See my original post here: Trulia
Trulia Update
Well it's been about 6 months with Trulia Pro and so far I have had to hassle with them 3 times about their auto program stealing my photos and listings and sending folks to my Brokers site instead of mine. This was the problem I would be assured would not happen after I signed. Seems they can not keep my websites linked. So every time I place a new listing I have to contact them (which seems to take a week because I have to go through the whole email process and explain to yet another person the problem) to get it changed back. This summer I had to have open heart surgery so I did not even check the site for maybe 3 months., and guess what? Half of my listings again are linked back to the other site and not my own. I have five other listings I want to add but why should I when I have to take the time to check them every week to see if the links are right?
The sad thing is when the site is set up properly I do get a little extra traffic from it. Compared to last year I had received 17 more click troughs' in this month from last year when I use the free service. Now my question is how many of those would I have if that traffic was not sent to my competition? And since I still have to email every month to change the listings is it worth my time for those few other click throughs'? How many clients am I sending to my competitor?
Since I can not seem to get this resolved through Trulia I thought maybe if I post here something will get done. It is ashamed that something with such potential can not accommodate the little guy who has to pay out of pocket for their services. You guys need a better way to communicate and a way to fix my listings once and for all. You have 5 more months to win back my business...So what do you say Trulia?
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