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What Mortgage People Haven't Said About HVCC: That Monkey Is Off My Back (And I'm Glad)

By
Mortgage and Lending with Platinum Home Mortgage Company NMLS #238304

Since HVCC reared its ugly head, I have one less job to do as a mortgage person. I don't need to CANNOT order appraisals.

You see, I am forbidden from talking to appraisers (obviously my amazing ability to brainwash appraisers coupled with my ruthless quest for a commission render me completely inappropriate for this job).

Realtors, congratulations. I guess now YOU have the job of talking to the appraiser.

  And since you didn't hire the guy (the bank did) you can't fire him if he doesn't give you the right value.

But you can still "INFLUENCE". Kind of like I used to do?

And you ARE an interested party...are you not? Just like me? We are both earning commissions if the appraiser will just give us the right #&*$% freaking value!

I keep wondering this: Why can Realtors (who also have a vested interest in the transaction) talk to appraisers, but mortgage people can't?

Wait. Should I even CARE?

 

Want to know a secret? I'm glad the appraisal monkey is off my back.

  • I used to get stuck paying for appraisals when deals fell though.
  • I used to get yelled at by Realtors and clients when "my" appraiser came in with a value too low.
  • I used to be the one who had to send all the paperwork to order the appraisal.
  • I used to ALWAYS take the time to discuss comps, values, and to answer any questions from the appraiser.
  • I used to be in the middle of problems getting the appraiser into the house.
  • I used to need to print the appraisals out on the color copier to hand them in to my processor.
  • I used to try to calm down agents and clients who were nervous about VALUE before the appraisal was done
  • I used to get e-mail after e-mail from the Realtors about when the appraisal would be done...needlessly reminding me of the appraisal contingency date.
  • Not to mention the bank, who would call me directly to discuss the appraisal (when doing their review)

And I never thought twice about how much time this took away from my day, because for so long it was just PART OF THE JOB.

Don't get me wrong. I am against HVCC because it is BAD for borrowers.

But is it BAD for me? Anything that is bad for our industry and our clients is bad for me.

But has HVCC saved me time, energy and frustration?

Yep.

An unintended (and rather sweet) consequence.

 

Written by Janet Guilbault, Mortgage Banker/Broker Based Out of the San Francisco Bay Area

 

 

Comments(182)

Clint Haynes
Peoples Home Equity, Inc. - Mount Juliet, TN

The HVCC has caused me more frustration because I now have no ability to get the appraisal done.  The HVCC has been a huge disaster.  It was designed to help the borrower and has done nothing but hurt them.

Jul 20, 2009 06:11 AM
Joel Weihe
Realty World Wichita - Wichita, KS

Really doesn't make much sense. I have read a multitude of articles and opinions on the subject and honestly can not find any good or worthwhile reasons for it.

I do know that it seems to add time to get to closing which certainly isn't good for first time buyers trying to get in before the tax credit deadline.

Jul 20, 2009 06:46 AM
Anonymous
Tom Zipp

As a former appraiser for 20 years, this last year I failed to renew my certified license here in Ca. With management companies taking half the fee, it just does not pay to be an appraiser anymore. Most of the best have retired or gone on to other postions wihin the industry. Good luck with the management companies running the show. At least as a former appraiser, I do know how to deal with them and how to advise my office as a realtor.

Jul 20, 2009 06:49 AM
#165
Anonymous
Marshall Norton

Thank you for the post Janet!!  If I'm not mistaken,  in AZ we as Realtors can not speak with the appraiser unless contacted by the appraiser.  The days of meeting the appraiser at the property and showing how we came up with value is gone.  Please comment back if my understanding in AZ is incorrect. 

Thanks again for the post!

Tucson Marshall

Jul 20, 2009 07:12 AM
#166
Garrick Werdmuller
Caliber Home Loans - Alameda, CA

Hey - Great Point!!! I have been so busy fighting the thing I never thought to realize the advantages! It still does more harm than good however ,I have always liked the fact I am no longer the middle man between Real Estate Agents, Appraisers and the houses value.  Its actually amazing what some real estate agents submit as comparables to get houses to appraise in this day and age. 

 

Great post!

Jul 20, 2009 09:08 AM
Steven Philip Gray
Next Appraisal - San Leandro, CA

From the National Association of Realtor's website:

"HVCC Myths & Facts"

MYTH: HVCC prohibits Realtors and lenders from talking to appraisers.

FACT: Realtors and lenders can talk to appraisers, including requests to consider additional data or to correct errors."

It may be a business decision by "upper management" not to talk to appraisers, but HVCC does not prohibit it.

-Steven Philip Gray / Owner

Next Appraisal

http://www.nextappraisal.net

Contra Costa / Alameda counties California

Jul 21, 2009 07:08 AM
Kerry Jenkins
Prime Properties - Crestline, CA

We still can't talk to the appraisers, really.  They won't discuss value with us.  We can provide comps but they still do what they want and even though we've seen all the comps and they just drive by, they won't listen to a word we say about them when we question their appraisal.

Jul 21, 2009 07:31 AM
Dave Andrews
Landover Mortgage - Gig Harbor, WA

One thing that has been left out of the comments is that appraisers should be (and are) licensed by the state.  Shouldn't the bad ones be punished and removed from the business?  That's what happens to Loan Officers and Real Estate agents.  Instead, Congress felt they were going after the Mtg Brokers for CALLING appraisers to set up the appraisal.

Just another ass-backwards example of our government hard at work.

Jul 21, 2009 12:23 PM
Suzanne Grace
Prudential California Realty! - Thousand Oaks, CA

I laughed when I read this post - I never looked at it from your perspective (shame on me) but WOW are you so right on the money! I have nagged, begged, pleaded, whatever, to get my appraisal back on time for my buyer...........my poor loan officer!

I just had an escrow cancel due to this - however, the problem was much deeper; the loan officer (not one I would have used nor recommended by the way) was being dually instructed by the buyers wife to not spend a dime unless he could guarantee the appraisal - as well as by me, the one supplying all of the comps, etc, as I knew it wouldnt be an issue as long as the appraiser had the comps I supplied. One would also hope the appraiser would call and discuss with the local agents the 3 homes currently in escrow that were model matches or similar square footage, all within the 1 mile radius. However, since he wasnt getting paid, why would he? Because the borrowers wife refused to spend a dime, we got a verbal that the home appraised $9k too low - and had the appraiser physically walked onto the property, it never would have been an issue. The appraiser never, ever called any of the agents re the homes in escrow nor would he take into account the homes' total remodel! However, a home down the street appraised for over its sales price - making it higher than the one I was selling - but the home was all original condition! Makes no sense to me...............

We all have a ton of stories to share about how the HVCC has now wrecked all of our lives - and I don't want the additional responsibility - I have enough to do just to hold a single escrow together nowadays! The good news to my story is I turned around and sold the home to a buyer who actually wanted it, was all CASH so the appraisal didnt matter - and we closed in 5 days! I also did my part - I wrote to my congressman and got a pretty letter in return stating that he is supporting HR 3044 - we need this moratorium in order to iron out the kinks! It is a mess and par for the course, something was enacted that wasnt thought thru - the damage has been done, more escrows are cancelling, values are lowering and no one is getting paid - is this what the banks wanted as a result? I doubt it - and while we all knew they would figure it out eventually, please folks, take a few minutes to email your congressman and ask him/her to support HR 3044 - it will take you 5 minutes - and hopefully by doing so you wont lose another commission! It is hard enough to get an escrow closed today without this further aggravation!

Jul 21, 2009 06:14 PM
Ed McNamara
Bean & Dunn Real Estate - Oklahoma City, OK
MBA

I admit I have not read every posting here but from those I have, it seems the problem is not being able to get deals done in two weeks?  Is that really a problem?  I used to be in the mortgage business and know for a fact you can do a 60 day lock for a quarter point higher than a 30 day lock.  If a quarter point is going to break a deal I think there's other problems the post has not talked about.  Like every change it will require adaptation.  Values have to go up so that sellers can pay for services from their equity.  Problem is a lot of sellers did not have sufficient equity to pay for services so appraisals were pushed.  Why do we need a separate appraisal value when the county assesses value for tax purposes every year.  Oklahoma uses a market and taxable value.  Of course I have the best home in the neighborhood but am not about to call the coounty to increase my numbers (I don't want to pay more taxes).  We're ALL greedy in some aspects.  Don't even get me started on title insurance.

Jul 21, 2009 11:15 PM
Anonymous
Anonymous

It would seem to me, that you used yo be in the mortgage business. That statement may be true, however, lenders are now charging .25 every 15 days. And when you have a 400,000 mortgage and 1000.00 every 15 days, it adds up. Would you pay? I only know of one investor that offer a 90 days rate lock and the cost is .625. The turn time with that investor is currently 100+ days. Sure Mr. customer, I'm glad you found your dream home, closing? that's easy, lets see, where in July, how about after Christmas, or after the new years, because lenders are short staffed around that time.HVCC its not working, and if you need more up to date information, I will be more than happy to help. From the realtor point on view? I saw this with my own eyes, a realtor trying to help an appraiser offered documentation to support the sales price, well that was mentioned in the appraisal, that the realtor was trying to push the value? The loan was cancelled and the borrower(s) out of their appraisal fee. HVCC is very simple, do not offer anything, these appraisers are under Goverment control and their asses are on the line, Do I like this, hell no, its hurting the very same business I built. Today when I look at a file, I will offer this to a realtor yeah or nah, as far as an easy closing, this much I have an idea on. Communication is the very key to working together to close a file. Today, I feel sorry for any realtor who put everything into their business, only to have to wait by the sidelines to see what comes out of this mess. My thoughts are with you, and keep soing what you do, and keep the faith.

Jul 22, 2009 05:13 AM
#173
JoAnn Young
Young & Young Properties - Melbourne, FL
Florida Real Estate

Great post Janet and I love the graphic image!

Jul 23, 2009 01:43 AM
Shelly Fisher
Lake Burton Club Realty-Clayton Ga - Clayton, GA
Property Specialist - Lake Burton Club, Rabun County

I would like to comment back to some people who seem to believe this could be a good thing because Realtors and Mortgage bankers "push" to get the value.  Do you also believe that a third party company "owned by the mortgage company" is a great judge?  Or people who have worked and lived in the market. ???

Jul 23, 2009 01:48 PM
Anonymous
Obamaflation

LOL - Homeowner - you won't be saying that when you have to refinance.  HVCC will get some no-name appraiser because he/she is the cheapest through the AMC.  Then you'll get the worst appraisal you have ever seen and the bank will decline your loan. 

Jul 23, 2009 02:27 PM
#176
Jackie - computer-training-atlanta.com
770.498.7333 - Atlanta, GA
Learn to leverage technology to get more done.

Yet another example of ham handed government regulations (passed by clueless legislators) that do absolutely nothing to address the problem.

Your asked this question:

I keep wondering this: Why can Realtors (who also have a vested interest in the transaction) talk to appraisers, but mortgage people can't?

My answer is: Because Realtors have a stronger, more organized lobby. The reason independent mortgage brokers are the whipping boys for all that goes wrong is because they are seen as the weakest group. The bankers and realtors, being stronger and better organized, get less flack.

This is in no way a criticism of the real estate lobby - I sincerely admire the real estate industry's organizing efforts, and their ability to advocate for their members.

http://www.twitter.com/mortgageva

Jul 25, 2009 02:01 AM
Anonymous
Paul Warkow

 

This is in response to the Brian Coester comment.  As president of a national AMC, it does not surprise me that he would support HVCC because he has a financial interest in its continuation.  But his arguments are all wrong, but typical.  How does HVCC help when the consumer now has to pay $450 for an appraisal for the privilege of using an AMC instead of $300 as before?  How does an AMC appraisal instill confidence when they are typically performed by an inexperienced appraiser who is not familiar with the area in which the house is located?  How do you explain the fact that you do not need an AMC to perform an FHA mortgage and nobody is claiming that FHA loans are performing less well or less sufficiently collateralized than Freddie or Fannie Loans?  All we have done is to create a new bureaucracy that takes money from the consumer and destroys the livelihood of competent appraisers.

 

Unfortunately, I do agree with Brian about one thing.  HVCC may be here to stay.  Even if it repealed, it will be hard to put the toothpaste back in the tube.  The bureaucracy is already in place.  Fannie and Freddie may require an AMC, even without HVCC.

 

http://longislandmortgagetoday.com

Jul 27, 2009 09:58 AM
#179
Patricia Beck
RE/MAX Properties, Inc., ABR, GRI, SRES - Colorado Springs, CO
Colorado Springs Realty

Wow, so many interesting comments to your post...I think I have read them all!  I agree with many of the comments here that HVCC is only going to hurt our market more.  It's funny how many appraisals are coming in exactly at the contract price or barely above it when I KNOW the property is worth more.  Just as someone else commented above, isn't that just as bad as appraising a property too high?  Maybe it would be better for the appraiser not to know anything about the contract purchase price when completing their appraisal if the government is so concerned about them being influenced. It shouldn't be based on that anyway right?  From what I understand, Realtors in Colorado Springs cannot even provide comps to the appraiser but maybe things recently changed.

Although I do not totally understand all of the changes I have noticed a few things in recent months in my own dealings:  1.) My buyers are paying a lot more for appraisals  2.) Appraisers are calling me to let them into my listings because they do not have a lockbox key to get in since they are not even from Colorado Springs but Denver!  How can they complete a thorough appraisal when they don't even know the area?!  3.)Issues with the appraiser not responding to communications (he was on vacation) almost resulted in one of my transactions not to close on time. 4.)My experience with lenders is they are actually more frustrated with the change because it is negatively affecting their job. 

This whole thing seems shady with AMC's involvement and I feel bad for appraisers that have worked so hard to establish their business over the years. I imagine many appraisers will pursue another line of work and those are probably going to be the experienced appraisers who did a good job.  I think this is a much bigger issue than whether or not it makes OUR job easier.  The more the government gets their fingers into things, the more problems we are going to have, bottom line.

Jul 28, 2009 04:06 AM
Renée Donohue~Home Photography
Savvy Home Pix - Allegan, MI
Western Michigan Real Estate Photographer

Janet our roles are always changing, are they not?  As a list agent on your transaction I would have been there to justify, as the buyer's agent I would be going for the price reduction.

Who says cats and dogs can't live together?

Heck politicians who have vested stakes in AMCs can make rules and pretend it is for the good of the consumer.  (when it is actually best for the AMCs and banks)

Appraisers are really getting the short end of the stick here.

Aug 04, 2009 07:07 AM
Anonymous
Darren Brennan

Appraisers are coming in on the very lean side, when appraising properties. The concern should be future market values. Their is a wider picture going on. It started in 2006 when investors went to Congress and screamed about servicing fees not making the cut. Well, here you go. The more appraisals that come in light, the longer the lender has to collect on servicing fees, the longer the borrower(s) are stuck in their loan, because values will not be their for a better rate or refi, and also!!!!! Purchase markets will soon dry up. remember, it takes 6 months to recover from a bad appraisal or low end appraisal. How is your business looking today, and what are you forcasting down the road. In Boston, some realtors are having the seller order an appraisal prior to the listing. Their are two open law suits to low appraisal from AMC shops, I expect their will be more. As a loan officer, originator, I hate this. I have seem many of the realtors walk away from their markets and focus on commercial business, I have seen realtors call me and panic in regards to the appraisal, and deals having to be reworked. Two appraisal on almost every file, and yes, they end up using an AVM. Next year will be a very tough year, very low value in comps, and very few of them. The average sale in Boston YTD is 241,622, a far cry from 6 months ago. How will you sell that 3 bedroom, 1 1/2 bathroom for 400,000, when the comps today are far less. Realtors, better get an appraisal, prior to listing and be prepared to rebuttle the appraisal. Your living will depend on it.

I wish everyone well,

If I can help anyone, feel free to e-mail anytime at Dbrennan@omegamortgage.com

Aug 08, 2009 04:39 PM
#183
Mike Young
203kOnLine.com, covering the USA - Stallings, NC
FHA 203k Consultant 916-758-1809

If we are trying to keep the banks from influencing home values then why do we let them put out their foreclosure properties one or two at a time... they continue to manipulate values by creating a false housing shortage. Multiple offers and bid wars is certainly one way to get the prices up... If they want to get prices up more they should be doing more 203k loans and utilizing the 110% of value feature more.. instead they tell their listing agents "no FHA or VA" loans. They do miss the boat from time to time but no one is perfect.

May 14, 2010 05:47 AM