My father died in July.  He was a WWII Veteran.  He served in the Armed Guard, a separate

branch of the Navy, which served as armed protection for US commercial vessels sailing all

over the world.  He saw foreign ports, fired big guns at the enemy for 4 years, and protected

the ships he was assigned to defend. He came home after the war was over, married, fathered 

 4 children and worked hard to support his family.

Now he is gone.  My mother is a widow and is trying to keep herself independent and in

 her own home.

The Veterans Administration has a benefit for spouses that will cover some of her expenses

IF I CAN FIND OUT WHICH FORMS TO FILL OUT AND WHERE TO SEND THEM!!!

I have spent a morning trying to get a simple answer to my questions. After ten telephone

 calls, I have a pretty good grasp of why government bureauacy doesn't function well.   I

don't have an answer to the simple question about which forms to fill out. 

Maybe you can help me.

In typical government fashion, there is a 14 page form on the internet at the VA site with

 a 51 page manual to instruct one on how to fill it out. No kidding.   But everyone I get

connected to at the VA says that isn't their department and  they don't know which forms

need to be filled or who can tell me. They all say the same thing before ending our call:

 Good Luck!  

Somehow, this doesn't foster confidence that this question will be answered soon.  On call #9,

I found someone at VA that had "heard" of this program, but didn't know where to connect me

to get an answer.

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