I was a speaker at a First Time Homebuyer Seminar this afternoon, and for last time was disrespected.

 Let's start off with an explanation.  I was approached to host a mutually run seminar in Oakland California, for First Time Homebuyers.  I think of it more as a homebuyers seminar, let's face it even people with homes need the education! 

Over the last couple weeks I met with the other coordinator to go over the details, and get it all set up. 

One of the things I pride myself on is my professionalism.  This doesn't mean that I am a snooty know it all, with all of the answers.  I wish I had all the answers.  It just means that I do my best in all cases.  I work hard, know what I am doing, look people in the eye, speak to them with respect no matter who they are, and 99% of the time, SHOW UP ON TIME.

Business is about keeping busy.  Always having something to do.  Never wasting time, unless of course, that is on the agenda!  When you make committments to people to meet for something, and you don't show up on Slap in the facetime, you are wasting their time, and basically slapping them in the face.  You are telling that person, that you don't respect them, and their time isn't valuable.  Now I am not trying to say that I am always on time.  I would be full of it if I said that, but the reality is, I will call if I am going to be late, and my reasoning will be legitimate.  Lame excuses just don't cut it.  "It has been busy", "my car wouldn't start" etc., are kind of old.  I am not saying that these things don't happen, you just make sure it doesn't happen again in that relationship.

 OK, back to the point.

In planning for this seminar, the person that was coordinating was late to each of our 5 meetings.  Yes late every single time.  Excuses every time.  I normally wouldn't accept this treatment, but was excited to do the seminar and see the results. 

Today came, I was there 40 minutes early to put up signs, have my handouts ready, and generally be ready to go.  The building that the seminar was in has a locked door at all times, so I had to call this individual to get the access code to enter the building.  I dial the phone, and it went straight to voicemail. 

 Uh oh!

Mind you it is cold out, I am standing outside of the building, getting progressively colder...and more upset.  Finally I get the call back, get the code to enter the building, and a number of crappy excuses.  The worst statement, being that this person won't be there for 40 minutes.  WTF?????  The meeting starts in 10!!!!!!!!!!!!!!!

You have to be joking.  Late again, on the big day!  No way. 

There was someone that was waiting for the meeting to begin, so I invited them up to have a seat and wait for the start.  He followed....  Another individual came, complaining that she was supposed to have a meeting with this person a couple hours earlier and that person hadn't shown up.  See a trend?

I briefed the two attendees about the situation, and we chatted about life and business. 

Now I was told that there were going to be about 10 people in attendance, I am only seeing two.  Do I start the seminar?  After about 1/2 hour, no one else showing, I started.  About 1 1/2 hours late from the original seminar start time, the co-"Planner" finally showed up.  I feel like a not only got slapped in the face, but got stabbed.

I went through my information (it went well by the way), and answer questions.  Nothing I hadn't heard before.  Another person was set to speak, so I politely excused myself and walked out the door.  (afterall it is Saturday, and I am furious by this point)  The co-"planner" stopped me before I left, and had the nerve to say to me "Next month I think I can get 50 people". 

I can't tell you how many things came to mind.  Most of them I wouldn't ever post on Active Rain because of their indecency.  I responded politely, that with me, there wasn't going to be a next time.  I said a few other things, all of them polite, though I should have let her know my true feelings!  I am through with that person.  I calculated that this person had wasted not only about 2 hours of my waiting around outside of her office, but also I had left my office early over the course of two weeks, about 5 times, something I don't like to do. 

Just wasting my time, and ultimately costing me money.  Business has no place for these types of disrespect, and I don't have any patience for that in my business life.

Do you accept disrespect?

 

 

Jon Vetter

San Francisco Loan Officer for your San Francisco Home Loan.

 

15 Comments on Cut the cr#*, excuses only go so far.

JUN
03
2007
1 Featured Post

Double Ouch on that one, Jonathan!  I agree, now you know, don't let them do it to you again!  I am not the most punctual person, but when it is something important like this, you bet I am there early with you preparing!!

2:05am • #1
1 Featured Post

I can't believe someone would be 1 1/2 hours late to something like this.  It just should never happen.  In fact, I don't think I could ever be that late if I tried!!

Thanks for the comment Eveline, I hope to hear from you in the future!

2:11am • #2
150,136 Points 9 Featured Posts Outside Blog
Have you had any prior experience with this person? It Sounds like you need another person to work with who is as professional as you are.
2:28am • #3
104,180 Points 9 Featured Posts Outside Blog

She should NEVER have been that late especially on the big day! That reflects very, very poorly. Though I didn't do it, I'm sorry that such a thing happened to you. In fact, I'm apologizing right now for every time I was ever late to anything.

Put your own seminar together and enjoy the benefits yourself!

3:37am • #4
139,606 Points 14 Featured Posts Localism Sponsor Outside Blog

Jon- I can't remember where I heard it (Dr. Phil, maybe?) but the assessment of people that are chronically late is that they are appallingly self centered and self absorbed.  The only time that matters is their own.  Do you know anyone else that can provide the same opportunity?  I'd get rid of this loser.

5:50am • #5
289,449 Points 2 Featured Posts Outside Blog
You were more than patient and respectful of the attendees time as well As for the co-planner, adios. Teamwork  on a project is one thing, disrespect another. Good luck.
7:44am • #6
1 Featured Post

Marlene,  I hadn't had any prior experience with this person, fortunately.  I guess I learned early!  I "interviewed" with another new member of Active Rain, to co-coordinate seminars.  This person is extremely respectful, professional, and hard working.  I hope that she agrees that should would like to work with me. Thanks for the comment Marlene!

Ricardo, I accept your apologies.  At least the ones for you.  I am still a little bitter, and don't accept your apologies for this person :)  Thanks for commenting, hope to see you again!

Laurie, Thanks you for speaking with me.  As I said before I think I have found someone that will work well with me for future seminars.  The person just has to "accept" me, which I think she will do.  I AM RID OF THIS LOSER!  Woohoo.  You and Dr. Phil are right, it is way to self-centered for my blood.  Business isn't the place for egos or lack of consideration!

Gary, Thanks for stopping by Gary.  I hope to see you comment on my posts again in the future!  I feel like I handled it well.  I really wanted to LAY INTO HER, but that would make me worse than I ever care to be!

Thanks everyone, I would love to hear from you again!

10:02am • #7
127,771 Points 2 Featured Posts Outside Blog
Ooooh, Jonathan, I would have been upset too.  You maintained your professionalism the entire time.  There is no excuse for being late for the planning meetings and no excuse absolutely no excuse for being late on the day of the seminar!  Good luck with the new partner for your First Time Buyer Seminars.
12:31pm • #8
1 Featured Post

OMG, Jon, OMG.......

Try to wipe that experience out of your mind.

Tony Robbins says that the past does not equal the future.

4:03pm • #9
1 Featured Post
Jonathan - What you do is important, you just need to find someone that will value it like you do...someone who really cares about others.  I know there are many out there and I bet if you start asking someone (or somebody's) will come on board with you.  I wish you well, next time around!
5:26pm • #10
JUN
04
2007
1 Featured Post

Judi, Thanks for stopping by, I hope to see around again.  I agree, I think I handled it the right way, but didn't I want to handle it another :)

Jana!  Great to hear from you!  Tony Robbins is a smart man, everything will work out in the future!

Joddie, Thanks for your comment.  I know I can find someone that will understand my service.  I am not worried about that.  Tell you the truth, I should have known from the beginning.  I guess it is my own fault for giving people the benefit of the doubt.  Live and learn!  Hope to here from you again Joddie!

12:58am • #11
260,831 Points 26 Featured Posts Outside Blog
Jon - I use to work for an agent like the person you describe - and I can tell you that associating with people like that will drain your energy you are better off finding a more dependable person - great insights - thank you for taking the high road
11:47am • #12
1 Featured Post

Thanks for stopping by Thesa.  I think I did the right thing.  Often times people can make a negative interaction even worse, I feel it is better to make the best of a situation, and learn from it!

I look forward to hearing from again in the future!

Jon

1:19pm • #13
JUL
28
2007
229,670 Points 8 Featured Posts Localism Sponsor Outside Blog

YOu should send the co-sponsor and sponser a lingk to this article vie email and let them know what you really do think

 

4:24pm • #14
JUL
29
2007
1 Featured Post
I would, but that person isn't worth the time!  Thanks for coming by John!
2:37am • #15

Leave a response…



(optional)
What does the graphic say?
 
Rainmaker_large

Jonathan Vetter

San Francisco, CA

More about me…

Mercury Lending

Address: 444 De Haro Street #130, San Francisco, CA, 94107

Office Phone: (415) 371-8400 x 232

Cell Phone: (650) 465-5846

Email Me

These are some of my insights on the Bay Area Home Mortgage market, and California and Oregon in general. Please let me know if you are liking what I am writing!


Links

Archives

RSS 2.0 Feed for this blog

Find CA real estate agents and San Francisco real estate on ActiveRain.