For a number of years I worked as a Sales Manager for an Audio Visual Services company in various hotels.  What you're about to see is a video I just found that accurately illustrates the way my clients often treated me... just put in different contexts.

What was amazing to me was how so many seemed to consider such treatment of their Vendors as normal and reasonable.

 

I understand the clients' suspicions of vendors.  All too often I was pressured to take advantage of clients by charging exhorbitant prices.  But I never caved to that pressure.  When our prices were higher, I could easily justify it as providing superior service and/or superior products.  (And when in doubt, I'd research it to confirm we were competitive price-wise for providing as good or better products/services.)

Question: As you interact with others, how do you think your treatment of them is viewed?  And is your treatment of them really necessary, or might there be a better way (and/or time) to make your needs and desires known?

 
Post is included in group: Silent Majority
Post is included in group: Christianity and Real Estate
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2 Comments on The Vendor-Client Relationship - In other contexts.

JUL
08
240,760 Points 5 Featured Posts Outside Blog

David,

Excellent post and yes clients sometimes treat us like vendors and sometimes we just might deserve it. My trainer and I both tell our agents to take good care of their clients and don't "push" the company listings if that is not what is best for the client.

9:56am • #1
AUG
02
103,514 Points 1 Featured Post Outside Blog Hit Router

David,

Great video! I think our government's problem is they don't even have a budget.

Or is it that they have so many sets of books that they can justify anything.

 

3:42pm • #3

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David Holzmann

Mountain View, CA

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