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Dear Mr. Seller, I TRIED to Help You, but ...

Reblogger
Home Stager with FEATURE THIS... Real Estate Staging & Interior Decor

This is a re-blogged post from a fellow stager Maureen Bray, and it's such a sad, yet typical story in our line of business...

Dear Mr. Seller,

You contacted my company 3 months ago and requested a staging proposal for your home.  It's in a premier Portland neighborhood and you said you knew it needed some help before listing. You'd already bought another home and were packing up your things to move out in a few days.

When I arrived to view your home, it was surprising to see a huge pool table in your dining room!  We laughed together about that and also the long heavy dark velvet drapes!  Your home needed major cleaning and packing up of many small items.  I knew we could help you!

We'd be able to work with most of your furniture that you'd be leaving behind, and we'd provide the necessary missing pieces as well as accessories, art, trees & plants, etc. as needed.  We discussed that if we were going to work together, I'd give you a detailed list that would include which furniture pieces to leave behind as well as some easy cosmetic improvements that you could do yourself

You told me that your listing agent did not believe in home staging.  I was surprised to hear this, because I thought that your home was one of the better candidates for staging that I've seen this year, but I kept my opinion to myself.  I told you that our company keeps track of our staging statistics, and we're proud of them.  I knew we could help you!

Later that day I emailed you a very cost-effective proposal that included staging your home using your items and providing quality furniture & accessories from our inventory.  We'd stage your home to make it appealing to your target buyer.  Our proposal also included quality digital photos for the online listing ... critical in today's challenging market.  I knew we could help you!

Later, I was disappointed that you decided not to stage your home.  Looking at the online listing, it was a shock to see the photos of your home!  They are dark, out of focus, crooked, and don't show the best features of your home.  I won't show them here because that would not be discreet, but I noticed the heavy velvet drapes are still there, and your furniture is not in the right position to showcase the space.  The photos are about the worst I've seen.   I knew we could have helped you!

After 6 weeks on the market I noticed that you took a $30,000 price reduction!  After another 4 weeks, I saw that your price had now dropped $50,000!   Hmmm ... your agent discouraged you from staging (even though you would have paid for it) but has no problem recommending that you drop your price by $50K?

Wow! Staging your home with a professional staging company would have cost a tiny fraction of your first price reduction -- but you decided to drop your price by $50,000 instead.   How does that make sense from a financial viewpoint?

The sad thing is, today I drove by your home again on my way to staging one of your neighbor's homes, and saw the new addition now hanging from your "For Sale" sign ...

portland home stagers

Mr. Seller ~ We really did try to help you!  I wish we could have.

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For help making sure your home shines for potential buyers, contact Room Solutions Staging in Portland OR to learn more about our home staging services.  We work with Homeowners, Banks, Realtors, and Investors to prepare homes to SELL.  Give us a call at 503-246-1800 for more information.  Room Solutions ~ Staging that Sells Portland Homes.

Room Solutions Staging in Portland       Staging that sells Portland homes!

Comments (3)

Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging Consultations that Sell Portland Homes"

Michelle ~ Thanks for the re-blog.  Thank goodness we have lots of smart clients who understand the value of home staging!

Sep 15, 2009 01:21 PM
Laurie Calhoun
Gloria Home Staging, Inc. - Winter Springs, FL
Seminole County FL Home Stager

That is so crazy! An agent discourages his client from staging, though the client would have paid for it himself. What could possibly prompt such behavior? Why do people prefer price reductions? I'm so sorry they made that choice!

Sep 15, 2009 02:27 PM
Michelle Molinari
FEATURE THIS... Real Estate Staging & Interior Decor - Lafayette, LA
Feature This Real, Estate Staging & Curb Appeal Concepts

You are welcome, Maureen! It is a really great blog.

Laurie - It has happened to me! Seller calls, and tells me they are calling against their agent's advice.

Talk about crazy. I have a lot of things I'd like to say to that agent, like, read your the Real Estate Lawsin th U.S. and in Canadaand that one part about your fiduciary responsibilty:

 

Reasonable Care:

This duty is one to be very careful of. The words "reasonable care" are only finally fully defined in many cases by a judge or jury when it's too late to change your actions. You, as a licensed real estate professional, are expected to have a certain level of knowledge and be able to advise and guide your client through the process without harm.

 

Duty of Good Faith- includes total truthfulness, absolute integrity and total fidelity to the principal's interest.

 

or, in other words:

A seller's agent MUST do everything possible to gain an advantage for the Seller.

Telling ANY real estate client  ("Principle") who is selling that they don't need to consult a stager is just plain, straight up defiance of one's fiduciary responsibility in TODAY's Market, and indicative of either extreme stupdity,  extreme client neglect, or extreme  financial cruelty, depending on how much equity the agent tosses in the pooper at the end of all the price reductions.

~Michelle

Sep 16, 2009 09:10 AM