The devil's in the details? I don't know, the devil might be better at keeping track of his assets.
An article was in the news today about TARP's efforts at helping homeowners stay in a home and avoid foreclosure but getting derailed by inefficiencies.
Not that we are all that shocked. We know long waits over the phone abound for homeowners trying to tackle TARP. And processing times are delayed as we expect.
But my all-time favorite remains faxing the same document 7 times because the first 6 went where?
Oh well, it just had the homeowner's social security number and birth date on it.
When the B-I-G banks were asked to rate their performance which they claim is improving, one biggie rated itself with a B. However community groups also asked to grade the same bank plunked down a D.
Too bad they are not held to the same standard as the consumer because I'm guessing there are quite a few homeowners right now wanting to say, "If you can't find my mortgage, well then, maybe I can't find my payment."
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If the lenders could actually speed up the process they wouldn't have to discount them so heavily to get them moved. It's all such a mess right now.