One of the things I do consistently is stay in contact with clients after a sale. I feel a need to build more than a business relationship with people. Last week I closed the first bank owned property of the year. The first one out of many accepted offers. I still have a few waiting for seller approval, the majority of buyers decided to drop the whole process after feeling they had been treated in a less than professional manner.
I had put more than 400 hours into this one deal. Everything that could go wrong did. In one week this deal consumed the majority of my cell phone minutes. We all know how much one makes on a 50k property. But that one phone call changed everything. I placed a call and left a message with the buyer to see how things were going. The buyer returned the call and left a message. When I listened to the message all the bad aspects of the transaction disappeared. The buyer explained how much they loved the house. It was perfect for them. They were so excited to paint all the walls and have new carpeting installed. There were a few other minor repairs needing attention but he was not worried about getting them done.
It gave me the feeling, "why would I want to be in any other line of work?"