Motivational Power Quote

 

Give People More Then They Expect

 

"Here is the simple

but powerful rule . . .

always give people more

then they expect to get."

Nelson Boswell

  

As I see it. . . . . . . .

Give people more then they expect.

One of the most powerful rules of success and customer service is simple:  

Set the expectations with people and then delivery more then what the people expect.  

Exceeding expectation create a win-win situation for everyone involved. It also creates customer satisfaction, customer loyalty and is the foundation for referrals.  

Treat the people you meet like gold and give them more then they expect, and in time you will receive more then you except.  

®2009, Lou Ludwig, Sales and Management Consultant Executive Coach, Speaker, Trainer and Author

  

  

 

28 Comments on Give People More Then They Expect

20 Most Recent Comments Displayed Show All

JUL
14
2009
977,063 Points 103 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Lou, That is key to my success!

Make each day a great day!
11:17pm • #9
1,756,808 Points 20 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Lou,

There's an old saying similar to this that says to underpromise and overdeliver. :)

Steve
11:37pm • #10
JUL
15
2009
399,487 Points 5 Featured Posts Called Shot Master

Lou,

I've heard what you said many times in many ways, but I really like the way you presented the concept.
1:30am • #11
466,674 Points 2 Featured Posts

Beyond your expectations long has been my tag line. Love it Lou - also can't wait to hear what you think of BRUNO
6:08am • #12

By establishing what your clients expectation are will allow you to meet them and exceed them, it is true that each of us has a different set, but if we don't ask we will not know what they are.
7:10am • #13
JUL
16
2009
368,202 Points 17 Featured Posts Localism Sponsor Outside Blog Hit Router Called Shot Master

The underpromise and over deliver is very effective - but I am such an optimist that I keep forgetting not to promise them the world.  :)
12:00pm • #14
JUL
19
2009
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Kathleen

You're on the right track with your success journey.

Thanks for stopping by.

Lou Ludwig
10:09pm • #15
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Rich

Successful thinking and approach with your business.

Lou Ludwig
10:12pm • #16
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Donna

Your thinking is right on target, thanks for sharing your insight.

Lou Ludwig
10:14pm • #17
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Pat

That's true, under promise over deliver will change the course of our business.

thanks for sharing your thoughts.

Lou Ludwig
10:17pm • #18
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Lisa

We have to understanding our customers at the beginningof the business relationship and determine what the customers expectations are at that time,if they are reasonable and if we will invest our time with them.

Not everyone we meet should turn into a customer.

Lou Ludwig
10:23pm • #20
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Hannah

Thanks for your kind words and for stopping by.

Lou Ludwig
10:24pm • #21
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Mark

Exceptional customer service sets us apart.

Lou Ludwig
10:26pm • #22
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Marchel

It's a great way to start a career.

Thanks for stopping by.

Lou Ludwig
10:32pm • #23
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Paul

You are a real estate professional with happy customers.

Thanks for sharing your thoughts.

Lou Ludwig
10:33pm • #24
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Steve

Well said and right on target.

Thanks for stopping by.

Lou Ludwig
10:35pm • #25
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Gary

Thanks for stopping by and taking the time to comment.

Lou Ludwig
10:36pm • #26
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Janice

I will give you the update.

Lou Ludwig
10:37pm • #27
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Dennis

Thank you for sharing your insight your are right on the money.

Lou Ludwig
10:38pm • #28
1,349,487 Points 38 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Virigina

Promise what you can effectively deliver

Thanks for sharing your thoughts.

Lou Ludwig
10:42pm • #29

20 Most Recent Comments Displayed Show All


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