De-bunking the myth that "My agent didn't do a damn thing to get my house sold... she just got lucky and now I have to pay her all that money for nothing!"
Since "Luck is what happens when preparation meets opportunity," let's take a peek at Act III of Behind the Scenes to find out what makes your agent (and you) so "lucky."
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When your agent returns to her office with your signed listing, it is dark inside. The office has closed for the night, but she takes a deep breath, unlocks the door and steps inside to begin the job of selling your home.
Scene 1... At the agent's desk
Your agent reviews all the ddocuments you completed and signed to make sure they are not missing any information, initials, dates or signatures.
- Your agent makes several copies of all the signed listing documents - for you, her own file, her office manager, and her broker.
- Your agent makes copies of additional documentation you provided including your plat, floorplan, most recent loan statements, etc.
- Your agent uploads the photos from her camera to her computer so they can be included in the MLS listing
- Your agent enters all relevant data and photos into the MLS.
- Your agent sends copies of MLS printouts to you and makes copies for herself, her branch manager and her broker.
- Your agent sends electronic copies of the MLS printout to top buyers' agents in the area near your home.
- Your agent orders sign and lockbox installation for your home.
Scene 2... Early the next day, your agent returns to her office to begin the marketing efforts for your home.
- Your agent prepares a Buyer Profile for your home to determine the best way to target likely buyers as part of a comprehensive marketing plan designed to provide maximum exposure for the property
- Your agent creates a marketing message for your property that satisfies the wants/needs of prospective buyers

- Your agent reviews photos taken earlier to determine if they "fit" the marketing message; if not, she schedules a time for more photos.
- Your agent creates a virtual tour or real estate show of your property
- Your agent adds the virtual tour/real estate show to the MLS
- Your agent obtains a custom domain/URL for your property
- Your agent creates a custom website for your property
- Your agent designs an online flier for your property
- Your agent publishes the online flier to dozens of traditional and non-traditional real estate websites
- Your agent identifies potential blog topics that will help create SEO and links for the custom website for your property.
- Your agent schedules an agent tour, if applicable
- Your agent designs a print flier for your property and makes copies or emails them to a print house.
- Your agent posts showing information online for showing company to make appointments for prospective buyers to see your home
- Your agent posts all required and customary disclosures online for easy access by prospective buyers and their agents.
Scene 3... In the coming weeks
- Your agent reviews her checklist to confirm that no detail has been overlooked.
- Your agent phones or emails agents to thank them for showing your property and asks for feedback regarding their buyers' interest.
Your agent contacts you at least weekly with the following information: new listings and new contracts in your community; significant changes in interest rates; feedback from any showings; website traffic for your property
- Your agent writes another blog about the amenities in your neighborhood or the features in your home
- Your agent previews competing properties that come on the market.
- Your agent quickly replies to any inquiries about your home from prospective buyers.
- Your agent prepares print or online advertising and places it for the greatest possible exposure.
- Your agent mails postcards to the target market and the area surrounding your home.
- Your agent again contacts buyers agents near your home via email or phone.
- Etc., Etc., Etc.
For some home sellers, your agent will refer someone to help you clean, repair or stage your home; she may hold an open house, depending on the property location and condition; she may refer you to an agent in your destination city...
Your agent knows that "Luck is what happens when preparation meets opportunity." Her thorough and accurate preparation, presentation, and effective marketing and followup are key elements in creating this "luck" for you... and the reason you pay her all that money - but not UNLESS and UNTIL she procures a buyer whose terms are acceptable to you.
To be continued...
Behind the Scenes - When an offer is received
Earlier Episodes of Behind the Scenes:
Copyright 2009. All rights reserved.




Hi Margaret -- it's the same with the "buyers' agent" -- all we do is unlock doors! HA HA HA. Today I spent 5 hours at a home inspection, I faxed Sellers Disclosures, prepared escrow instructions, had my client review dislcosures, talked to: 3 lenders, 2 escrow officers, search properties for over 2 hours, reviewed buyers GFE, reviewed buyers closing statements, blogged . . .