Dear Nancy and Todd,
We wanted to express our thanks for assisting us in finding our new home. Being first-time buyers, we were searching for a realtor who was able to guide us through the process of home buying and financing.
We were initially impressed with your down to earth nature, your knowledge, and honest presentation. Thankfully, Nancy, you were able to put the numbers down on paper, helping us see exactly how much house was right for us. Todd, as we searched for homes, you did not pressure us, nor did you show us homes that were out of our range. You made it a fun experience with your sense of humor and knowledge of the area.
When we finally found our home, you both hit the ground running and acted as our advocate throughout the entire escrow process - even after we moved in and the escrow period was over! As you know, we hit some major bumps in the road during escrow. I am certain that if it wasn't for your perseverance with the lender, escrow company, and homeowner's association, we wouldn't have been able to move in on time - which would have resulted in utter chaos, including putting our belongings in storage and moving into a motel.
We cannot thank you enough for your services. We will happily refer you to everyone we know who is selling or buying a home.
With thanks,
Tom and Michelle Fox