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Red Flag Rules For Real Estate Agents, Brokers and Mortgage Brokers

By
Real Estate Agent with The Gasset Group & Get It Done For Me Virtual Services 13253167-SA00
RED FLAG RULE  For  Real Estate Agents, Brokers and Mortgage Brokers.


The FTC, Federal Trade Commission has implemented the RED FLAG RULE. This rule goes into effect on August 1,2009 and will be enforced by the FTC.
Businesses covered by the rule are Real Estate Agents and Brokers, Mortgage Brokers, Finance Companies and other businesses that help consumers get financing from any other entity.
Fighting Fraud with the Red Flags Rule: A How-to Guide for Business

This is what the FTC guide says:

"The Rule also defines a “creditor” as one who regularly grants loans, arranges for loans or the extension of credit, or makes credit decisions. Examples include finance companies, mortgage brokers, real estate agents, automobile dealers, and retailers that offer financing or help consumers get financing from others, say, by processing credit applications."


There are procedures that we must develop, implement and administer in regards to the RED FLAG RULE which is the Identity Theft Prevention Program that the FTC has mandated.

According to the FTC; 93% of all the Identity Theft that happened in 2008 was the result of  financial information being stolen.

To find out what you need to do to comply with the new RED FLAGS RULE- here is a link to the FTC Guidebook.
You can also order this brochure and others for your company and agents at the same website.

  • You will be expected to create a program in writing that you must implement in your company or office and it must address within it identity theft protection, prevention and mitigation.


  • You will be expected to set up policies in your office to be spot fake looking IDs and other signals that Identity theft might be taking place.


  • You will be expected to make sure that all those who work for you are trained in the program that you implement.


  • You will be expected to monitor your policies and update them as needed.


The FTC wants more businesses to become involved with protecting consumers from identity theft. Most of us are very protective over our client's financial information.
This is why we never take our client's full social security numbers. All of the short sale lenders only require the last 4 digits of the social security numbers for identification purposes.
This is also why we do not hand out our client acceptance letters to every mortgage company and buyer agent that wants it. In fact, we are under no obligation to do so according to our sales and purchase contract.

A conviction of the misuse of a social security number carries a maximum penalty of 5 years in prison.
A conviction of the use of a credit card that is not authorized is a maximum penalty of 10 years in prison.
Identity theft can get the convicted person up to 15 years in prison.
The maximum fine of any the above crimes is $250,000.


The FTC website also has in the guide a step by step process to create your own RED FLAG RULE compliance.

        

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Red Flag Rules For Real Estate Agents, Brokers and Mortgage Brokers by Katerina Gasset is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.

 

 

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In real estate we service Utah County, Salt Lake County, Wasatch County, Tooele County. This includes many towns and cities. Some of which are: Provo, Orem, Salt Lake City, Draper, Springville, Spanish Fork, Payson, Lehi, American Fork, Vineyard, Saratoga Springs, Eagle Mountain, Pleasant Grove, and more. 

Katerina Gasset is a real estate agent who is also a digital marketing strategist, website designer and consultant for real estate brokerages, agents, entrepreneurs and small business owners. She is also the owner of Get It Done For Me Virtual Services. 

Katerina is a Certified AI Marketing Specialist. She can help you with ChatGPT, Content at Scale, Neuronwriter, prompting, and many other AI tools. 

She develops products and online courses to empower real estate agents to reach their marketing, SEO, social media and branding goals. Katerina Gasset is a blogger, author, podcaster, and keynote speaker.  

Text Katerina with your name + number to work with her:

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Comments(60)

Brien Berard
Remax Professionals Laurel MD - Laurel, MD
Maryland Real Estate Agents - Laurel Real Estate

Wow.  I know we need to prudent and sensible, but it seems like a lot of laws and regulations are being dumped on Realtors.  There are so many laws and regulations on our industry now that we are even being warned that many settlements will be delayed.

We are headed in a direction where there will be so many regulations that it will be illegal to buy or sell a home.

What the heck am I paying NAR for?  Can't they stop this crazy manic regulation diarrhea?

Jul 14, 2009 01:06 AM
Nyssa Smith
Keller Williams Advantage Realty - State College, PA
REALTOR, State College Area Real Estate

Thank you for sharing.  I always appreciate being "in the know"!

Jul 14, 2009 01:20 AM
Mitchell J Hall
Manhattan, NY
Lic Associate RE Broker - Manhattan & Brooklyn

We've become very sensitive to consumer's private financial information and identity theft. While ss#'s are required on all contracts and many financial documents are required for coop and condo board packages only a copy of the contract ( black out ss#'s) and the lead paint disclosure form is supposed to remain in the broker's office after the closing. 

We shred everything. I often black out the account numbers on bank and brokerage statements that I submit in board packages. 

There was an incident here about 2 years ago. A major Manhattan broker threw out their garbage that blew all over the street. The garbage contained all kinds of financial documents including tax returns and bank statements. The NY Post reported it with photos of the bank statements all over the street.

Scan and shred!

Jul 14, 2009 01:31 AM
William James Walton Sr.
WEICHERT, REALTORS® - Briotti Group - Waterbury, CT
Greater Waterbury Real Estate

Wow. This is certainly alot to swallow. I'll pass this on to my broker to see if he's heard about it and help him prepare our office for this. Thanks for the heads up.

Jul 14, 2009 01:40 AM
Paul McFadden
Responsive Pest Control - Seattle, WA
Pest Control, Seattle, WA.

Thanks for the post. A friend of mine just sent this to me to forward to my superiors. We're very compliant so we'll be on it.! Thanks for the post.

Jul 14, 2009 01:56 AM
Russell Benson
Old Republic Title - Norman, OK
We'd love to close your deal at Old Republic!

I do think as agents we need to protect our clients to the best of our ability.  Beyond that we can only do so much.  I remember when SS#'s would be put on the sales contract and I always refused to do that.  Absolutely crazy to have that info where all the world can see it and I don't know too many people that keep their files under lock and key.

We'll just have too work that much harder now and in the future to protect our clients.

Jul 14, 2009 02:18 AM
John Slocum
Premiere Property Group, LLC - Vancouver Washington - Vancouver, WA
Broker, SFR - Vancouver WA Real Estate

Hello Katerina, a now "bad habit" our local folks need to break is the common practice of sending along a photo copy of an Earnest Money check as a part of delivering an Offer to a Seller.  Well guess what? -- that check has the buyer's banking information with account number and routing number and ID theft has occurred because of that practice.  I now send a receipt that I've been given a check, and also ask my Escrow folks to not photocopy and pass around a copy of my client's checks!  It pays to be safe these days.  Thanks!  John

Jul 14, 2009 03:27 AM
Nicholas Goraczkowski
Aurora, CO
Your Mortgage Resource - (720) 83-RATES

This is a big issue. I'm glad that it is being addressed. I have seen many borrowers come through with issues on the credit report due to id theft. This will ( I hope) cut down on a lot of that.

Jul 14, 2009 03:38 AM
Kirsten Mellinger
SkyView Real Estate - Simi Valley, CA
Ventura County Real Estate

Thanks for the information!  Love to hear about more paperwork/requirements for me to do because of others not obeying the law.  Maybe the government should really crack down hard on the criminals, start "marketing" the consequences and maybe actually stop some of the problem....but that would be using common sense - what was I thinking?!

Jul 14, 2009 04:13 AM
Darin Osenberg
Funky Quail Vintage - Nashville, TN

Hey there!

Well, there actually is another part of the RED FLAGS rules, that was alluded to earlier in this post thread.  That is in regards to credit reports.  This really isnt much "big news" for us lenders, because we have been dealing with RED FLAG issues all year long.  Any time there is an address variation, RED FLAG, any time there is a name variation, RED FLAG, Date of birth, employer...EVERYTHING folks!  Mailing address though is a HUGE ONE!

We now have to get letters of explanation fromt the borrowers regarding the REASON for the change, mispelling, or whatever, and/or explanation of why the Credit Report is showing a different address.

In order for ANYONE to pull a credit report, you must have a job that requires credit review in order to qualify them for something!  In other words, if a Realtor pulled their OWN credit on a borrower, they would then have to prove WHY they needed to pull it.  Lenn clearly states that she gets a ton of info on the borrower, but has the Lender pull credit.  That is great! AND, the way it should be...However, in OUR AREA...(which so many people are fond of saying these days), the TITLE COMPANY GETS THE SOCIAL SECURITY # for the Realestate Transfer Tax Declaration.  I say, if I were a Realtor, put the onus on them to get it and protect it!  Sure enough, everyone will see them, but just because the FTC says a certain percentage of people were frauded because of financial losses, doenst truly explain WHERE it comes from! 

I am not sure exactly WHERE the RED FLAG rules come into play, regarding Realtors...I have not seen ANYTHING legally come through that states that ANY Realtor has to ID them...However, we in the lending side, have the PATRIOT ACT documentation we must deal with!

I am sure that most larger REALESTATE firms will implement some kind of program, similar to that of the POSTERS that are posted in the lobby's, kitchens, back rooms, etc...regarding employmenht and equal opportunity employment etc...oscia, and everything else!

I quite obviously, need to read more about this, before really making it a huge issue!

Thanks guys!

Darin

Jul 14, 2009 07:03 AM
Katerina Gasset
The Gasset Group & Get It Done For Me Virtual Services - Provo, UT
Amplify Your Real Estate & Life Dreams!

Brien- I agree that I also wonder where NAR was in all of this. Because the FTC is trying to also put this RED FLAG Rule on Doctors, medical clinics, pharmecists, etc. The AMA took issue with this and argued that they are not issuing credit and that this will hinder their ability to provide medical care since this is even more paperwork, not like they don't have enough already.

Just the fact that the world real estate agents and brokers is listed in the FTC as a part of those who have to implement the RED FLAG rule makes me wonder where is NAR for us on this issue?

Go figure!

Jul 14, 2009 07:28 AM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

Thanks for the information as I was unaware of the ruling. I have forwarded on to my broker.

Jul 14, 2009 07:45 AM
Lana Robbins Realtor ® Licensed Real Estate Broker
Aloha Kai Real Estate - Clearwater, FL
Licensed in Florida, Washington, and Hawai'i

Hi Katerina. When I work with short sales I ask them for the last four digits of their social security number. I learned the hard way to lower risk.

BTW I've read some of your older posts about expireds and have been using some of the ideas for my latest expired campaign. It also inspired me to get my husband to help me with it. (Thanks!)

Jul 14, 2009 08:11 AM
Kim Dean
www.GoSimplyTexas.com - McKinney, TX
Simply Texas Real Estate - Broker/Owner

Thank you for heads up - I learned about it first on AR. I thought I would have gotten word about this through my local association or even state assoc first. Thanks for sharing this important and timely info!

Jul 14, 2009 08:58 AM
Monica Bourgeau
Portland, OR
Business Coaching

We never take social security numbers either and it sounds like that's a very good thing.

Jul 14, 2009 12:28 PM
Bob Haywood
McGraw Realtors - Owasso, OK
BobHaywood.com

We never ever take social security numbers.  I don't want them.  The financial piece is between the lender and the buyer.  All I want is a pre-approval letter, a good relationship with the lender so I can trust them and a negotiated contract.  Taking someone's SS # is like holding the keys to their house.  No thanks!

Jul 14, 2009 02:15 PM
Randy L. Prothero
eXp Realty - Hollister, MO
Missouri REALTOR, (808) 384-5645

I have a simple policy that I not only do not need any ones SS number, I do not want it period.

Jul 14, 2009 06:31 PM
Katerina Gasset
The Gasset Group & Get It Done For Me Virtual Services - Provo, UT
Amplify Your Real Estate & Life Dreams!

Randy- We need the last 4 digits for short sales. If you don't do short sales than you don't need them. But the RED FLAG Rule is more than just social security numbers.

Jul 15, 2009 04:10 AM
Todd Clark - Retired
eXp Realty LLC - Tigard, OR
Principle Broker Oregon

I am so glad I'm not at one of my previous agencies any more. I can't count how many times I saw financial information just sitting on desks in the office waiting for someone to walk in and walk out with it. But, I have forwarded this to my principle broker, because this is very important information.

Todd Clark - www.LivingBeaverton.com

Jul 15, 2009 05:44 AM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Katerina & Nestor - It's good to read you posts in order to stay on top of new laws and information that directly pertains to our industry.  Thanks for always being on top of the latest information that will impact us as realtors.

Jul 21, 2009 06:55 PM