and suggestions.  Too often agents "Buy Into" marketing which does not pay off inthe end. The fancy cars are a throw back to when RE agents drove cadillacs and had Bee hive hair dos...

In today's current economic climate- watch what you spend and where you spend it!

6:08am • #10

I hope this article is featured. Not watching the bottom line in your business can lead to disaster. Sometimes, we get so caught up in "doing the work" we forget. We also forget that even if we are solo practicioners, we are a separate entity from our business.  A good rule of thumb is that for every $1 my business generates, the max I can take as salary is 50%, so charging $15 an hour is out of the question :-)

It is also a fact that maintaining profitability enables us to keep our obligations and make a difference (through charitable donations, supporting other businesses, etc.)

I am pretty upfront telling prospects that like them, I am a qualified professional in business to make a profit.  :-)

8:49am • #11
577,499 Points 95 Featured Posts Localism Sponsor Outside Blog Hit Router

Great List of things to help in profitability. You know it is not how much you make but how much you keep. I have been cutting like crazy this year. Thanks for pointing out Walters advice as I have not had time to read this yet.

10:51am • #12
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Jason, you raise a salient issue...I'm hard pressed to come up with a discussion between brokers about what is actually working and what is not when it comes to the bottom line. 

While we may be quick to share our successes, it's rare to have frank communication regarding the viability of different programs or splits or even agent output.  Subsequently, the industry suffers from 'the emperor has not clothes syndrome.' 

Early in my career, someone suggested I offer a 'Trade Program' which was guaranteed to be profitable.  That transaction cost me more than I made, but if I had just focused on the commission check rather than tabulating the expenses, I would not have known it.

11:27am • #13
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Sandi, I'll admit that the car issue is one that has presented some interesting situations.  While I really like not having a car payment and having a car which costs approximately $25 per week in gas, I've had clients say...wow, you're still driving your same car.  I simply can't justify getting rid of a car which runs great, doesn't have rust, has low gas mileage and maintenance expense because other people think my ego needs a boost. :)

11:31am • #14
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Loreena, you're smart and wise!  When there is a desperate need to sell something, it can be sensed.  In the old days, the descriptive term was 'commission breath.'  That type of desperation also colors decision making and can compromise integrity.  Working to build up savings can do a lot to alleviate that pressure.

11:34am • #15
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Allison, I think you're right in noting that conspicuous spending will not necessarily be a mark of success in light of the mounting economic crisis that our nation faces.  I think that understanding how to justify an expense will also be HUGELY important in terms of determining if an expense generates an acceptable return. 

For instance, if one invests in training, can the increased productivity be directly traced back?  If you're an new agent and you're never trained...you may not have a career.  Or if a broker has agents who fail to close transactions, can training them be justified? Thinking about our professional investments in this way has a way of trimming the fat for brokers and agents alike.

11:40am • #16
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Jackie...appreciate your thoughts about the maximum allowable for salary from a commission check being 50%.  But this also assumes that expenses are not out of line.  With the fact that most real estate agents are self-employed and pay additional taxes to support this status, expenses may eat into the 50% more than we think.  It's about knowing your numbers...

12:06pm • #17
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Missy, it's a good article and he covers even more than I've outlined here.

12:07pm • #18
601,489 Points 111 Featured Posts Localism Sponsor Outside Blog

Being smart is right...shaving off the fees for my regular land line (did you know they automatically add on this and that?) and it is now my fax/home line at 27 dollars a month. It's amazing how much money we save when we reevaluate what our spending habits are. Luckily for me...I'm always watching. I think I learned that from my daughter!

12:42pm • #19
473,290 Points 54 Featured Posts Outside Blog

Lola, great advice.  I know Realtors that made $250,000 in a year and did not have a penny of it left by the end of the year.  It does not last for ever, and tough times do happen, that is why you have to have some set aside.

4:21pm • #20
398,038 Points 1 Featured Post Localism Sponsor Outside Blog

Buyers and sellers see the commission check that go to the agents and don't think about our monthly expenses that go on regardless of the sale of their property. Great advice for the sales person it is all about selling homes and they also need to be business owners if they want to be around tomorrow.

6:20pm • #21
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Yes Sally, I discovered the same thing when I took a look at my second fax line in our corporate office! 

But I've also seen you invest money in relationships too. Everytime I use the pen you sent, I think about you.  If I ever have a referral going to Hawaii...you know who it's going to!  This is not just about cutting back, but re-thinking our investments in ways that matter.  You continue to teach all of us here about that.  Thank you.

9:48pm • #22
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George, that's an amazing comment, but it's sadly true.  The reality is that it is prudent to live well below your means when you are self employed due to a number of factors. Not easy...but wise.

9:51pm • #23
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Terry, I remember learning about the profit margins for many grocery stores when I worked in health care marketing and being surprised that it was typically between 1-3%!  That was many years ago, but it wouldn't surprise me if the numbers were still the same or lower today. 

The fact is, it takes a lot of money to generate business.  This is something brokers and agents must learn to factor accurately into their business plans.  If a huge commission check is spent before it's received...it really can't be considered huge can it? :)

9:59pm • #24
JUN
01
102,306 Points 3 Featured Posts Localism Sponsor

Lola,  Excellent advice.  Most agents never figure out that they are, indeed, in business.  Yes, we provide a good professonaly service, but we are in business.  Without taking care of expenses they won't be around to provide service to anyone.  They will be among those that say, "I tried real estate".  There isn't any trying, there is only to do or not do.  (yes, it was said before).  You covered it exceptionally well - thanks for the mindset.

8:31am • #25
687,520 Points 145 Featured Posts Localism Sponsor Outside Blog Hit Router

Lola - these are great ideas, and I am always in favor of trying to watch the bottom line. It has been particularly important in teh last couple of years, for me at least. My big habit is eating out - which I love - adn it has taken a bit of will[power to not go out multiple times per week adn cutting down to 1-2 times per month, or less. Often what we have at home is better, anyhow, so other than being lazy, eating at home is a great thing.

Jeff

8:17pm • #26
JUN
03
1 Featured Post Localism Sponsor Outside Blog

Lola,

Great article....thanks so much for sharing it.  I fall into the "eating out" trap more often than I care to admit. I find my best days are the ones where I think ahead of time to defrost something and pop it in the crockpotfollowing an easy recipe.....Fix it and Forget it Lightly is my absolute favorite go-to source for recipes.

9:18am • #27
JUN
05

Thanks Lola!

Well written, timely advice about the expense trap.

5:17pm • #28
JUN
06

Thanks Lola, good of you to share these reminders, Walter is right on!  In the 'up' times we justify spending to promote our image, maximizing credit cards for auto, food, quick fix expenses.  

There is a sweetness to life and more pleasureable business with  economy forced slowdown.  I've remembered my cookin' creativity with 2 fresh Purdue chickens from Sam's price  $7.88 ...a loaf of bread, a bottle of wine and invite a few friends!  Life is good!

Geri Kenyon
8:07am • #29
JUN
07
390,237 Points 9 Featured Posts Outside Blog

Great review of the article.  Thanks for posting it.   These particular items struck home with me:

2.  Eliminate ALL credit card debt above 16%

I believe in paying the credit card entirely when the bill comes in.  I understand that's not feasible for everyone all of the time, but I believe it should be a goal for everyone.

3.  Live on 90% of your income.

I believe this one is a rather large percentage, but then again some places are more expensive to live in than others and I guess it depends upon how much someone is making. I try to live on a lot less than 90% of my income. 

4.  Watch the "I am too busy to Eat at Home Syndrome

This one should hit home with everyone!

 5.  Advertise where your returns are the greatest!

I do not see much return on ads placed in newspapers and yet my clients expect to see their home in the newspaper...  all of the offices run their ads in the local paper in Idabel on Sunday and ads are run in Hugo on Friday.  It's "Real Estate Day" and clients buy papers just to see if their house is in the ad.. now what do you do with that??

6.  Cut the fancy car habit.

Do I ever agree with this one... bought the Toyota Rav4 and have been glad that I did.

 

7:49am • #30
JUN
11

Lola,

I am new to activerain and your article caught my eye.  I plan to print the article and post it on my cork board in my office.  It is a daily reminder of what's important. 

7:03am • #31

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Lola Audu~Real Estate Broker/Owner Grand Rapids, Michigan Real Estate

Grand Rapids, MI

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Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate

Address: 3659 Alpine NW, Suite 102, Grand Rapids, MI, 49321

Office Phone: (616) 791-0511

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