Many times you use a company because of a relationship. I have been selling real estate for 15 years and had a first last night. I got home at 10:30 after doing a presentation for the Lonestar Chapter of the National MS Society (my yearly personal Charity, CMN is my work Charity) and found a very toasty house and a panting little Schnauzer.
Long story short after checking all the knuckle head things, my compressor is DEAD. 3 or more years ago Glenda Shulz, with First American, explained why I not only needed to sell her Home Protection Plans, but get one for my house. I signed up and paid what now seems like a very reasonable fee and never made a call. Last night, I made my first call and emailed Glenda to let her know! The company wasn't able to fit me in today, but after a call from Glenda's office I am first on their schedule tomorrow. With the heat, there are stories of people waiting 2 to 4 days to get an AC checked.
Glenda, although it is still toasty, knowing that they will be here first thing really helps.
I will continue to update the progress, but to all you out there that own homes, especially if you are agents that encourage your clients to get these plans, right now the piece of mind that my bill will not exceed, $55 makes it not seem so hot in here!
Thanks Glenda for being a great sales person and for the long term relation ship you have had with both of my offices!!!! Glenda works the San Antonio Market.
Comments(0)