As the month of August ends I regroup and think of what could I have done to improve my business and the communication with my clients? It then dawned on me that this was an unusual month. I was working with three buyers and no matter how much I encouraged them to work with agents that I knew was competent and proficient at their job, the buyers went with a family friend. I knew this was going to be trouble, not only was this dealing with family in the 2 out of 3 cases, all three of them worked full time jobs!
In this day and age, the business is far too complicated and forever changing that to do this job part time is an injustice for not only the buyer but everyone working with them. I can handle new agents who are putting 120% effort toward learning and executing but not part time agents or professionals who want the mad money of real estate and the stability of their jobs.
All three transactions were a mess, unorganized and because none of them had experience with FHA & VA loans did not know what to do. They took the most of my time, I remember conversations with a Realtor that lasted 1.5 hours trying to go over inspection items because she didn't know what would and would not be a problem with the FHA appraiser....even after I sent her the link. Not to mention, I got that 7-9pm call from one of them every night to go over the file because they were at work all day.
2 out of the 3 buyers were extremely dissatisfied; with one buyer it cost them an additional $300 for a survey that was not needed because agent didn't pay attention to the title commitment. 2 out of the 3 buyers have already sent me an e-mail on how they would never do this again, with family or a part time agent and why. I'm going to frame it and next time a buyer says "I want to use a friend of the family's that is also a part time agent" I'm going to have them call these very disappointed buyers or read the letters.
I read a great saying today that says "IF YOU DON'T RISK ANYTHING, YOU RISK EVEN MORE!" Erica Jong. It is so relevant here!
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