Special offer

"We think we'd like to try to sell our home by ourselves," and other objections...

By
Real Estate Agent with Keller Williams Western Realty

When it comes to listing someone's property, we encounter a lot of objections as to why the seller feels it's not in their best interest to do so.  One of the most common objections I hear, especially in our buyer's market, is the owner wanting to FSBO their property.  Here's a sample script that I've used and have had success with:

   I can appreciate the idea of selling a home by owner.  Your biggest objection is probably paying the commission.  I like to save money too, so let me impress on you some facts from the National Association of Realtors. Just a little background on the NAR first. They poll hundreds of thousands of people every year and are known for having very accurate and non-biased polls. They found that 84% of all FSBO's eventually list with a Realtor. That's a success rate of a mere 16%. Also, on average, FSBO's get between 8 and 12% less than they would if they listed with a realtor, so even though we charge a 6% commission, according to these stats you would still earn more from your sale by around 4%. And, I'm not trying to scare you, but it is a fact that 80% of all real estate related court battles include a FSBO party. So, even if you are part of the rare 16% who successfully sell your home by yourself, you will likely make less money and have a dramatically higher chance of being involved in a law suit. If you do decide to sell on your own, it would be wise to obtain errors and omissions insurance and better yet if you were to hire a real estate attorney to handle the paperwork for you. I also want you to consider the fact that most buyers work with an agent, and buyer's agents aren't going to work for free. So unless you're willing to pay a selling commission to a buyer ‘s agent, you're basically excluding 85% of your buyers. So, for all the risks and stats do you still think it's worth it to sell on your own?

Pricing property properly, is also often an issue of contention. Sellers often want to list their home above fair market value.  It's easy enough to agree to their price with the understanding that if there isn't any action within the first few weeks, a price reduction will be introduced, but then you lose a lot of the activity that is prevelent within the first couple weeks after a home hits the market.  I like to say something along the following:

   By listing at the price you suggest, we are not listing merely at a higher price, but at an overpriced priced. Believe me, I want to sell your home for as much as possible, but to do that, we must price it accurately. Buyers are going to be comparing your home constantly to others they've seen. We can't fool them. If we overprice your home they are going to use it as justification for putting in an offer on your neighbor's home. When we first list a property is when we see the most activity and then it will drop off and plateau after a couple weeks. When there is a high level of activity we are more likely to recieve an offer. We want to capitalize on the first couple weeks of activity by pricing it right and sticking firm to our price. Also, this can cause multiple offers, and create a bidding-war environment. I'm not guaranteeing that this will happen, but your chances of having it so are much more likely with an aggressively priced property.

It's empowering to be prepared with with scripts like these. Once you internalize them it keeps you from floundering for answers when faced with tough questions and observations.   Any more ideas?

 

 

 

Rey Gallegos
Supreme Lending (NMLS ID #2129) - Las Vegas, NV
FHA, VA, Home Loans Las Vegas, NV
Did you hear about the study conducted in VA about FSBO vs. Agent Transactions?  It was only one study but the results were comparable as far as net gain to the seller.  The things that it didn't state were the number of homeowners sued for not properly disclosing everything.  I would be interested to see what that adjusted number looked like.  The only reason I mention the study is so that you can have a rebuttel if a potential seller brings it up.
Jun 13, 2007 07:20 AM
MAUREEN STACCATO
Springfield, MA
It's amazing how FSBOs think we just put the house on MLS, stick a sign in the ground and call them when we have an offer. Like I always say, "It's not just getting the accepted offer, it's keeping the deal from falling apart with inspections when you realize just how much you need a professional Realtor."
Jun 13, 2007 07:51 AM
Rey Gallegos
Supreme Lending (NMLS ID #2129) - Las Vegas, NV
FHA, VA, Home Loans Las Vegas, NV

As a Loan Officer, I hear people say that they are going to go the FSBO route and my standard response to them is "YOU GET WHAT YOU PAY FOR!"  Then I also have them sign a "Hold Harmless" agreement because they start asking me questions about the procedure. 

Do the right thing, Rey "Steak Dinner" Gallegos

Jun 13, 2007 08:02 AM
Kakra Goodloe
k&p Processing Services - Memphis, TN
That's very interesting.  I always thought it would be better to do a FSBO, versus using a Realtor.  But that's helpful info.  Thanks!
Jun 13, 2007 08:04 AM
Rory Wilfong
GetMyHomesValue.com - Lancaster, PA
Sales Coach and Trainer

99% of all situations will make more money listing and selling with an agent then on their own. I love your script but a suggestion would be not to ASSUME they are doing it to save commissions....find out why they are doing it before you put commission in their mind.

Best of success!

Jun 14, 2007 01:40 PM
Kimberly Grant
Exit Leon Crawford Realty - Huntsville, AL
Real Estate Agent - Huntsville Alabama
Good info!  I would have figured the FSBOs that list with Realtors would be even higher than 84%.  I think its all about anticipating objections and knowing how to overcome them.  Good techniques to know as a Realtor.
Jun 15, 2007 01:17 AM
Mark Cole
Realty World Executive Group - Orange Park, FL
CRS

All very good points.  The successful FSBO seller numbers should become even more lean this year as the average FSBO seems to be even more guilty of overpricing.  I have sevaral agents just concentrating on FSBO's and stressing the numbers above. 

As to the overpriced listings it still has been difficult in some cases to get the seller to see reality.  Then of course once they do reduce their price the house is already on market several weeks and of course the showings have slowed. 

Anna, do you mind if I borrow your post for my next agent meeting?  It is nice to have other people saying what I have been preaching. 

Jun 16, 2007 05:28 AM
Joe Long
Waterstone Mortgage - Madison, WI
Purchase Perfect

This is a great post.  Thanks!  I am going to implement some of these objections in my FSBO marketing.  I knew the stats but you have presented them very accessibly!

Jun 16, 2007 06:09 AM
Tina Smith
Metro Brokers/GMAC Real Estate - Lawrenceville, GA
I love it.  I have these facts in my arsenal but I have never put it togethers like this.  Thanks!
Jun 16, 2007 06:28 AM
Tina Furtado
Moving to Marana - Tierra Antigua Realty - Marana, AZ
Realtor Tucson, AZ
Great post Anna! I especially like that you include the buyer's agent commission into your argument. I usually get blank stares on that one.  I also include a mention of qualified buyers vs curious neighbors/passersby coming through their homes.
Jun 16, 2007 06:41 AM