One of the things that we try to do here at ActiveRain is provide superior customer support to our members. We have the Contact ActiveRain link located at the bottom of every single page on the network for you to submit any issues you may be experiencing. We also have Bob, Brad, & Myself on staff full time as Community Builders to help our members with any questions they may have. Also, just this past week we gave a warm Welcome to Our New ActiveRain Ambassadors to help our new members get jump started.
However, there are many times you have a simple suggestion, or need just a quick answer to something but do not want to pester a Community Builder or Submit a ticket. Also, many say they are not aware when there are updates being made to the network. That is why we have joined the twitterverse with @activeraincorp help provide you our members an added level of customer service.
This account will provide you with any major changes to the network, links to crucial posts, and anything else that involves ActiveRain. Some of you may be asking yourself "Why Twitter?" Well, there is a long and short answer to that question. First, the Long:
Twitter has become one of the fastest growing social networks on the web. The ability to access, update & communicate with your friends from just about anywhere as well as connect with others with similar interests has helped twitter grow to more than 150,000,000 visits per month & over 22 million unique visitors each month. The response rate & communication speed of twitter is faster than any other social network currently available.
Now the short Answer: Ashton & Oprah use twitter, so we should too!
If you are on twitter, You should follow us @ActiveRainCorp here.
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