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Hi Graham,
Good to see you in the Rain. While I agree with you to a degree, I still feel it may help a few homeowners along the way. For most it probably won't help (and yes I read the same thing you did about 1 person vs. 400,000) yet I do think some lenders could be more forthcoming and helpful at times to consumers.
At times I've had clients who've called their own lenders numerous times only to be left on hold with no help. We had one local Congress woman who experienced the same thing herself. So I guess with all this, I'm in support of the extension...but that's it.