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You want to impress me as a company? This company did it and I thank them for it!

By
Real Estate Agent with eXp Realty LLC 200311024

 

Last Monday, on our way back from Utah, my Jeep decided to break down. It was not an expensive breakdown oreven a hard one to fix, but it still required a part that took meal most 4 hours to get. (It took less than a minute to replace, once I had the part, but 4 hours to find.)

This is where LearnKey in Salt Lake City, Utah, stepped up to the plate and impressed me and my family. You see at 7am when my car broke down and we came off the freeway, we ended up in their parking lot stuck far away from home and not a store would be open for a couple hours.

LearnKey


As the employees arrived, each came and asked if everything was alright, made sure our kids knew where their bathrooms were and even gave our new pet pig some water. It was along 4 hours trying to find the part, but once we did, one of their great employees,without asking for anything in return, drove me to the auto parts store for the part.

Basically, they made it so Ididn’t have to walk 1 hour in each direction to the parts store, just to get back on the road to home. So, I would like to thank LearnKey in Utah.If you are ever in need of educational videos, I suggest you give them a call, I know I will. A company that is willing to help someone when they aren’t spending money with them is the kind of people I want to work with. It says alot about them.

Comments(16)

Katerina Gasset
The Gasset Group & Get It Done For Me Virtual Services - Provo, UT
Amplify Your Real Estate & Life Dreams!

OK there Todd! I still need to have your itinerary for this coming up weekend!

Aug 24, 2009 11:36 AM
Lisa Wetzel
RE/MAX Realty Affiliates - Carson City, NV
CDPE, SFR carsonvalleyland.com

Nice to see good o;;d fashio ervice!  Nice Job!

Aug 24, 2009 11:40 AM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

Todd, glad this day out OKAY for you and the family.  I would just like to reiterate what you said in the post, because I couldn't agree more..."A company that is willing to help someone when they aren’t spending money with them is the kind of people I want to work with. It says a lot about them".

Aug 24, 2009 11:58 AM
Bob Stewart
ActiveRain - Seattle, WA
ActiveRain Ambassador

It NEVER fails. If I need something to make me feel warm and fuzzy, all I need to do is pull up a few ActiveRain blogs and it isn't long before I run across a story that gives me goosebumps! Love it! Well done folks at LearnKey!

Aug 24, 2009 12:21 PM
William J. Archambault, Jr.
The Real Estate Investment Institute - Houston, TX

Todd,

Good people surround us and generally show themselves when we need them, if we've even slightly approachable.

Sorry to hear about the trouble, but it was a great lesson in humanity for the kids.

Bill

Aug 24, 2009 12:23 PM
Sharon Richards
Kirsten Realty Tampa Florida - Tampa, FL

Todd - Great story and thanks for posting for you always meet the best professionals by referral.

Aug 24, 2009 12:57 PM
Judy Jennings
Top Agent Plus - Middleboro, MA
Tap into Judy's real estate expertise & resources.

Todd - What a weekend! First Athena escapes and then your jeep breaks down. I always believe that things happen for a reason no matter how much of an inconvenience it might seem to be at the time. Glad it all worked out and kudos to LearnKey for being such good Samaritans.

Aug 24, 2009 01:05 PM
Shirley Parks
Sands Realty 210-414-0966 - San Antonio, TX
Broker, 210-414-0966, San Antonio TX Real Estate

Oh yeaahhh, It was a pet pig; not a new dog.  Hope the family is enjoying the new pig.  It's awesome that LearnKey did this for you.  If you are ever in Texas, you will get the same hospitality. :o)

Aug 24, 2009 01:24 PM
Angelia Garcia
Pure Realtors - Dallas, TX

Pet pig?  where's the dog?

So great to hear this story.  Wish there were more companies and employees like them.

I have three kittens to give if you want to drive to Texas.

Aug 24, 2009 01:40 PM
Larry Bettag
Cherry Creek Mortgage Illinois Residential Mortgage License LMB #0005759 Cherry Creek Mortgage NMLS #: 3001 - Saint Charles, IL
Vice-President of National Production

Thanks for the inspiration for my next post.  My Jeep broke down last Thursday.  I'll fill you in on my next post.  Thanks Todd.  Good to have great people there.

Aug 24, 2009 03:35 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Todd,

At least something good came from your troubles.  It's always great to hear there are people who help just because.

Aug 24, 2009 04:21 PM
Jim Hale
ACTIONAGENTS.NET - Eugene, OR
Eugene Oregon's Best Home Search Website

Well, it takes great people to give that great self-less service.  But it takes a great person to stop and say thanks.

 

I'm sure those people in Utah could tell you a little Bible story about how Jesus healed ten lepers, but only one came back to thank him.  Christ's response:  "Were there not ten healed...?"

Thanks for doing the post.  Now we all know both aspects of your story.

 

Thankfulness is a commandment.

Aug 24, 2009 07:18 PM
Kenneth Bargers
Prudential Woodmont Realty - Nashville, TN

Todd - It is a nice change to read a positive testimonial about various service industries instead of pointing out the negative.  I am glad it worked out for you and your family.

Aug 25, 2009 01:14 AM
John Walters
Frank Rubi Real Estate - Slidell, LA
Licensed in Louisiana

Been to Utah once in my life.  I always thought the folks were very freindly, now I know why.

Aug 25, 2009 06:14 AM
Todd Clark - Retired
eXp Realty LLC - Tigard, OR
Principle Broker Oregon

The people there were very friendly and not once did I not feel unwelcome. I actually was talking to my wife about how it wouldn't be a bad place to live and then we found out we were there on a very unusually cool week. Decided way to hot of a place for us! We like our four seasons here, Cold rain followed by warmer rain followed warm rain followed by cooler rain mixed with fallen leaves (LOL)

Aug 27, 2009 09:21 PM
Robert L. Brown
www.mrbrownsellsgr.com - Grand Rapids, MI
Grand Rapids Real Estate Bellabay Realty, West Mic

You were in the right place and at the right time. I've never been out "west" but it's good to know there are still people left who are willing to help in time of need.

Aug 28, 2009 06:41 AM