Ya' know...  one of the tougher parts of this job has been insuring that every Client gets the opportunity to read and fill out an inspection agreement (http://pwcinspsvc.googlepages.com/InspectionAgreementHighlited.pdf). 

I try to insure that each client knows to go to my web site, read one over, fill it in, sign it and fax it back.  I'm surprised at how many clients don't send one back and don't show up at the inspection with one.  Or, they return it un-signed.  Then they are surprised to find out that without it... there will be no inspection. 

We (I) get a lot of flack about the language used (probably because I go over it with them "word-for-word").  There is a lot of misunderstanding about the reason for it.

As a small business owner I would be nuts to operate a service business and not have a signed agreement from all parties as to what the service did and did not include.  I would be risking my families home every time I did an inspection.  As for my insurance provider... they will not cover the inspection if I do not have a signed inspection agreement.

Inspection agreements... can't live with'em, can't survive in business without 'em.

It's Good to be Me!

PWC

 

9 Comments on That Dang Inspection Agreement

JUN
15
2007

Paul,

Like you I don't do an inspection without the signed agreement in hand.  Just too much liability at stake. No signed agreement No inspection

 

Shawn

4:03pm • #1
I always send a personalized inspection contract via email to the client along with instructions about printing, signing and bringing it to the inspection along with a check.  This is after I have already told them on the phone that I would be sending them one.  Double instructions, verbal and email, have always worked for me.
7:21pm • #2
JUN
26
2007
here in Illinois we are required to have an inspection agreement signed.
2:28pm • #3

Paul I send them a copy ahead of time,but most clients are not going to want you telling them they need to go through the trouble of faxing it to you ahead of time.

Why don't you just bring a copy with you.?

8:39pm • #4
1 Featured Post Hit Router
I don't think I have EVER seen an inspection done without an agreement.  But I also know a few Home Inpsectors send these to their clients BEFORE the inspection and all that legal mumbo jumbo is enough to scare anyone!  That's why I assume most of our inspectors explain them on site.  And also..why would you want to give someone a copy of your agreement BEFORE you even meet them...so they can fax it to the competition?  Food for thought guys!
9:15pm • #5

I will admit I do not use a agreement for my home inspections. I did but I no longer feel it is necessary. I do the best job I  can for my client . I don't require them to  be at the inspection, but I tell them to understand the house they should attend.

I have made mistakes and have return a few inspection fees and only one was legitimate. I have had three lawyers letters  and have replied to all of them I have convinced them that if their client had read the report it would show them I was correct in my findings and limitations. Never heard back from any of them. 

BTW I am going on my eleventh year of solely home inspections. 

9:30pm • #6
JUN
27
2007
Mitchell, do you carry E & O, if so, what is the company?
4:47pm • #7

Bruce

As far as I know, if you have E&O they will not cover you unless you have a signed contract.  And if I did have it or didn't have it and a client asked if I had E&O I most likely would be booked for the next three weeks.

5:13pm • #8
JUL
01
2007

If you think your "legal mumbo jumbo" is scaring the client, perhaps you should rework your agreement.

Clear communication solves a lot of problems.  That includes ensuring your client knows what you are going to do and what you are not going to do.

1:44pm • #9

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Paul Cameron

Rochester, MN

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PWC Inspection Service

Address: 4403 5th St NW, Rochester, MN, 55901

Office Phone: (507) 269-7142

Cell Phone: (507) 269-7142

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