When you list a house that you are living in, it's really, really important to get the showing instructions clear.  Really, really clear!

There have been many posts written here on Active Rain about how important it is to make our listings user-friendly for buyer agents who want to preview or show them.  Agents are less likely to show a house with complicated arrangements needed to get the front door open.   Fewer people looking at the house translates into reduced exposure to the marketplace, which in turn means longer time on the market and a lower selling price.

When the property is vacant, that's no problem.  We just hang a lock box on the front door.  But when you're living there, you need some reasonable way to know when people are going to be going through the place.

So typically, on an occupied house, the instructions are call owner first, leave a message with the time and date.  Well, with cell phones and all, this is what that scenario can look like.

You come home early from work.  You are exhausted.  You peel off your clothes and hop into the tub. 

Then your phone rings, but you don't hear it over the motor that's pumping bubbles into your relaxing Jacuzzi!  It's an agent calling from the curb to let you know she's coming in with some clients.  And you become another one of those funny stories with which we regale our friends and colleagues!

Oops!

Now, here's what I suggest.  Have an extra lock put on your door - even if it's one of those chain locks.  When you're home, use it!  That way, you might get home from work and find strangers in your house.  And that is acceptable.  But what you avoid is having people come in when you are totally indisposed.  And that is not acceptable!

I'm not saying, by the way, that I think agents should call from the curb.  We try to give advaced notice when we plan to show a house or apartment.  But most of us, when it's a choice between showing a house or not, err on the side of showing on short notice and hoping for the best.

 
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19 Comments on Walking In On Naked People!

JUN
13
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...oooops !!!! lol !!!!

 

You have a jacuzzi ???

 

Very nice :o)

3:00pm • #1
590,886 Points 111 Featured Posts Localism Sponsor Outside Blog

lol! that must have been embarrassing :)  I agree....put on the chain or something.

3:17pm • #2

OOPS is right I most definitely wouldn't want to get caught in my birthday suit by anyone. ARGH!!!!

3:19pm • #3
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This is a good idea because there are agents who won't even call.  They just see a lockbox and head on in (that's one perk of the combo lockbox).

3:33pm • #4
632,279 Points 104 Featured Posts Localism Sponsor Outside Blog Hit Router

Patricia- It is a bit different down here for owner occupied. They are by appt only. But this is a great idea because sometimes the seller forgets about the appt! We've seen worse:) Like walking in on a couple having sex!

3:36pm • #5
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I had a listing that was clearly identified as lockbox occupied and alarm activated. I also taped a large note on the front of the lockbox that read "do not to open the property until the owner and or agent are notified".  On two occasions agents walked in unannounced without a telephone call or appointment. Fortunately the seller always had her alarm activated when she was alone in the property.  You can imagine the surprise that both agents had when the alarm went off.

3:55pm • #6
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Pat - I pound the the door and ring door bell incessantly. I additionally loudly announce my presence. I have had experiences of showing occupied homes that would singe your eyebrows. I err on loud to make my presence known. Better safe than OMG

4:35pm • #7
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I'll have to pull out my post on the naked man in the shower and re-run it.  You just never know what you will find when you enter a home :-)

5:42pm • #8
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I've had a number os surprises over the years.  Usually it is due to miscommunication within the household.  The family member that acknowledged the showing forgot to tell the other.  The reactions of buyer and seller are telling - can make or break a deal if the home is the right one.  Fun post and a good idea to have the extra lock.

8:59pm • #9

GREAT idea.  I think we have all had at least one similar horror story!

10:40pm • #10
217,793 Points 26 Featured Posts Localism Sponsor Outside Blog

Pat - It's for this exact reason I insist that all my occupied listings must have confirmation by the seller. My instructions usually say "provide ample notice when possible, seller must confirm all showings. I love the call, leave message and go - and most of my sellers are even okay. But then I always ask, what if you can't be reached, are home sick & in bed, taking a shower. And, the always say "oh yeah, maybe I'd like to be able to give the okay before anybody enters." I had it happen that somebody walked in on my sleeping seller who worked nights, she was in bed in her nighty and never got the meassage ...ummm, yeah - because she was sleeping. Never again, will that happen again with a listing of mine.   

11:53pm • #11
JUN
14
120,442 Points 1 Featured Post

Patricia - I think we all could share some really great stories about showing occupied homes.  As a homeowner selling, you should be prepared for realtors to show your home at any time, even if you require specific notice or times.  It's not always most convenient for the buyer, and unfortunately, the buyers agent is trying to find their client a home to buy.  I also knock, ring the doorbell, and announce myself anytime I go to a home, just in case.

12:20am • #12
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The flip side to most of these "appt. only" comments is the grief I get from buyer's agents about "access".  "Doesn't your Seller want to sell?" Sure they do.  They just don't want you walking in while they're hopping out of the shower.  Or they work at night and need a little sleep until noon.

No agent should call from the curb and no agent should just walk in.  That speaks to general professioanlism.

Of course, I've had situations where I have called in advance and I've knowcked on the door and rang the doorbell and waited a repsectabel amount of time only to walk in on someone....watching TV.

6:48am • #13
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We had an appointment, knocked first. I always do or ring the bell. No one answered. We used the key and then I heard the shower running. Yikes...he finally got out and we showed the condo. Buyer beware.

7:43am • #14

Very good suggestion to avoid extreme embarrassment.  Thanks for the tip.

9:54am • #15
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Oh that takes me back...one of my first listings I showed on our office tour and the tenant knew we were coming. They ran home quick in between appointments...just as in your story, headed for the bath! Luckily, one of my colleagues heard the water running and we all left quickly!

Thanks for the reminder though, about short notices. We do try our best, and I too would not call from the curb and then walk in.

11:16am • #16
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Patricia,

And sometimes you are in a car with clients and they see a house and are asking about it, and you did not include it in the list of homes to show because it is either way more expensive or there is someother feature missing that you clients were very specific about. But when they see the home that catches their eye, they still would like to see it.

So you are frantically calling the agent...

4:05pm • #17
JUN
15
153,005 Points 18 Featured Posts Localism Sponsor Outside Blog

All our showings are by appointments but like Katerina I've seen worse. I always try to get there 10/15 minutes before the appoinment and I always ring the door bell and knock even though I have they key.

7:16am • #18

Pat - The extra lock is a great idea. Thanks.

8:14am • #19

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Patricia Kennedy

Washington, DC

More about me…

Evers & Company Realtors

Address: 4400 Jenifer Street NW, Washington, DC 20015

Office Phone: (202) 364-1700

Cell Phone: (202) 549-5167

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Pat Kennedy -- author of The Irreverent Guide to Real Estate -- gives you a look at life on the streets as a real estate broker in our nation's capital. And her blog is peppered with great advice combined with humor!


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