I admit I have been quite an AR mooch lately. Asking more than sharing. But here I go again. I need to do some research about web lead management systems -- mostly from a brokers perspective, but independent agents can feel free to chime in as well about what has worked for them.
We are getting ready to make changes on our website. With that we are anticipating more web leads. Which means our now, almost non existent web leads, will now need to have a sucessful system for managing them.
I am curious what brokers and agents are getting for conversion rates on web leads. If you are in the 10 -20% range, what have you been doing to convert these leads? Also, what is the market like in the area you live? What are the demgraphics of those you serve?
We are contemplating implementing an E-team approach where there would be competition for the leads. There would be a limited number of agents on this team. If you are not closing 'em or following up, your off at the 6 month evaluation mark. Another option was to hire an in-house scrubber and hand off the qualified lead for a higher referral fee.
I am over simplifying the policies that we are trying to come up with - so don't respond by hammering our ideas - because I am not being clear. I am just giving thoughts about where we are going potentially. What I want to know is -- WHAT IS WORKING FOR YOU? How are you converting leads and what are your agents responding to positively?
This has been reposted from yesterday in the hopes that the morning crowd can help. :)
Since no one responded to my blog -- I thought I would answer myself. :)
I found something called Team Double Click and Virtual Assistants. Has anyone used them and what is the value?