J.D. Power & Associates created a study last year to measure customer satisfaction of home buyers and sellers. For the 2nd year in a row, Keller Williams Realty ranked #1 amongst home buyers in overall satisfaction.
CONGRATULATIONS KELLER WILLIAMS ASSOCIATES!!
The overall satisfaction is determined by three factors: the individual agent, the office, and the additional services. Additional services provided by the agent includes recommendations of home inspectors, appraisers, and home warranties; buyers ranked the importance of this service 12% higher than last year.
The picture below was taken during the official announcement made by KW CEO Mark Willis during Mega Agent Camp in Austin, TX.
(Highest Overall Satisfaction For Home Buyers Among National Full Service
Real Estate Firms, Two Years in a Row)
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