Special offer

Getting Clarity in the World of Ethics - Why Ethics will keep you out of jail.

By
Mortgage and Lending with Cherry Creek Mortgage Illinois Residential Mortgage License LMB #0005759 Cherry Creek Mortgage NMLS #: 3001 NMLS ID# 158606

I hReal Estate and Ethicsave no problems with walking in the gray area of ethics.  It's really a part of our job.  Sure we live and are trained to do the right thing all of the time.  Frankly, our clients demand it from us.  Questions need to be asked when the grey of the night comes into our daily practice. 

When I first got in the business I had a decent experience in ethics.  I was only about 3 months into lending.  I needed a signature.  Pre-fax machine....my old boss told me that I should copy a signature from the file in order to put it on a form that the borrowers verbally agreed to so long as the borrowers agreed to it.  Since they didn't have the time to come in, I told them that I could just copy their current signature onto the new form if that would alleviate their concerns.  He got on the call to verify that the borrowers agreed to do certain things before ordering me to photocopy this signature and paste...BECAUSE WE WERE ONLY FOLLOWING THE CLIENT's desires.  Needless to say, I was less than 3 months into the business and didn't know any difference.  There was no intent.  We had the verbal verification from the client and was just following his orders.  The problem is that even without and intent to deceive, it was wrong.  Horribly wrong.  This was all pre -  'CONTINUING ED."

Gray is OK.  I don't mind OK, but since being exposed to committing loan fraud, I never act without clarity.  WHEN IN DOUBT, SEEK ADVICE.....SEEK ADVICE WHEN YOU'RE NOT SURE....The resources today are so much better than what I had back then.  There's:

  1. A real decent manager or broker leader;
  2. Real Estate Attorney's;
  3. The office of Banks and Real Estate or whatever state governing entity exists that oversees realtors, real estate, mortgages and mortgage bankers, etc.;
  4. How about a novel idea that wasn't around in 1994 when I was graduating law school....THE INTERNET.  The resources are awesome on the net even in the area of real estate ethics.

As a result of my past experiences, to this day, if I'm not sure, then I ask the question.  Cash Grabbers sacrificing ethics can end their careerIf no clarity comes results, then I ask and ask and ask again.  I ask until I'm sure....You can't forfeit your career on one closing.  You can't forfeit your career for one commission.  I tell people who push the gray, "I like you, but I don't want to be you're roomate, er., cellmate.  I don't like you that much.   

In my interviews with many loan officers I find that as a way of life they openly admit that ethical shortcuts are presented to them every day.  Some decisions are clear, but some aren't.  I feel that governmental agencies need to prosecute people who take shortcuts or dive for the cash."do these sort of things as well as teach these sort of things.  To this day Im amazed that this industry is so loosely run that people openly admit to others that it is routine in their business. 

Remember....I like you but I don't want to be your roommate.  Without clarity, you really can't proceed.

Posted by

If you choose, you can find me here:

          Follow The Twittering Tweets on Twitter        Follow Bettag's Blabs on Facebook        Google Me If You'd Like        Follow Me On Linked In

 

Cherry Creek Mortgage Company       Path 2 Buy Certified Coach Follow me on Pinterest                 

                      NMLS ID#158606          Equal Housing Logo     An Illinois Residential Mortgage Licensee

 

Comments(16)

Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

I believe that if you are going to try an ethical shortcut, make sure the client is aware of what's being done, and at the very least get an email transmission from them authorizing the 'short cut'. It's hard to argue against a paper trail, even with the amount of usage we get from the Internet.

Aug 28, 2009 06:09 AM
Shirley Parks
Sands Realty 210-414-0966 - San Antonio, TX
Broker, 210-414-0966, San Antonio TX Real Estate

We should all live our lives so as to avoid going to jail! LOL...

Aug 28, 2009 09:18 AM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro

Larry--What is routine in some others businesses doesn't mean that I am going to do it in mine. I stay out of gray areas...just the way I live my life. Too many think gray is acceptable.

Aug 28, 2009 12:37 PM
Sandy Shores FL Realtor®, Melbourne Real Estate
M & M Realty of Brevard Inc. - Melbourne, FL
Brevard County Real Estate, Florida's Space Coast

Hi Larry, There are so many unethical practices going on everyday. You have to know that you are doing the right thing and are doing the right thing for your clients. We can't police the world, but you can go home each night, look in the mirror and be comfortable with who you are.

Aug 29, 2009 06:53 AM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

Hi Larry, copying a signature is not right....a short cut but not right.

If I  think something is not right, I just won't participate. Turned down many opportunities to work with short sale asset managers who want to submit straw offers to get the ball rolling...it just doesn't feel right to me.

Aug 30, 2009 11:30 PM
Darrel Cunningham
Express Mortgage - Tulsa, OK

Larry, Ethics, along with integrity are principles required for long term success in any life venture.  I personally took a loss on a loan this month in order to honor the interest rate I had committed to my client.   Yes, it was painful.  Yes, I thought about changing the terms (just briefly btw).  But, in recent years I have ingrained those 2 words into my mind that my decisions are weighed around those elements.

Sharon Lee, in her blog today, presented a perspective on integrity that many people do not recognize.  I thought it was interesting we got a blog on ethics and on integrity on the same day.

Aug 31, 2009 05:09 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I think ethics are important.  What we have is a growing body or rules and regulations that is impossible for people to really understand or comply with.  How many buyers really read all the disclosures we hit them with?

There is a saying, "Become a Small Business Man - Become a criminal."  We are buried in rules and disclosure.  I am not talking just real estate here.  Our culture has become risk adverse due to government and the looming threat of law suits.  People are scared to innovate or take risk for fear someone will dig around and accuse them of some ambiguous wrong.

There will laws be bad people (and none of us are perfect), and there is always a need for laws, rules, and guidelines.  But what we are lacking is children taught the importance of the Golden Rule and Civic Virtue.  We are a culture that is throwing aside it's culture heritage and moral standards; the results are apparent in many areas of our culture; including business and finance.

Aug 31, 2009 05:29 AM
Larry Bettag
Cherry Creek Mortgage Illinois Residential Mortgage License LMB #0005759 Cherry Creek Mortgage NMLS #: 3001 - Saint Charles, IL
Vice-President of National Production

These are great responses.

Missy....it didn't seem right to me either.  However, the manager said get him on the phone and tell him he could either come down to the office or, if he authorized it, he could have me copy his signature.  In fairness, I asked the guy and he said that.  However, in reality....I didn't know my head from my butt....but it didn't seem right.  I realized very soon that there was so much to learn, but that my ethics would come from someone else.

Aug 31, 2009 05:52 AM
Jirius Isaac
Isaac Real Estate &TriStar Mortgage - Kenmore, WA
Real Estate & loans in Kenmore, WA

As others have said, we have this opportunity all the time to do things to make our life easier, that are not quite legal. The time you will save is not worth it.  Do it right and you will sleep at night.

I once had a listing agent that I was doing a deal with sign the purchase and sale for the seller.  We had many other problems with this deal and it took 8 months to close.  The worst of it is, the seller did not know the agent had signed the deal and what he had agreed to and he was a retired attorney! Needless to say, I will not be working with that agent again.

Aug 31, 2009 10:12 AM
Inez Meehan
Keller Williams - Torrance, CA

Larry. It seems everyone has a different take on ethics.  I personally was thought to respect and do the right things.  I am brutal honest with my clients and everyone. I once saw an agent in my office cut and paste clients signature. Needless to say, he is no longer at the office.  :)

Aug 31, 2009 12:51 PM
Ginger Moore
Wilkinson & Associates Realty - Gastonia, NC

Hi Larry, great blog!  thanks for sharing all this info! congrats on feature post!

Aug 31, 2009 01:08 PM
Larry Bettag
Cherry Creek Mortgage Illinois Residential Mortgage License LMB #0005759 Cherry Creek Mortgage NMLS #: 3001 - Saint Charles, IL
Vice-President of National Production

Inez.....as well it should be.

 

Thanks Ginger....I appreciate it. I'd be happy to have a feature on this.

Aug 31, 2009 01:46 PM
John J. Woods
Big Dog Press, LLC - Winder, GA
Going where no man has gone before - wouldn't you?

Finding that clarity (truth) is getting harder to do these days, even with all the resources we have.  The internet has lots of great information (maybe all of it?), but it also is rife with misinformation, speaking from my own experience with researching sources for things I already knew to be true.  Just make sure that you always listen to that inner voice when it says things like, "This is too good to be true."

Aug 31, 2009 03:16 PM
Mark Velasco
West Shores Realty - Whittier, CA
Top Producing Broker Associate

Very true Larry. One commission is NEVER worth my licence. Agents: err on the side of caution.

Aug 31, 2009 05:53 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

I vaguely remember 1994 as the year I graduated law school.  I had email through CompuServe.  My email was a random set of letters and numbers I had to look up.  The internet?  Wasn't Lexis/Nexis on a computer?

Sorry (sort of), way off tangent.  I agree ethics are important, and it's sounds like you've gotten much more clarity in the last 15 years.

 

Aug 31, 2009 06:36 PM
Kerry Jenkins
Prime Properties - Crestline, CA

I prefer my home to a jail cell and prefer not to work in fast food ever again too!

Sep 02, 2009 08:29 AM