Sometime late Thursday afternoon, our upstairs A/C unit stopped working.  Well, it was blowing air, but it wasn't cooling properly at all.  The temperature crept into the mid-80's up there, while it was about 10 degrees cooler downstairs.

My wife called me, asking if the fact that I hadn't changed the filter in awhile could have caused this.  That particular filter is rarely even dirty when I change it, so I figured that we were dealing with a tripped breaker (very easy fix, of course), or something major.

That night, we called a couple of companies that billed themselves as being available "24/7".  None of them were available, and we didn't even hear back from them until the next day.

Our older kids slept downstairs in our family room on an air mattress that night, which they loved, since it's like a campout, but which is relatively inconvenient for us.

The next morning (July 3rd), we got up early and started calling around, trying to find someone (anyone) who could come look at our A/C that day.  Keep in mind that it has been well over 100 degrees outside for weeks now, and we were on the eve of a huge holiday weekend.  This didn't seem to bode well for our chances of finding someone quickly.

One company agreed to come "between 1 and 5pm", which is somewhat standard for that industry, I suppose.  We kept calling.

At around 7:30am, we spoke with someone at Braswell A/C & Electric, who indicated that they could have a technician at our home between 8:30 and 9:00am.  Really?!?  WOW!  My wife and I literally prayed that the repairs would come in under $200, although I had a feeling that it could be thousands.

David Castilleja was the man who showed up as promised.  He spent about 2 hours getting things in working order.  It turned out that the problem was a faulty capacitor.  Total cost - $135!

To say that Braswell A/C was the answer to a prayer is not overstating things at all.  Since I am ridiculously UN-handy when it comes to fixing things, I was prepared for the worst.

I just wanted to share this, in case anyone is looking for a great and honest local company for HVAC repair work.  Thanks for reading!

You can reach David at (512) 845-9670.  Give him a call!

 

If you enjoyed this post, why not connect with me elsewhere or subscribe via email?

If you're looking for a home in the Austin area, you can also visit my primary Austin real estate website at www.austintexashomes.com.  Thanks!

 
This post has been included in Texas Real Estate News Williamson County, TX Real Estate News Round Rock, TX Real Estate News
Post is included in group: Local Expert
Post is included in group: Posts to Localism

10 Comments on Austin Texas A/C Repair - Braswell A/C & Electric - The ONLY company I will recommend from now on

JUL
05
2009
455,693 Points 15 Featured Posts Called Shot Master

Jason, I'm glad that your family was not inconvenienced for the entire weekend and David should appreciate the referrals I'm sure your blog will produce for him.

11:05am • #1
874,682 Points 167 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Maria - I sincerely hope that this brings more business for them, as it is well-deserved.  :)

11:08am • #2
280,689 Points 4 Featured Posts

Jason - Ouch. It's 103 degrees out there. So glad you got that AC fixed. It's good to have a name you can recommend.

11:28am • #3
874,682 Points 167 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Robin - I still can't believe how quick and inexpensive this company was.  Send them some business if you have a chance!

11:47am • #4
397,263 Points 17 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

I hate when a company gives that RANGE of time.. and to have an AC company to rely is is fantastic... especially with this TX Heat.

11:47pm • #5
JUL
08
2009
237,386 Points Attended Rain Camp

Hello Jason, when you find a service contractor that responds quickly, and is affordable -- they are golden.  Especially when you live in the Texas heat.  The times I've been to Austin or Dallas I would always wilt -- I'm just not accustom to it!  John

6:08pm • #6
JUL
11
2009

I love reading reviews about the good things that happen rather than the rantings and ravings about the bad things.

An appliance recycling company was supposed to come out last Wednesday to get my old refrigerator. I made the appointment three weeks ago, and THEY confirmed it the day before. They were supposed to come between 8:00 and 5:00. Okay, so I didn't schedule any home inspections because I really wanted to finally get rid of the old refrigerator (even though Zoey the Cool Cat likes it). They never came. Still no call. Alas, Zoey the Cool Cat still has her refrigerator.

Zoey the Cool Cat on her refrigerator

9:41am • #7
JUL
18
2009
Outside Blog

Very impressive - a rep from Old Republic told us on Friday they are recieving a record number of calls for AC service and repair right now.

5:57pm • #8
MAY
29
2011

David installed my AC 2 years ago and did a very good job at a reasonable price. Today is Saturday on Memorial Day weekend and my AC went out yesterday. Called him last night and left a message. Should hit 100 today. Will get back to you here and inform you as to whether he saved my weekend from the jaws of hellacious heat or if I got ditched and left to fry.

Steve
9:23am • #9

David came through again! Called right after I wrote the above, was here within the hour and fixed me up. Gotta love it!

Steve
12:28pm • #10


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Jason Crouch, Broker -  Austin Texas Real Estate (512-796-7653) (Austin Texas Homes, LLC) Ambassador_large

Jason Crouch, Broker - Austin Texas Real Estate (512-796-7653)

Austin, TX

More about me…

Austin Texas Homes, LLC

Address: 3636 Executive Center Drive, Suite 210, Austin, TX, 78731

Office Phone: (512) 796-7653

Cell Phone: (512) 796-7653

Email Me

I write about humorous stories, family, things that are interesting to me, and the Austin real estate market.

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