Over the next few weeks I intend to update you on my progress, trials and tribulations whilst working a short sale.

Well yesterday was day two of trying to establish a relationship with the lender. I had already prepared my case, I had my CMA, a copy of my listing, a letter of Authorisation to Receive and Connvey Information regarding the loan. So I prepared my self to be really nice to the customer service folks and see if I could get a good relationship going. I called the lender, Option One, to be faced with the multiple options, press 1 for this 2 for that etc. After what seemd like 20 minutes I was connected to a very heavily accented Service rep loacted in India...great. Well after a lot of explanation,and still remembering to be polite, I was told to fax in my Authorisation to their direct fax and call back in an hour...so I did.

With waning confidence I called back and went throught the same explanations with a different agent, politely again. After another 20 minutes surprise surprise they couldn't locate my authorisation letter, so could I fax it again!! I did and was told to call back tomorrow. While on the phone the Indian service rep (Uday) promised to fax the short sale package to me.

Well lets see what happens tomorrow....