Citi-Mortgage Continues to Hurt the Home Owner and Practice Bad Business Ethics ~ Can You Help!The Banks are not getting better.

They are getting worse, more aggressive and hopelessly STUPID or at least from a business point of view.

I wrote a post some time ago. It contines to get comments to this day. Here is the latest comment from a homeowner who has been fighting to keep her home. I am bringing her comment forward in the hopes that someone who has foreclosure and or short sale experience can provide her with advice.

The original post was written on 2/25/08 and is still an active post:

Confounded by Banks? No Kidding! Why Would Citi Mortgage Make Such a Bad Business Decision?

Here is her comment off the original post:

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I am a Citimortgage loan holder and very desperate. We fell behind on our payments last yr due to a medical bill /loss of my job and we were getting foreclosure warnings. I contacted Citi in Oct 08 about a loan mod or prepayment plan to get back on track. After 3mths of being tossed around and them losing my working papers, I finally spoke to someone in Dec08 and we agreed that the prepayment plan would work best for us.

I asked if they could send me something confirming that this was the plan, but they indicated that they do not do that. They said I'd receive a package in the mail in early Jan 09 with the coupon book. During the 3rd wk in Jan 09, I still had not received anything from Citi so I called to find out what the hold up was. They then informed me that THEY SOLD MY HOUSE AT AUCTION ON JAN 09!!! What?!!! I was devastated and confused to say the least! I asked them how the hell that could happen and they said they didn't know but that it was done and there was nothing I could do about it! During our 6mth redemption period(that is the law here in MI), I was calling so many different people at Citi to try to redeem my home.

I obviously got nowhere - just the run around. We received the notice to appear in court in Aug09 where we received our eviction date of 9/21/09. I told Citi's attorney, that day in court, that we were still trying to find an investor that could make Citi a CASH offer for my home so we could stay living there. We would then make mthly payments to the investor. I finally found an investor in my area last week who does this all the time and he said it should only take 3-4 days because he's using CASH.

However, that is not what is happening. He is still trying to get someone at Citi to accept an offer. Noone there seems to know what they're doing and a couple Citi rep's just wouldn't accept anything. Would they rather be stuck selling my house and lose money?! I don't understand. Everyone would win if they took the offer...My family could stay in our home, they investor would make a few bucks, and Citi will get us off their books and receive more money then they would trying to sell the house.

I explained this to Citi's attorney and he said he's seen this happen a lot and that it all depends on who you talk to at Citi whether an offer will be accepted. That seems crazy to me! Needless to say, Thurs we are calling everyone we can over at Citi in hopes that someone will be willing to help us. Do any of you have any suggestions on who or what dept to go directly to? (After reading all these blogs, I wanna call the president!) Any advice would be greatly appreciated.

I'm so upset and scared. Me and my husband have lived here happily for 8yrs and have a 5yr old little girl. We don't have anywhere to go. This should have never happened! It's their fault to begin with! Again, I'd appreciate any advice. I wish you all of you the best of luck in this economy and thank you Jeanean for starting this site.

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Citi-Mortgage Continues to Hurt the Home Owner and Practice Bad Business Ethics ~ Can You Help!The Banks are not getting better.

Please come together to help this woman who is fighting to save her home. If you have any advice for her, please share it here so that it might help her and others.

The only power we have is our speech and helping one another in this struggle with these banks not just to help homeowners but to be responsible and accountable for their business practice.

I am Jeanean Gendron and you can reach me at 530 276-7417. I answer my phone.