Hey Maggie, I was compelled to read your post and most of the others as well. Found it fun, informative and quite the open learning forum... http://activerain.com/blogsview/1216113/thank-you-two-timing-buyer-.
Our broker has always encouraged us to make sure to 'get the signature' even if it's a one time showing. One recent situation I had was when a realtor called and asked me if I was working with a client who was standing in her open house, she said my client couldn't remember if she had signed a buyers/agent agreement form or not. She was planning on helping her and showing her other homes. Caught off guard, I said yes she was and then the agent asked me to fax 'the proof' to her. I asked to speak to the client. Usually clam; I was a bit shaken as over the past 4 mouths we had been working on getting there credit repaired so we could get them pre-approved. So now, every Tues and Wed we spend looking at foreclosures, short sales (probably over 50 homes) due to their affordability. We wrote offers, but not the highest and best. I know the client was getting nervous, time was running out, and they wanted to get out of their rental situation. BUT, I knew I was giving them above and beyond darn good service and continued educating them with the state of the market, why homes were said to be sold when still on the market, and the homes they drove by didn't meet the need they had. When I spoke to her on the phone I matter of fact, holding back my anger (which has not surfaced for a long time) stated, if you are not happy with my service it was not a problem, please find someone who would be able top give you the results you desire...I'm not into playing these kind of games...(I was mad and disappointed). I went into my family room and my families eyes were all staring at me almost in disbelief as they heard my interaction and the beast that came out of this mild mannered, yes maam, Minnesota nice realtor. I couldn't believe it, I felt like I was stabbed in the back and the heart! Fine, let it go....no more than 5 minutes passed when 'my client' called me, "Rox, don't send her anything! I don't want to work with her, and I just want to work with you." I said, "Ok, I'll set up showing for Tuesday and pick you both up at 2". End of conversation.
Next time the three of us went out again, I was professional and kind, laying it behind me. She was quiet and I wasn't moved. We had days again of writing PA, homes been already sold, only back up offers would be received. We finally agreed to expand our location. Homes started looking cleaner and a ray of hope came through. Cut to the chase... We now have an accepted offer on a home, not a foreclosure or short sale, nicer than any home we had looked at. Meets all their needs, move in ready and just in time so they don't have to sign a renter's commitment. They love me and I have the signed buyer's agreement from the first time I meet with them over four months ago.
The call came yesterday, "Now Rox, this doesn't mean we're done seeing you does it? I mean we can still get together and you can come visit with us right? :) (Thank you Lord! )
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