No matter how much you think a client knows about a real estate transaction, you should always bring your "A" game. Our jobs as real estate professionals is to inform, be informed, and never skip a step. We are paid well when we do a great job, and to earn that paycheck, it is our responsiblity to make sure all bases are covered.
Let me tell you a little story. Recently, I recieved a sign call on one of my listings. The people on the other end wanted to schedule a showing.
I was having an off day, and was thinking of showing up unprepared. I figured they already had an agent, and were just using me to get into the home before their agent could show it. So, I was about to walk out the door when my assistant asked me what I was doing.
I responded with, "I am going to show that sign call my home in Smithfield".
My assitant looked at me funny, and said "where is your information"?
I said, "I probably don't need it, I think they already have an agent."
My assitant had just got done reading a featured blog on ActiveRain that said no matter what, you should always bring your "A" game.
So, I asked her to print some information off for me, and get together my normal buyers packet. I had enough time becauase I always try to show up early for my appointments.
Anyways, I arrived at the home, went through with the showing, and handed them my buyer's packet. It had some information on what a real estate agent is for, what we do, and some homes in the same price range as they were looking at. I shook their hands and we parted ways.
I got a call the next day and this is what they said, "Wow Lisa, you are very professional, and the information you gave us was extremely helpful. We aren't very good at this real estate stuff, and the information you gave us was extremely helpful. We usually just call the listing agents on homes we like, but would you like to go show us some more homes again sometime?"
Wow, because of my assistant, and a great blog on why you should always bring your "A" game, I got some new clients. I am off to go through a final walkthrough, and hopefully we will close on a deal within the next two days.
I assumed these people had an agent, and already knew the real estate business. I was wrong, and I learned a valuable lesson that day. I learned that no matter what, you should never assume people know everything about a real estate transaction, and you should always bring your "A" game to the table.
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