Helping families, couples or even a single person make the transition from their city to ours is always a fun and exciting time for me when selling real estate. The anticipation along with the trepidation of making such a move can seem and feel quite daunting to them and I love to help smooth the way and introduce them to our area.

Last year one such couple was transferring here from the Midwest. Excitement was in the air as they contemplated their new positions in Washington DC and their new home in the Annapolis Md area. We found the perfect new home for them and before long they were settled in and exploring all that Annapolis, Baltimore and the Washington DC area had to offer.

But alas, the Midwest kept calling their names so when a position became available back in their previous hometown area they jumped at the chance and then gave me a call to come list their home. I was excited for them but knew there would be some challenges ahead as they had only been here a little over a year.

House for saleOur first challenge was prices had dropped in their neighborhood. About 2% from when they bought. Not too shabby considering other areas had dropped far more but still not a good thing since it meant money being brought to the table to sell.  

Our next challenge was the competition. With 14 available homes on the market all very similar to theirs  and 8 of those in their very own neighborhood that was a heavy load to cut through. 

Another challenge was that the average days on market was 84 days. Way too long for them to be able to be at their new jobs in the Midwest on time.  And our final challenge was our view. We had a lovely woodsy view with a side peak of other homes but we did not have that golf course view so many others on the market had this time around. What to do, what to do.

So we sat down and concentrated on their neighborhood. We looked at the Solds (only 3 recent ones) and the under contracts (only 2 of those) and the 8 available for sale (way too many). The other 6 available we kept on the back burner as they were in the same zip code but not the same amenity filled neighborhood. We went through each and every one with a fine tooth comb and came up with a plan to price and market their home.

Now I will say this property was beautiful as the Sellers had done a fine job of making it a home however there were also a few others out there that were just as beautiful and priced just as well for a Buyer to choose from.  So we were quite happy when on the very first day of being listed we got word of a showing. A showing by an agent who I had worked with just a few months earlier. 

After the showing I received feedback via email saying that it was a consideration. Great I thought. I emailed back saying thanks for showing and for the feedback and if there was any additional information that he or his Buyer needed in regards to the home to not hesitate to contact me. Then I said if this home works for your Buyer that it sure would be nice to work with you once again.

A few days passed with no word and I was beginning to feel they had moved on when a call came my way saying they were going to write a contract. The call ended by him saying he was taking me up on my offer to work together once again. Wow!!

So now we are under contract. The Buyer is ecstatic over the home, the agent is happy to be working with me and me with him and the Sellers.... well they are ecstatic too. They can not believe how quickly they cut through the competition and that their dream of moving back to the Midwest is actually going to happen and on time.  

So how did we cut through ALL the competition and go under contract in 8 days? Well... part of it came from the time the Sellers and I strategized over price and where in the competition we wanted to be. And yes part was the beautiful condition of the property. But another part was the relationship built between me and the other agent. From the two of us working successfully and professionally together in the past to make a home that was for sale by one work to become the new home of another. 

Yes, agency relationships are very important. Important between a Seller and their agent and a Buyer and their agent. But they are also important between one agent and another.

It can make all the difference in the world when cutting through the competition.

 

Homes for SaleAbout the Author- Martha Brown is a Certified Residential Specialist (CRS) whose passion is homes in the Annapolis MD area and surrounding communities. Her goal is to help her clients understand the real estate market and to then be able to make sound real estate decisions. Martha is a 3rd generation Annapolitan who writes about her experiences in and out of the real estate market. Her passion has carried over to her granddaughter, Nichole, who is her partner in business. Between the two of them they offer a wide and full range of real estate services that cover 4 counties bordering Annapolis MD. Martha has been in the real estate business for 17 years of which all have been associated with Long & Foster Real Estate, Inc., the largest independently owned real estate company in the Mid Atlantic.

Martha can be reached  at 800-735-5122 X5011 or Martha@TheRealEstate-Lady.com

To search for homes for sale in the Annapolis Md area or to see Martha's listings visit:

www.TheRealEstate-Lady.com

 

 

 

 

 

 

 
This post has been included in Maryland Information Anne Arundel County, MD Information Annapolis, MD Information
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Post is included in group: POSITIVE ATTITUDE for the Weary Soul
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Post is included in group: Diary of a Realtor
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20 Comments on From Sale To Sold... Agency Relationships Do Make A World Of Difference

SEP
25
444,523 Points 8 Featured Posts Localism Sponsor Outside Blog

Martha - Great post relating to (Customer Service) and some very wonderful writing, you have found yourself a feature at one of my favorite groups .................

CUSTOMER SERVICE

VB ;o)

1:44am • #1
837,600 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

I suspect that, or want to believe that, the reason the home is under contract is because of the thoughtful and experienced analysis of the market and realistic pricing. 

That said, agents who have respectful and positive communication with our peers only serves to help promote the needs of our buyer or seller clients. 

Good job. 

4:57am • #2

Martha, you are talking my language.

Customer Service, Strategic Planning and Relationship Building... It is clear that you took the time to tell the client what they really needed to hear - not what was easy.  Everything that you've explained in your post shows that you are a caring agent that cares about both the immediate and long term need of your clients.  You've shown the other parties in the deal that you are a professional worth knowing, 

Congrats!

6:42am • #3
5 Featured Posts Localism Sponsor Outside Blog Hit Router

Martha, I have had this experience more than once and know what you mean! In my market this is exactly how I price and present homes for sellers in this situation and the extra kick is frequently the relationship I have with another agent. Don't ever let it be said that the professionalism and respect we display toward our colleagues is not rewarded.

I have and will tell a seller, when receiving two IDENTICAL offers, that a particular agent will make this process smooth and more likely to close. Since the relationship I have with my seller is based on the same trust, they usually take my advice!

Great job and great post!

7:03am • #4
116,432 Points 4 Featured Posts Outside Blog

YES YES!!!  I encourage agents in our market to cooperate and get to know each other.  It is much easier to work together for the ultimate benefit of the clients if we are familiar with each other and willing to implement good agency relationships to make things happen.

7:07am • #5
220,708 Points 6 Featured Posts Outside Blog

Friendly relations with other Realtors is a key factor in success in this business.  Your listing sold because you are a smart agent, who did her homework and the transaction will go more smoothly, even if a bump arises, because of the relationships you build with other local Realtors.  I just had one.  A very difficult seller on my side and an extremely difficult buyer on the other.  These two were a match made in hell.  But the agent and I had worked together before and managed to keep it together, through friendly negotiating and tactful dealings with our clients.  Even a smooth transaction can be unpleasant when you have an adversarial agent on the other end.  There's just no reason for it.  Great post.

7:10am • #6

It pays to simply be courteous and professional towards our fellow agents and develop those relationships.  So many agents take an adversarial approach right from the beginning thinking that it equates to good negotiation; I believe that attitude is most often a detriment.

Back during our strong sellers' market when multiple offers were the norm, I had a few of cases where my buyers came out on top due (in part) to the relationship I had with the listing agents.  They actually told me that the competing offers were very similar (even superior in some aspects), but the good relationship we had from previous transactions together caused the scale to tip in my buyers' favor.

With that said, the agent relationship can tip the balance, but the scale can't be way out of balance to begin with.  Even a great professional relationship won't overcome a home that's significantly overpriced for its condition, location, etc.  So, I tend to agree with Lenn Harley that the careful pricing was probably the biggest factor here; the great relationship just solidified the deal.

Martha, congratulations to you and your sellers!

-Scott

7:50am • #7
400,189 Points 9 Featured Posts Localism Sponsor Outside Blog

Martha:  I think there are too many agents out there who have no clue how valuable their Realtor reputation is.  They are too quick to take a situation and turn it negative.  Their personalities are like flaming sandpaper.  You don't want to be anywhere near them.  And they wonder why they are not as successful as other agents.  Go look in the mirror.

8:01am • #8
259,596 Points 2 Featured Posts Hit Router

Hi Martha -- Congrats.  Price, condition and demand are always the drivers.  Like you say, having a good relationship with another agent is key, but it sounds like the buyer was driving the bus here and chose this home based on price and condition and it worked for them, regardless of how the two agents interacted.  That said, I do absolutely agree with you as if I have to enter into a transaction with another agent whom I do not respect and I know will be difficult to work with, and thereby jeopardizing both clients' interests, oh boy...I'll just leave it at that, but it's not fun to say the least and very disheartening.  You are exactly the type of agent I would love to do business with.

8:42am • #9
1 Featured Post

Martha, you are SO right!
KNOWING the other agent, and having a RELATIONSHIP with them makes an enormous difference. If I know the other agent will do whatever it takes to get a deal done, I certainly share that information with my buyer. When you have a number to choose from, knowing things will be done the right way goes a LONG way!!!!

9:22am • #10
400,867 Points 5 Featured Posts Outside Blog

Martha  The intial planning makes all the difference in the world - it gains the client confidence in you  Karen

9:29am • #11
117,115 Points 5 Featured Posts Outside Blog

Martha - I completely agree.  There are homes I really look forward to showing because I've worked with the agent before and then there are homes I'm not as excited about shwoing because I've worked with the agent before.  In my opinion good relationships go along in this industry.

9:34am • #12
1 Featured Post Outside Blog

Hi Martha ~ I totally agree with you and had the same thing happen to me earlier this year. Yes, of course you did an excellent job of analysing the market and positioning the home correctly for a sale. If that had not been the case the agent would never have shown it! With all the competion though it was most certainly your relationship with the agent that clinched the deal. Great job.

Denise

 

 

9:46am • #13
222,131 Points 2 Featured Posts Outside Blog

Hi Martha~  Good relationships truly do make all the difference in the world.  It also makes everyone involved happier for it too!

10:18am • #14
458,171 Points 28 Featured Posts Localism Sponsor Outside Blog

Martha, Your hard work and dedication made this a win-win situation for everyone!  Congratulations to you for a job well done from start to finish.

4:24pm • #15
185,770 Points 1 Featured Post

Congrats on your featured post today and on a good story.

Thank you,

Patricia

6:09pm • #16
Outside Blog

I couldn't agree with you more about the importance of how we treat each other as agents.  It seems too many agents either don't care how they treat other agents or aren't very good at their jobs.  Thanks for the article!

7:15pm • #17
356,938 Points 3 Featured Posts Localism Sponsor Outside Blog

Having a good relationship with the other agent can make a huge difference in getting a deal done.

8:52pm • #18
111,457 Points 18 Featured Posts Outside Blog

Thanks Vegas Bob. I appreciate that for sure.

Yes Lenn. you are right on all counts. And thanks.

Sheila- Thanks so much. Relations on all fronts is so important when dealing in real estate. 

Sarah- having a professional and trustful relationship with a realtor on the other side can certainly make a transaction that much nicer for all parties involed especially the Sellers and Buyers.

Jeani- Working with another professional is such a pleasant experience for all concerned. And building relationships between each of us is what makes a transaction good or bad. Attitudes never accomplish anything.

Susan- Agreed. There is just no room for an adversarial relationship in this business.

Scott- I agree. It all began with understanding the market, pricing correctly and showing beautifully. The agent relationship just made all those factors fall into place a little nicer.

Chris Ann- Our business is full of ego's so it is always nice when a true professional comes forth to work with. Nice for the Sellers, the Buyers and for each agent.

Chris- Why thank you. I agree the agency relationship between the two agents was at the bottom of what really drove the sale but still, it is the professionalism of the relationship between the agents that will keep from jeopordizing the best interests of the two most important parties, the Sellers and Buyers

Marney- When a market like we have know brings added stress to the transaction from the get go having a good agent to agent relationship means alot for all parties.

karen- Yes we took the time. That time makes more of a difference than anything elase right now. It is time well spent.

Michelle- I have felt the same way. I think we probably all have.

Denise- The agent relationship helped I am sure... on both sides 

Vickie- So true. Knowing that you have the confidence in the other agent to make a smooth transaction a reality is such a blessing.

Thanks Carole!

Patricia- And thank you

carla- Treating all parties fairly and with respect always includes the agent on the other side in my book. So it is nice when that feeling is reciprocated as it is with this agent.

Christine- Yes it can. 

 

10:10pm • #19
SEP
26
319,346 Points 8 Featured Posts Outside Blog Hit Router

It would be nice if more agents felt the way you do. It is a blessing when you find a good agent who you do enjoy working with on the other side.

8:36am • #20

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Martha Brown Annapolis and Anne Arundel County RE

Annapolis, MD

More about me…

Long & Foster Real Estate, Inc.

Address: 2191 Defense Highway, Suite 120, Crofton, MD, 21114

Office Phone: (410) 721-1500 x 5011

Cell Phone: (410) 440-7839

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