Yesterday evening, I received a cellphone call from a fellow who wanted information on one of our listings.  He was calling me from Madeline Island, using a Blackberry with Verizon service.

He was having obvious trouble getting a decent cellular phone signal in downtown LaPointe.  We were able to chat for about ten or fifteen seconds and then his phone would drop the call.

With his phone number displayed on my Caller ID, I figured it was worth a try to see if he could receive text messages.  And it worked!  We were able to exchange email addresses and I sent him the information he needed.

Text messaging has turned out to be a boon for us in our real estate practice.  One of the biggest advantages is the fact that text messaging uses far less bandwidth than a cellphone call.  So when your cellular signal fails you and drops calls, or even if you don't have enough signal to connect with the person you're attempting to call, it's worth trying to make contact by sending a text message.

I've read that text messaging worked when all other forms of communication failed during the Hurricane Katrina disaster in 2005. 

If you find yourself showing property in an area with low population density, text messaging can keep you in touch with office or clients, even when the available cell signal is so poor that calls are difficult to place.  And if you are momentarily in a "dead zone" (zero signal area), most cellphones will store your SMS message so you can hit "re-send" at a later time and you'll have a better chance of getting your message on its way.

I've found text messaging especially useful in northern Wisconsin and in parts of rural Minnesota or the Upper Peninsula of Michigan where the cellular service is poor.  It even works quite well on the seventy-mile stretch of Highway 13 that runs between Superior, Wisconsin and Ashland, an area that is notorious for dropped calls.

Our Madeline Island EMTs and other emergency personnel would be wise to offer a text messaging number that could be used to obtain fire, ambulance or police assistance.  Last year I witnessed a tourist accident on Big Bay where a first responder was trying to render first aid and no one nearby could get enough cell signal to call the LaPointe EMT (landline) number.

You can read more about my experiences with cellular phone service on Madeline Island here:

Cellphone Secrets - How to Get a Cellular Phone Signal on Madeline Island

Now I remind my clients "If you're having trouble reaching me by cellphone, text me at 612-670-2539".

 

 

 

7 Comments on How SMS Text Messaging Kept me in Touch With a Real Estate Prospect

AUG
13
107,104 Points 6 Featured Posts Localism Sponsor

PLUS when there is TERRIBLE cell reception as often in my area, a text is READABLE where audio is unintelligible . . .  right on!

9:05am • #1
123,183 Points Outside Blog

Candice,

Depending on whether your cellular service is analog or digital, the result in a low signal area can be either a dropped call or a garbled message.  Until cell companies figure out how to widen their reach, texting is a great alternative!

9:14am • #2
684,627 Points 72 Featured Posts Localism Sponsor Outside Blog

Eric, just before I clicked onto this post, I was thinking that I need to add texting to my I-phone plan.  AT&T seems to have better signals around here than the other carriers, but the person I'm calling might not have the same service.  Also, for most people, I think that dealing with texting is easier than email. 

How's the French Horn?

9:39am • #3

Great story Eric!  Text messaging is truly taking off as a viable method of contact, and I am pleased to see that you are not resisting the winds of change!

According to the Text Message Blog (textmessageblog.mobi), 72.2% of U.S. wireless users have paid for SMS packages. This equates to 203 million Americans.  Not only that, but nearly 1 trillion text messages were sent in 2008 (triple the count from '07); I can't wait to see what the '09 numbers are!

Thank you for your post Eric!

4:14pm • #4
537,446 Points 13 Featured Posts Outside Blog

You are so right we are texting more and more...

guess the kids figured this out long before us

hope you are doing well Eric, long time

your friend in Charlottesville Virginia!

5:02pm • #5
AUG
17
123,183 Points Outside Blog

Pat -- We've added our text messaging number to our email signatures at the office.  And we put it in all our brochures and flyers as well.  I'm seeing a surge in text messages from buyer prospects, both in the Minneapolis & Saint Paul area and in our Madeline Island marketplace as well.

I have a gig coming up in a couple of weeks.  Free-lancing for orchestral musicians has been pretty slow this summer!

Austin -- At first, all of our inbound text messages seemed to be coming from folks under the age of 30.  Lately, we're seeing a change in the user demographics of those who text our office.

Charles -- Hey, buddy, good to see you too!

 

12:11pm • #6
AUG
28

I didn't know that text messages would get through when calls wouldn't. Thanks for the information, Eric!  Just in time--I'm upgrading my phone this week so I can get one with a decent keyboard for texting.

Happy TGIF!

Robin

8:37am • #7

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Eric Kodner CRS, ABR, e-PRO, CLHMS, Madeline Island Real Estate Wisconsin

La Pointe, WI

More about me…

Madeline Island Realty - Eric Kodner Sells Madeline Island

Address: 809 Main Street, Box 553, LaPointe, WI, 54850

Office Phone: (715) 747-6500

Cell Phone: (612) 670-2539

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