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How many open houses are a waste of time for Realtors®?

Locked Into The Way Things Have Always Been Done

Last week, I had a conversation with an acquaintance who is a business analyst.

When we were chatting about real estate marketing, he said something to the effect that most agents are locked into doing things the way they have always been done.

As examples, he offered print advertising and open houses. newspapers

He questioned how many agents continue to advertise in print media...not because it is an effective marketing strategy but because other agents are advertising there.

This idea was touched open in my posts about print advertising Print Advertising Has Passed Its 'Best Before' Date.  and The Comments Say...Print Advertising Has Had Its Day 

There is absolutely no doubt in my mind that print advertising is no longer a cost-effective marketing strategy.

“Open houses are the problem...”

open houseAs for open houses, he questioned why so many agents continue to hold open houses, when online virtual tours offer so much more flexibility.

It seems to me that Greg Osmond's comment in response to my post making reference to thefts at open houses  accurately reflects the reality of open houses:

“Open houses are the problem.We (the industry) should just get rid of them unless the house is vacant. 

“If people are serious about house hunting they will make an appointment. 

“ How many open houses are a waste of time for Realtors®? 

"I avoid them and will do them if my vendor really wants one but I discourage them.  If someone wants a viewing I ask prospective buyers to make an appointment.

“That has been working just fine.  Most of the time Realtors end up being professional visitors on Sunday afternoons.”

Virtual Tours And Single Property Websites

Security issues aside, I do not see open houses as a time-efficient marketing strategy.

With the widespread availability of virtual tours and single property websites, seriously interested purchasers can get a sense of the inside of a home.

As Greg says “If someone wants a viewing I ask prospective buyers to make an appointment.”

This approach allows you to spend more time with prospective clients...which in turn allows you get to know more about them, what they are looking for and most importantly how you can help.

Depending upon what else is happening at open houses, it is not always possible to spend this one-on-one time with prospects. tour guide

Window Shopping with a Tour Guide

Open houses also offer high quality leisure time activities for those mildly curious and generally nosy people who are more interested in simply seeing other people's homes...and what is in them...than in buying the home. 

It's kind of like window shopping...but with a tour guide.

I don't know about you but I like to think that I have better things to do with my time than contribute to the amusement and entertainment of window-shoppers.

 
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18 Comments on Is Holding Open Houses Still An Effective Marketing Strategy?

JUN
15
2009

Hi Larry,

There is another reason why realtors hold open houses and it has nothing to do with getting the house sold.
Open house visitors might have a house themselves that needs to be sold, or the realtor can assist them in buying a house. So the open house is not just a selling tool, but also a prospecting one.

Personally I am in favour of (good!) virtual tours and inidividual house websites - but then again, I live online :-)

Regards - Han

Han Tuttel
6:39am • #1
481,242 Points 28 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Larry, after almost 15 years, I still go back and forth with this issue. I did an open house yesterday. The first one I've done in probably 10 months. (I love my Sundays off) Anyway with business a little slow I decided to try it anyway. 2 people - a bust.

In the past I've done the first open house on my listings. I've picked up new listings from the neighbors. They usually come to the first OH to see the competition. It would give me a good "no pressure" interview opportunity.

6:44am • #2
320,870 Points 5 Featured Posts

Larry, I couldn't agree more!

6:53am • #3
776,800 Points 47 Featured Posts Outside Blog Hit Router Attended Rain Camp Called Shot Master

Larry,

Like feedback, one of the never ending real estate questions. Generally speaking, I think most agents aren't enamored with open houses. That being said, sellers usually love them, and that's what it's all about. Taking care of your clients.

Rich

6:57am • #4

I do believe that open houses can be a waste of time for some listings. Open house attendance seems to change from one town to the next  and clearly from one listing to the next. If it is a well priced house and marketed well, then an open house is a good idea.

7:00am • #5

I have had open houses where I didn't sell the house, but I signed up as a buyer-agent to those who found *that house* not of their liking!  I have had neighbors approach me because I do show up to do the open house and that dedication to my client promotes me - as the realtor to sell their home!

I've also had open houses where I am the only person that shows up!  I have also had my signs stolen - repeatedly!

So, pluses & minuses = In the BIG PICTURE - to me, they are worth it!

(Besides, I can catch up on my reading and my paperwork!)

 

7:10am • #6
615,858 Points 9 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

I have not don an open house in months and I don't miss them. Now several years ago I did have 5 transactions come from one Open House...those were the days my friend we thought they would never end...They Did!

7:12am • #7
990,182 Points 8 Featured Posts Outside Blog Called Shot Master

Agents need to determine if an open house is an effective use of their time and efforts. You would get better results if you spent the same amount of time knocking on doors in the neighborhood.

Follow me on Twitter: http://twitter.com/roykelley

7:17am • #8

Larry,

I'm a home stager, so my take on open houses is a bit different, but I'm not the one giving up any sunny Sunday afternoons. 

Personally speaking though, I bought my home last year after an open house.  It was out of our price range so hadn't been showing up in our search parameters.  We were sticking to our range so unless the sellers eventually took a price reduction, we would never have found this home on the internet.  From that perspective, they still do work.

 

 

7:23am • #9

I no longer see print advertising as viable bit continue to believe in open houses. Some are successful and some not, but open houses create opportunity which is what we are hired for. Just as every showing is not successful by a cooperating broker open houses are not successful every week. But when that next showing or open house results in success it is all worth it.

I also find that most prospects who come through the open house have seen the property online  and now want to see it in person which means that the tours and single property websites are effective in  bringing the buyers in.

What I see from many of the comments before me is agents don't like to work Sundays.

They used to say that as agents we needed 25 things going to make one pop. Now it is 100. Most agents don't see the results of open houses because they are not doing them consistantly. As with anything it is a numbers game. The more you do the more you get back.

 

Andrea Geller
7:35am • #10
251,633 Points 2 Featured Posts Outside Blog

Personally I do not care to work open houses, usually no one shows up and I agree they are a waste of time.

7:37am • #11
262,009 Points 8 Featured Posts Outside Blog

Open House, it's good, it's bad, everyone has a different opinion due to their experiences ..  I do a couple a month, I meet new people, prospects, yes, that is why I do them.  Sellers tend to think the Open House is magic.  The traffic volume varies from city to city... here Open Houses are well received. 

There is no online experience like walking into a clean, fresh, cookie smelling Open House.  Touch and smell are senses that many people do respond to and Online has yet to offer it.

7:38am • #12
110,435 Points 2 Featured Posts Outside Blog

I agree that I've generated a lot of business through Open Houses. Where else can we meet people who come to us, are in the market to buy a house and admit it? The way I make sure that the few hours on Sunday are not wasted is that I take other work that needs to be done with me. I do see some agents that sit and read the newspaper, or allow themselves to be bored. Not me. I admit that some days don't generate a lot of business - but, like I say - It just takes ONE. Maybe they don't buy today, but in a few months, or a year. Continual follow up is easy, and it is the key to converting these Sunday visitors.

11:46am • #13
659,197 Points 112 Featured Posts Localism Sponsor Outside Blog Called Shot Master

I don't like doing them, but have a few success stories, even recently as a result of open houses. So, I am going one at the end of the month. As I said, not my favorite, we shall see.

3:42pm • #14
JUN
16
2009

Larry,

I've sold 2 properties from open houses, but by and large, it's a lead generator only.

9:14am • #15
207,845 Points 4 Featured Posts Attended Rain Camp Called Shot Master

Our open houses have dwindled, however lately because there are not many open, I have found I am swamped with people.  There is a hunger out there in my area.  It is a chance to meet and greet and get leads.  They are not a tool I use often, but once in a while for a seller I do them.  I am always prepared for tons of people or time to just sit and read or catch up.

10:01pm • #16
JUN
27
2009

Larry,

I can see where you are coming from in regards to the Open Houses...I must say though that we have done a couple of them in the past 2-3 months and they have served us well...One thing my team does is...not only market the Open House effectively (we hope) to buyers, but also to other Realtors so that they can send their clients through our house...In the hopes to create a sense of urgency in some of their buyers...for my sellers...Last we we had a couple write an offer on the property right after the Open House...just because 4 other couples were in the house at the same time as they were... It is hit and miss...Action does come from them...on the right property!!!

2:44pm • #17
AUG
02
2009
235,787 Points 10 Featured Posts

I am not a fan of open houses. I agree that virtual tours fill that need. Open houses are a whole different animal in urban locations but out here in the country, it's too much effort for too little return. Another realtor organized a community-wide open house over Memorial day weekend, with predictable results. Hardly anyone participated and hardly anyone came. I agreed to do it ONLY because my seller would have felt short changed had I not. I showed up with fliers, tablecloth, brownies, lemonade, balloons etc. etc. and guess what...

8:13am • #18

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Larry Easto

Toronto, ON

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