When you've got an awesome website, or an Active Rain blog that you've put your heart and soul into, but you find that your percentage of visitors that turn into actual inquiries is extremely low, you have to ask yourself -- "Do I own a website, or is it a billboard?" If less than 1% of your unique website visitors are turning into actual leads (either from a phone call, email, or filling out a form), the answer is probably the latter.

To turn your "billboard" into a website that turns visitors into leads - which in turn, turns leads into closings, the most important thing is that you have a lead capture mechanism.

Types of lead capture mechanisms:  Depending on what sort of lead capture mechanisms you have on your site, your mileage will vary, whether you've got a blog, or a website -- having one of the following conversion tools will drastically increase your conversion rates.

  1. IDX search tools:
    1. Depending on your source of traffic, and your marketing message, forced registration IDX search tools tend to convert between 4% & 10% of website visitors into leads. (Forced registration means that visitors must sign in and give a name, email address, and maybe some other contact info before being able to search listings.)
    2. Open search (buyers are allowed to browse and look through as many listings as they like. Typically, this option converts far lower percentages than forced registration, but the argument is that the leads are much higher quality when they do contact you. (I prefer forced reg.)
  2. Free reports: Free reports are a great way to generate interest, and usually involve an auto-responder that sends the reports, and follows up with a drip-email campaign of some sort. Depending on how they are set up, these sorts of capture mechanisms can average anywhere between 5% and 40% opt-in rates.
  3. "What's my home worth" form submissions. These are a great lead-capture mechanism for home sellers, and also usually involve some sort of follow up. Typically, you'll see between 1% and 30% of your visitors request a home evaluation depending largely on how compelling your offer is, as well as how targeted the keywords you rank for. (ie: "NEIGHBORHOOD CITY home values" will convert much better than "CITY real estate")
  4. Subscribe to your blog. If you own a blog, you could count a new subscriber as a "conversion". The key is to continue to write engaging content to entice your visitors to subscribe to your blog (that - and making your subscription links as visible and convenient as possible.

PS - If your webiste is converting more than 1% of your visitors into leads, you're sitting on a potential goldmine... There is no reason you shouldn't be experimenting with driving as much traffic as possible to your website. In that case, you might be interested in this video.

 
Post is included in group: Rainmaking - Internet Marketing Strategies
Post is included in group: Marketing and Technology Idea Exchange
Post is included in group: Internet Lead Generation-How Best To Capture Your Audience
Post is included in group: Free Tools For Real Estate Agents
Post is included in group: Blogging & SEO

8 Comments on Do you own a website, or a billboard?

JUL
08

Joel, good point... and I refuse to register on most Web sites, so I'd leave and find another place to search listings. Just an opinion from the other side :)

6:33pm • #1

I'm with comment number 1 when I have to register I leave the site there are plenty of other available sites out there to search. Just my opinion.

6:54pm • #2
Localism Sponsor

I liked the forced registration, I waste too much time with our company site on bad leads and only an e-mail address and no phone number.  I think my site is a billboard and needs work.

7:17pm • #3
14 Featured Posts

Pat & Shoshana - "To force or not to force registration" is probably one of the most heavily debated topics about website structure.  

Each side tends to firmly believe in their method, and I don't believe there is really a right or wrong way.  All I know is I've tested both, and from my testing -- forced registration brings in 20 to 50 times as many leads as allowing visitors to openly browse all listings without any level of commitment. (Granted - they're lower quality leads, but that's what lead incubation systems are for ;-)

7:21pm • #4
14 Featured Posts

Monika - I know exactly what you're saying on "bad leads", however I believe in making up for it with having systems in place to nurture the relationship, and eventually earn their trust enough to earn the right to talk to them on the phone. 

I can't tell you how many people who initially gave a fake name (but valid email) that we've sold homes to over the years, but I'm guessing it's at least a few dozen homes.

7:25pm • #5
198,754 Points 12 Featured Posts Outside Blog

I tried the free reports thing many years ago - but at the time I don't think I had the traffic to warrant getting any leads. I now wonder if that would be worth my time now.

9:48pm • #6
14 Featured Posts

Yeah - sometimes, the hardest part is having enough traffic before pulling the plug on those kinds of experiments.  With the right followup, they can work great.  You should just throw some adwords traffic at them & see what happens.

11:35pm • #7
JUL
10
5 Featured Posts

Don't agree about the forced registration. It irritates me as a web visitor on other types of sites I visit, so I use the "do unto others" principle and keep it off my site.

BTW, my website generates lots of leads, and lots of sales for me. I concentrate on providing all the info users could want in my niche, so that they want to contact me.

4:15pm • #8

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Joel McDonald

Castle Pines North, CO

More about me…

Joel McDonald -- www.AutomatedHomefinder.com

Office Phone: (303) 410-0077

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As the owner of a Colorado real estate company, I hope to be able to share my 15 years of real estate marketing advice with anyone who is interested. I also look forward to interacting with the rest of you in the AR community who have so much to share.

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