ATTENTION: SELLERS! This is why it's important for you to choose your agent carefully, and to check out how your property is promoted for sale. If you're selling your property as a short sale, all the more important that the listing reaches the widest possible market.
For two days, I tried to get hold of several listing agents of separate properties in downtown Hayward CA. Because I wanted to group similar properties to show to my clients, I tried to line up all the listings in which they may be interested.
RANT #1. Out-of-area listing agent. The listing showed up on REALTOR.com, but not on our local MLS, or in the MLS Alliance of different area boards. Tried to track down the listing agent by typing in the address of the property. It shows up on Redfin as listed by a company called San Felipe Realty and Mortgage --- in Sacramento ---- 100 miles away! Tried to locate the listing on their website --- no listings featured. Tried to call. No answer. There's no fax or email either. No remarks on REALTOR.com regarding special instructions to make appointment or for submitting offers, or what type of listing this is (short sale? REO?)
RANT #2. Assistant Realtor? Called the listing office. Was transferred to a cell phone. At 2:00 pm, after speaking with listing agent who said he has someone else handling the listing, I called the number he gave me, left message that I want to show the listing the following day. The next morning, at 11 am, I called again. As of 11 pm that evening, still no response. I emailed the listing agent that my clients are writing an offer on another property since this listing agent and his "assistant" were unresponsive.
RANT #3. No call back. NADA. Called two other agents on two other properties. Left messages that I would like to show the properties. Two follow up calls later, still no response.
RANT #4. More out-of-area listing agents. Their listings don't show up on the local MLS. Their MLS isn't affiliated with ours. And when their listings show up on REALTOR.com, there are no pictures, no instructions. And contact info is incomplete: no email, no fax, no website.
WHAT IS THE MATTER WITH THESE PEOPLE? They're some of the reasons REALTORs get a bad name!
If they can't service their listings, refer them to local realtors who can!
UPDATE: Was shocked to find out that one of this unresponsive and irresponsible agents is the broker himself!
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