One of the great resources for building your business is a well written testimonial from a satisfied client. When searching for an Agent both buyers and sellers are looking for confirmation that this agent has the expertise to help them and are trustworthy. Being endorsed by past clients is a great way to build your credibility.
Here is a suggestion on how you can use a happy customer to build your business:
After the transaction has closed use your Virtual Assistant to conduct a "Satisfaction Survey". This should be done over the phone with a predetermined set of questions that will give an overall satisfaction rating and things they loved about working with you. Once the survey is complete the Virtual Assistant will draft a testimonial based on the responses they received. A copy is sent to the client asking for their approval and permission to use for marketing purposes.
This can now be used on your website, personal brochures as well as any other marketing material. It confirms to potential buyers and sellers that you have the expertise to get the job done and that past clients were delighted with your service.
Using your Virtual Assistant to produce the testimonial will allow you to keep selling and prospecting.
Remember your online Real Estate Assistant is an important member of your Team!
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