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Are You Going To Give Me A Line of Crap?

By
Education & Training with MarQeteer

Lies

I just had a great chat with Grace Morioka in San Jose, CA and asked her what she thought was the reason for her success with internet leads and today's consumer in general.

It was really simple:  Tell the truth.

"The number one test of whether you're going to be looked at as a real estate professional or a used car salesman is are you going to give them (the prospect) a line of crap or tell them the truth?   I believe people are sick of being told 'It's a great time to sell!' when it's just not necessarily true.  People are tired of being fed sales lines...they see through them.   Sometimes that means delivering bad news rather than saying 'Sure I can sell your home for that price.'"

Long term email follow-up is definitely a factor, as well, but long-term follow up is often futile if you don't lay a strong foundation.  And a little personality doesn't hurt, either:)

Keep these simple points in mind as you navigate the waters of this tough market.  Buyers and sellers are simply looking for someone they can truly trust.  Why not you?

Cheers!

Vickie McCartney
Maverick Realty - Owensboro, KY
Broker, Real Estate Agent Owensboro KY

Hi Mark~  I guess sometimes people just don't want to hear the truth.  To me, there is no other way. 

Jul 30, 2009 08:56 AM
Matt Listro
National Credit Fixers - Matt Listro - Vernon, CT
Your Credit Repair Expert

Hi Mark,

You have the right outlook on this! It's like the saying"Honest Dave's Car Sales"! Usually Dave is not so honest! LOL I believe people want it point blank and need to feel comfortable as well! The truth sets you free!

:)

Matt

Jul 30, 2009 08:56 AM
Teresa Cox King
RE/MAX of Orange Beach - Orange Beach, AL
Orange Beach and Gulf Shores, Alabama

I agree.  Customers don't always want to hear what the market has to bear, but I won't lie or sugar coat. If it is in their best interest to NOT list their home, I say so.  If price is a factor and they want to list and try to sell for more than what the market is bearing, I show them the proof with comps.  Whether I get the listing or not, I follow the sale to see what price a home finally closed for.  And, yes, the price is in line with my CMA.

Jul 30, 2009 09:00 AM
Brian Schulman
Coldwell Banker Residential Brokerage, Lancaster PA - Lancaster, PA
Lancaster County PA RealEstate Expert 717-951-5552

Mark, I totally agree.  People respect you more if you don't sound like a canned ad.

Jul 30, 2009 09:02 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Mark,

Never heard truer words. The public is tired of rhetoric and want some down to earth common sense advice and the truth of what is really happening in the current market!

Jul 30, 2009 09:08 AM
Sam Chapman
Lakeway, TX

Give it to them straight and let them know you are telling them maybe not what they want to hear, but what they need to hear.

Jul 30, 2009 09:18 AM
Michelle Gibson
Hansen Real Estate Group Inc. - Wellington, FL
REALTOR

Mark - I've always been a straight shooter and never had a client be offended by it.  Do they like hearing what I have to tell them?  Not always, but I'm not going to tell them what they want to hear.

Jul 30, 2009 09:25 AM
Chanda Barrick
Keller Williams Indy Metro Northeast - Indianapolis, IN
in referral

I agree.  I wouldn't have it any other way...I hate, er, strongly dislike pushy and/or conniving salespeople which is part of why I decided to become a Realtor.  I wanted to help people understand the process and give it to them straight.

Chanda panda

Jul 30, 2009 09:28 AM