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The Real Estate Numbers Game in Reverse - Did You Impress More than You Annoyed?

By
Education & Training with Sell with Soul

butterfly

As the Introverted Real Estate Agent's New Best Friend (I just made that up), I give out a lot of advice on how to make a real estate career work even if you aren't the most outgoing, charismatic social butterfly in town. The other day I was asked about the appropriateness of adding people to your mailing list (either email or snail-mail) without their permission. Spam issues aside (we're talking about people we know, not strangers), many introverts are hesitant to begin any structured communication with a friend or acquaintance for fear of annoying them.

I get that. Oh, how I get that. I agonize over my mailing list every time I send something out, whether it be to my real estate Sphere of Influence or my Sell with Soul readership. I wonder if I'm communicating too much; if I'm wearing out my welcome; or conversely, if I'm not communicating enough and my audience has forgotten who I am. I worry about the appropriateness of including a little promo for my next product or new listing. Conversely, I worry that if I don't, I'm not fulfilling my duty to myself to effectively market my stuff.

It's easy to over-think such things and end up doing nothing. Which is a bad plan. So, if this sounds anything like you, here are a few thoughts to put your mind at ease...

First, ask yourself if what you're getting ready to send out is something you're proud of. If it's something you'd enjoy receiving in your mailbox or inbox. Or, egads, if it's some cheesy newsletter or sales piece that you'd toss without reading if it were sent to you.

If your communication is something you are proud of and would enjoy receiving, then move on down to the next point. If it's not, if you're actually embarrassed by your effort, then you need to honor that gut feeling and return to the drawing board. Because, in my opinion, sending something cheesy or dorky is NOT better than doing nothing at all! But that's a topic for a different day.

If you're pleased with your piece, send it out. To everyone. Here's the thing. A few might be annoyed or feel spammed. That's a fact. But most won't. The vast majority won't. If you're sending out good stuff, most will enjoy it and be impressed by you. Which is good for business.

I'd rather impress 10 people and risk annoying one than take the chance of some other agent getting my SOI's business because I was worried about the one...

 

 

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The More Fun You Have Selling Real Estate, the More Real Estate You Will Sell! 
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Comments(15)

Jerry Murphy, CRS, SRES
Long Realty West Valley - Anthem, AZ
Anthem, Phoenix, and Scottsdale AZ Real Estate

I agree Jennifer.  If that one person gets annoyed, just simply take them off the list.  Don't take it personally and move on.  Most people enjoy the updates/mailings/etc.  They may not tell you, but they will definitely notice, and tell you, when the updates/mailings/etc. stop coming.  Great post and best of luck to you.

Jun 19, 2009 03:00 AM
Li Read
Sea to Sky Premier Properties (Salt Spring) - Salt Spring Island, BC
Caring expertise...knowledge for you!

Good post, and good advice.    Doing absolutely nothing, when in the grip of shyness/introverted worry, is the bad thing.    Thanks for sharing!

Jun 19, 2009 03:01 AM
Donne Knudsen
Los Angeles & Ventura Counties in CA - Simi Valley, CA
CalState Realty Services

AMEN Jennifer!  I too worry sometimes if I'm littering my soi's inbox with crap that doesn't interest them but based on the number of calls and emails I get from a "friend of a friend", someone (or somebodies) is either forwarding my emails to someone they know that might be interested in it or they're telling someone they know about me.  On that note, it's all good!

Jun 19, 2009 03:27 AM
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

Donne - EXACTLY. That's how we think... but it finally bopped me in the head recently that if I'm getting so much good feedback (which I do), that really DOES outweigh the occasional unsubscribe or even snotty note.

S2S - I can't tell you how often I get gripped in that anxiety...

Jerry - Oh, I'll take it personally! But I'll still move on ;-]

Jun 19, 2009 03:35 AM
Robert Rauf
CMG Home Loans - Toms River, NJ

I think Dorky is one of your favorite words!  I think you need to send "stuff" more often than not. Out of site out of mind. But I agree, it cant be crap..... It needs to be something timely and useful.... and NOT a "USE ME" begging for business piece. 

Jun 19, 2009 03:41 AM
Ken Tracy
Coldwell Banker Residential - Naperville, IL
Helping clients buy and sell since 2005

Hi Jennifer.

Great post.

I know I agonize over these decisions too.

Thanks for writing,

Ken

Jun 19, 2009 04:16 AM
Ken Tracy
Coldwell Banker Residential - Naperville, IL
Helping clients buy and sell since 2005

If someone is annoyed by our mailings, it is probably good to cull them from the sphere, anyway... 

Makes the sphere more powerful!

Thanks again,

Ken

Jun 19, 2009 04:18 AM
Mark Boyd
MarQeteer - Lancaster, PA

Brilliant as always, and as always you make me think.  As the admitted extrovert that I am, I have to have reality checks because sometimes sincere enthusiasm can come across as simply being overbearing.

What I love most, though, is the simple human point of putting thought into what you're doing.   If you're proud of what you're sending out, people will feel your sincerity and feed off of it and your confidence.

Thanks again for making me think!

Jun 19, 2009 04:23 AM
Florida Private Golf Communities
Golf Life Properties, LLC - Palm Beach Gardens, FL
Finding Home Never Felt Better!

Great post!  It really is as simple as feeling proud of what you're about to send out which, admittedly, is why I end up not staying in touch as often as I need to.

Jun 19, 2009 05:51 AM
Pat Argo
Keller Williams Realty of Brevard - Titusville, FL
CRS

     What a refreshing post, Jennifer. I aways enjoy what you write. Since I am just getting back into the "sending Mode" after an 18 month hiatus/crisis, it is timely too! Keep sending. Make it a great weekend. I am off to a birthday party for my daughter... first time in 12 years since she recently moved back to Florida!

Jun 19, 2009 11:43 AM
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

Pat - I'm so glad I was timely! This is one of those things that we introverts overthink... and while I think overthinking is a good thing most of the time, here, we just need to DO IT.

Nishika - That's a biggie. When you care about how you approach your marketing, it can be tough to get it done because you care!

Mark - Anytime, my friend.

Ken - I agree, as long as I feel comfy that my mailing/emailing IS something of true interest or value. If I'm just salespitching to my SOI, I deserve to be unsubscribed.

Rob - Yep, I LOVE Dorky!

Jun 19, 2009 11:26 PM
Teral McDowell
Referral Patners LLC - Murphy, TX

Great post; especially for those of us who do agonize over annoying someone.

Jun 23, 2009 06:37 AM
Kim Peasley-Parker
AgentOwned Realty, Heritage Group, Inc. - Sumter, SC

Great post!  I try to follow these guidelines for everything I put out for people to see.  If it isn't worth my time and can't get some good info from it, don't put it out there.

Jun 26, 2009 07:12 AM
Rich Rogala
Consistent Clients - Chicago, IL
Real Estate Marketing Coach

This is a great reminder. Honestly, they chose to sign up for the list, so they anticipated value from what you'll send them. Don't give in to that hesitation when the people on your list actually want to be there. And if they don't, they can unsubscribe. Thanks for putting this reminder out there!

Jun 30, 2009 03:42 PM
Anonymous
Ari
, Jim. I too, can't iagimne that on my own, I could ever be able to get the things I want for my career, by selling my work myself. I might be able to make a living that way, but there's more to it for me.
Feb 10, 2012 10:09 AM
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