That train of thought by Ralph Waldo Emerson stared me in the face today while at a clients home. I rarely go out on carpet and air duct cleaning jobs with the tech, but today I did. My presence is not usually needed out in the field, but today was a bit different. The client could barely speak as it appeared he had a stroke, so we all had to put our heads together on this one. I went to the address thinking perhaps a care giver would be present.
We ring the doorbell and an older gentleman opens the door and motions us into the main living rooms. He has a modest but charming home with books everywhere, and I mean everywhere. Once inside the living and dining rooms, I lay my eyes on some of the most beautiful antique and semi-antique Oriental Rugs I have seen outside of Sothebys and markets in Turkey, Iran or Switzerland. I used to be an Oriental rug collector. I stopped, because for me, it was as addictive, as strong as, if you were to put a "d" in front of the word "rug". Our job was to clean his antique Oriental rugs, but he didn't want us to take them with us, we were to do it there, but in the old world way, by hand, with a brush. I said "yes" with immediate enthusiasm and immediately received a slight jab below my rib cage from you know who. They were so beautiful, just exquisite. It was like hanging around in the old neighborhood. The one I usually avoid at all costs, because I know how relapses happen. So, yes it is true. I was intoxicated by the rugs. High on everything they offered to me, just like in the old days.
So several hours later, we gave him the final invoice and recived a check for $300.00 more than the total due. His handwriting was shaky, but there was a note along with the check that read - "When You Were Cleaning My Rugs I Saw Inside You" As we left he kissed my hand...at that point, I would have gladly done it for free.
Michelle Viggiano Scottsdale & Phoenix Green Plant Based Carpet and Air Duct Cleaning www.healthyhomeaz.com