Why Use a Full Time Real Estate Agent?

By
Managing Real Estate Broker with eXp Realty RB-19250

I get calls from buyers whose real estate agent told them to call me to see one of my listings.  Their agent can't make the appointment or show the property because they are at work (their real job).

If that buyer finds a property they like, their agent is not qualified to write the offer.  They did not examine the property for potential issues and needed addendums.  Many times they can't even be reached to get the offer written in a timely manner.  You can almost guarantee they do not know the market or are even proficient in contract writing.   

If they work a regular job elsewhere, they may not be available to attend the home inspection or the escrow signing.  In my experience they will not be attentive to the escrow process, will blow the time-line and will be impossible to communicate with.  Yet somehow they feel they will have earned a commission.

When working with me, buyers and sellers get an agent who does not cut corners. answers the phone, knows the market and truly cares about my clients and will always put your needs first.

Here are a few of the things I consider standard service.  Very few agents in my area are offering these services to their clients.

For my sellers:

  • Quality pictures including wide angle.
  • Your home posted in the MLS and many websites (too many to list).
  • Color flyers and brochure box in front of listing (where allowed).
  • A pledge of services.
  • A website with a domain name and sign with the web address.
  • Virtual tour.
  • Regular Sunday open houses.
  • Broker's open houses on the monthly date for the area.
  • An electronic lockbox that tracks everyone who enters the home.
  • Regular communication with sellers including comparable market reports.
  • Print ads.
  • The property promoted at regional REALTOR® meetings.
  • E-mails to top producers in the area.
  • Benefit of the market knowledge of one of the top, full time licensed brokers in the area and his support team.

For My Buyers:

  • Free buyer's representation.
  • I will schedule and accompany you when you preview homes and point out potential red flags.
  • Market analysis and public records check of any property considered for an offer.
  • Prepare all documents and explain them in detail.  You sign nothing you do not understand.
  • Negotiations by an experienced licensed broker.
  • Manage the entire escrow process.
  • Help with referrals of other professions such as inspectors, loan officers, etc.
  • Accompany you to the escrow and mortgage signing.
  • I continue to work with you after the transaction if any issues or questions pop.

Many agents have not done well in the market and have cut back on expenses.  That is the reality.  The problem is clients are buying and selling the most expensive thing own or will own.  Why should they entrust it with an agent who does not have enough money to properly market their home or have the time to properly represent them? 

I will finish this with a statement I have made many time in the past.  Real estate is a full time profession.  You cannot sell real estate part time and do it well.  Theoretically it is possible, I am just not seeing in real life.

Posted by

 

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Randy L. Prothero, REALTOR®

Principal Broker, ABR, AHWD, CRS, e-PRO, GRI, MRP, SFR

Island Style Realty Inc.

Team Leader - "The Prothero Group"

Randy Prothero is well established as an expert in working with military / VA clients and first time home buyers.  His home seller's (listing) campaign is one of the most aggressive marketing programs in the area.

Based out of Mililani, Hawaii. Randy services the island of Oahu (Honolulu County) Performs mediations and ombudsman services for the Board of Realtors.  To improve overall professionalism in his area Randy also offers classes for real estate agents. 

www.HawaiiRandy.comOahu (Honolulu County) Property Search  Hawaii Military Relocations

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Re-Blogged 3 times:

Re-Blogged By Re-Blogged At
  1. Paul Silver 08/24/2009 06:24 AM
  2. Stephanie Jacques 08/31/2009 01:23 AM
  3. kathleen bonham 11/19/2009 01:45 AM
Topic:
Home Selling
Location:
Hawaii Honolulu County
Groups:
Realtors®
Century 21 Network
ETHICS and the REALTOR
Almost Anything Goes
Hawaii Real Estate Professionals
Tags:
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Rainmaker
325,572
Esko Kiuru
Bethesda, MD

Randy,

When choosing a real estate agent is at hand, going with a full-timer is by far the safest bet. A transaction has multiple steps that need to be done right and on time, something a full-time professional can accomplish successfully. 

Aug 25, 2009 10:28 AM #87
Rainer
13,182
Alma Fernandez
DRE 01236358 Keller Williams - Northridge, CA

Thank you for your post.  I don't think it's whether an agent is a part-time or full-time that determines the type of service they provide their clients.  Some times a part-time agent because of their limited time, are more efficient because of the time constraints.  I've dealt with full time agents that are MIA most of the time.

Aug 25, 2009 07:06 PM #88
Rainmaker
651,433
Randy Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

Barbara A. - That is the advice I give everyone.

Rhode Island - You make a good point.  I still prefer the word free.  I normally do not charge any fee to my buyers.  It is cleaner and easier for folks to understand that.

William W. - Maybe I can try this from another angle.  If they were so good at being a real estate agent, why do they need another job?

Willis - Thank you.

Loreena - If the full time agent is goofing off, then they are not full time either.

Juanita - There are a lot of part time agents who do not have another job.

Eric - The secret is teaming up with someone who knows what they are doing and getting all the training you can get.

Patricia A. - I do not see part time agents making the needed investment in their business to do it at the highest level.  There may some out there; I am just not seeing any of them.

Jesse S. - I do request weekend and evening appointments.  Not because of my schedule, but because of the client's schedule.

Rob S. - You are right, a bad agent is a bad agent.

Kathleen - Maybe better for the agent and not their clients.

Aug 26, 2009 05:23 AM #89
Rainmaker
651,433
Randy Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

Rebecca S. - If you are truly investing in your business.  Like take designation classes and regular training.  If you are truly giving all of your clients top service and you are keeping up on the laws, zoning, etc. If you know your inventory well and you are networking with the other top agents in the area; then you are the extreme exception to the rule.  I have not met such an agent in my area.

Nancy M. - If they are sitting in a cubicle that does not make them a full time professional.

Carla - I work closely with the loan officers to keep everything on schedule, but I do not do mortgages and hate dealing with real estate agents who do.

Melissa - Thank you

Suma - I do not do any of those things, except my desk does get pretty messy.  I have to work on that.

Stephanie R. - If I were a client, I would hate to have an agent who is part time.  I would look for an agent who is good enough to continue full time in this tough market.  Why would I look for the agent who is not successful?

Carol P. - It drives us all crazy.  Something as simple as scheduling showings is a royal pain in the neck.

Keith E. - I take classes of some type monthly to keep up on all the changes in our business.  I do not see many part timers in any of the classes and seminars.

EmMee - I know what I provide to every listing, transaction and client and know it is impossible to do that on a part time level.

Keith K. - I am sure that a minimum and 2/3s of the agents are part time in every market.  In sokme areas that number is low.

C & J - You said you were teamed up with you wife.  Isn't that one of the recommendations I made for providing full time service?  Do you spend the same amount of money and resources on your clients as a full time professional or are you cutting corners?

Steven N. - Thank you.

Aug 26, 2009 05:51 AM #90
Rainmaker
651,433
Randy Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

Richard W. - They think money will fall from the sky.

Paul M. - When I bought my home, my real estate agent and my loan officer were both part timers.  It was a mess.  My wife and I sat at the closing table without either one of them and mistakes on every document.  When it was over I got my real estate license and swore none of my clients would ever have that happen to them.

Sally & David - I do the same thing.  I tell them that if their agent wants to get paid they should be doing all the work, not the buyers.

Donna G. - You must differentiate yourself or why would a client choose you?

Wallace G. - Many left last year at that time.  I am always worried about that agent who does one transaction every year two.  They have no clue what they are doing.

Kightyme - I have looked at video, but like stills with motion.  I find I can take higher quality and put my client's homes in the best light.  With stills I can take 100s and select the best shots.  I will always do open houses.  People need to kick the tires.  It is also a great way to interact with perspective buyers and the neighbors.  I sell a good percentage of my listings at open houses and pick up new clients.

Steve V. - Thank you.

Troy E. - How about knowing the inventory?  I show and preview 100s of homes.  Does a part time agent do that?  I can make a list of the things I do as a full time agent that I know no part time agent can or will do.

Esko - I have a list of several things when selecting an agent.  I do referrals to agents in other parts of the country and also on the neighbor islands.  Full time, what level of license do they have (I try to get licensed brokers), what professional designations do they carry (I always look for CRS). I am checking to see if they have invested in education.   Do they have a good website?  If they can't market themselves how will they market a client?  If they have a blog, I read their posts to do a silent interview.  If they look good I then pick up the phone and call them.

Alma - I agree that there are bad full time agents.  I do not agree that a part time agent can be better because they have limited time.

Aug 26, 2009 06:19 AM #91
Rainmaker
491,631
Robert L. Brown
www.mrbrownsellsgr.com - Grand Rapids, MI
Grand Rapids Real Estate Bellabay Realty, West Mic

I was part time for 7 years before going full time. Either go full time or go home. Your clients will love it.

Aug 26, 2009 01:36 PM #92
Rainer
24,930
Rebecca Sargent
Century 21 Home Realty Inc. - Kitchener, ON

Let's see. I take a new real estate related course or designation at least every two months; have extensive packages on local zoning and by-laws as part of my relocation/selling/buying/investment packages for clients that I update monthly; I view all new inventory in the price ranges of my clientele each week and have several network contacts within the city and extensive social media connections. I also run workshops on a regular basis on different aspects of real estate and write about the local community and different market issues regularly on my blogs. I'd say I'm pretty invested in this business. This has NOTHING to do with whether I am part time or not. I schedule my time wisely and work extremely efficiently and I know a few other part-timers in my area who do the same. I have never had a complaint from a client that I am not professional or knowledgeable on real estate topics.

I know MANY full time agents who haven't been to a class in years, or invested any real time or effort into upgrading themselves past the mandatory-- and many more who are too busy to visit all the new inventory and have no idea about the details of their own listings when I call for information. I also know many full time agents who have NO idea about local zoning, by-laws or Acts in place that would affect their sales (and have even heard some give inaccurate advice to clientele regarding them); and many, many more who can't be bothered to even answer back their clients in a timely manner... It's not a part-time/full-time issue-- it is a good REALTOR/bad REALTOR issue.

Some people do get into the business thinking that they can just pull in massive amounts of money as a "hobby". That's just not true. I agree 100% that you have to invested in this business. It does take significant effort and lots of hard work-- but it definitely IS possible to be a GREAT agent part-time.

Aug 26, 2009 05:21 PM #93
Rainmaker
651,433
Randy Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

Robert - I do not think it is fair to the clients.

Rebecca - I think your last statement was the most accurate thing you said.  It is possible, but in the real world it almost never happens.  The full time agents you described are not full time professionals. 

I completely diagree. I honestly do not believe you can give anything close to professional service and expertise without putting in the hours.  I do not know any part-time agents who do the things you put on your list.  Not one. 

Aug 27, 2009 04:35 AM #94
Rainmaker
651,433
Randy Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

Debbie - There are bad in all walks of life.  The question I raised was in regards to full time vs. part time.  In my practice, I do not see any part time agents who are supplying a professional level of service. I do hear part time agents defending what they do, but not any who are providing the same level of service possible by a full time professional.

Aug 27, 2009 07:27 AM #95
Rainmaker
148,126
Roy & Gail Barnhart & McKay
Barnhart & McKay Realty Advisors - Hudson, FL
Barnhart & McKay Home Selling Team

You get what you pay for! Let the Buyer/Seller beware.

Everone in Florida is a Realtor:)

Aug 27, 2009 08:17 AM #96
Rainmaker
651,433
Randy Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

Roy - I hope they are not all also loan officers.

Aug 27, 2009 08:19 AM #97
Rainmaker
148,126
Roy & Gail Barnhart & McKay
Barnhart & McKay Realty Advisors - Hudson, FL
Barnhart & McKay Home Selling Team

Just about:)

Aug 28, 2009 05:18 AM #98
Rainer
22,590
Mario Zavala
Century 21 Allstars - Downey, CA

Great post, Speaking from my personel experience I too was a part time agent and at the same time a part time Store Manager (Home Depot, Michaels & dollar Tree Stores). Personally speaking I couldn't balance trying to provide great service for my clients and running a Retail Store. Four years ago I quit my retail job which included a great salary and benefits. Trying to do both was unfair for my clients as much as for my employees and the retail company I worked for. Real Estate is a full time job which is difficult to do on a part time status(I am sure there are a few exceptions for those analyticals). None the less whether you are FT or PT you need to WORK hard and become efficient with your time....  

Mario Zavala

Century 21 United Realty

Aug 29, 2009 02:44 PM #99
Rainmaker
1,032,409
Sharon Parisi
United Real Estate Dallas - Dallas, TX
Dallas Homes

Real estate is more than a full time job!  As professionals, we need to work as hard and as long as necessary to get the job done right.

Aug 30, 2009 02:27 PM #100
Rainer
47,784
Kathleen Chase
RE/Max Professional Associates - Killingly, CT
Realtor

I know I for one could never be as timely if another job stood in the way of my response time!

Full time all the way!

Aug 31, 2009 05:13 AM #101
Rainmaker
651,433
Randy Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

Roy - How did I guess?

Mario - They may be some exceptions, but they are exceptions for sure.

Sharon P. - You are so right.  It is more than 40 hours a week.

Kathleen - That is how I see it.

Sep 01, 2009 05:04 AM #102
Rainer
437,789
Terry Chenier
Homelife Glenayre Realty - Mission, BC

Randy,

I also offer my buyers and sellers a "Communication and a Performance" guarantee.

Sep 01, 2009 11:00 AM #103
Rainmaker
651,433
Randy Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

Terry - That is a sign of being a professional.

Sep 01, 2009 07:08 PM #104
Rainer
3,828
obed montez
Salinas, CA

I agree with Randy and have this to say. A part time agent really have two part time jobs. The reason I say this is that at his /her other job they are answering or discusing real state buisness which to me is a dis-service to their employer and fellow worker.  The real issue I believe is not the hours but the readiness to work (95% of the time) on the employers (clients) schedules and not the other way around. As for Rebecca saying  that she has control of scheduleing her school hours make the differance than if you have a structure time your employer dictates.  Another thing is an employer (client) Should know up front if he/she wants to hire a part time or full time agent since the cost (listing) will be the same. 

Sep 05, 2009 04:07 AM #105
Rainmaker
651,433
Randy Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

Obed - You make a great point.  I wonder how many part time agents are disclosing that to their clients.  That is a material fact in their transaction.

Sep 07, 2009 06:17 AM #106
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Rainmaker
651,433

Randy Prothero

Hawaii REALTOR, (808) 384-5645
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