The new scorecard was way off for us.  We sent a letter about the data used as our portal tracks all the activities and we can show them the data.  Yesterday a letter came out saying it was being revised as so many questions were raised.  There were some incorrect data no doubt about it.  I think it is a good idea that is late coming.  I have always known the data is there, as we are very careful about meeting or exceeding all deadlines given us. I heard from another agent that does BofA they also have a scorecard too.