Okay, let's try a small experiment... Close your eyes for a moment, and let your imagination take over. Picture yourself as a buyer walking through a home you may wish to purchase.

 As you step from the fresh outdoor summertime breeze into the home, your nose immediately notices a slight musty smell. The home appears in good condition except for carpeting that shows heavy wear from the activities of a large family and three dogs.

 Once inside, you mention the heavily worn carpeting. The homeowners explain that they will recarpet the home. They point out new carpet samples on the dining table, and explain that they will either install the new carpet or give a "carpet" allowance of $2,800 to the new buyers of their home. Obviously, the homeowners were aware of the one major flaw in the salability of their home and were willing to correct it...after the fact.

 What the present owners failed to realize is that, standing in a home with unattractively depreciated carpeting, it is very difficult for buyers to imagine fresh, newly installed carpeting on the floors. Thus, the buyers move on to purchase another home - probably one that looks, smells, and feels cared for.

The lesson for sellers? Make repairs and complete all necessary redecorating before the first buyer crosses the threshold. They'll be rewarded with a quicker, better sale.

Regards,

Jay Burnham

 

11 Comments on Finish Before You Begin!

JUN
18
2007
121,632 Points 6 Featured Posts Outside Blog

I hear what you're saying, but this (carpet) is something that I waver over. Only because, in spending time on non-agent, real-estate oriented lists where consumers (the Buyers) hang out and discuss real estate, more often than not I hear them talk of having to tear out perfectly good, brand new, just-installed-for-the-sale carpeting and replace it because it's almost always in a boring shade of "let's make it neutral so it appeals to everyone - or no one" beige.  Then I hang out on Freecycle and see perfectly good, brand new, just-installed-for-the-sale carpeting being given away because they just bought a house and tore it out to put in a different kind of flooring - or carpet - because everyone is so sick of "real estate agent beige" (yes, I've heard it called that). 

I'm not sure what the solution is for that one.  Other repairs?  Absolutely!  Carpeting is a tricky one, though.  Maybe a variation on the new home technique of "Act quickly!  Pick your carpet colors now!" or something like that? 

It's a quandary.

 

7:27am • #1
2 Featured Posts

Good points.  However, many people want a certaiin shade of carpet but can't quite imagine it in place prior to buying.

Going with a neutral shade is sometimes safe, but even then it is not always a perfect fit.

It seems to work on a case by case basis.

7:36am • #2
I agree that it would be better for the carpet to be done prior to showing but I have another thought on that.  The same SELLER that had the ruined carpet will be living with the new carpet for a while with all their animals tromping over it.  Personally I would want to choose my own.  Fresh and clean for move in.
7:44am • #3
277,600 Points 3 Featured Posts Localism Sponsor Outside Blog
I agree, Ray.  I think it generally costs the seller more to give an allowance for an unpleasant feature, than to take care of the problem before putting it on the market.
7:44am • #4
2 Featured Posts

Tricia and Steven...Good points, both of you.  I agree that it should be on a case by case basis.  Sometimes it is best to simply remove the existing carpeting to expose beautiful hardwood floors!

Regards...Jay

7:45am • #5
I agree with you 100%, Jay.  People don't always know precisely why they don't buy a house - you'll hear that it just didn't "feel right", or some other ambiguous explanation.  So Tricia, what's interesting to me is that the buyers you refer to actually did buy the houses with the boring carpets.  We'll never know if they would have done the same if the previous carpet was in poor condition, despite anything they might say to the contrary.
8:16am • #6
121,632 Points 6 Featured Posts Outside Blog

Sorry, that wasn't clear, Don.  By "having to", I meant that when they're discussing houses they're looking at with an eye to buy they'll say they wouldn't buy it because they'd have to do that.  Yes, I know that's a dumb reason not to buy a house, but I do hear it a LOT - one reason I hang out on those forums is to find out what the consumers are saying, not what the other agents are saying.  ;-)

On the other hand, the Freecycle people getting rid of the carpet clearly DID buy the house anyway - but did they offer less because they knew they'd be replacing the carpeting?  And, in that case, they'd be offering less if it was old, stained carpet, too.

Like I said, a quandary.  Wish it had a quick and easy answer! 

 

8:21am • #7
124,051 Points Outside Blog
Great point, if they are willing to pay for the change, get them done before listing the property.  It just eliminates one more thing that will make buyers walk away from your property.
8:41am • #8
218,202 Points 34 Featured Posts Outside Blog
I think it's best to replace it ahead of time.  The worn carpet brings the rest of the house down.  It makes a buyer wonder about the condition of everything else.  With new carpet and new paint, most buyers sense that the home has been well maintained.  The few who rip the new stuff out are probably a small exception.
9:21am • #9
121,632 Points 6 Featured Posts Outside Blog

What I find fascinating is the differing opinions I get from real estate agents and from consumers (not necessarily sellers so much as buyers - the buyers frequently completely contradict what the agents say they'll think).  Like I said, that's why I hang out in both places!  I like a more well-rounded picture.  Makes my job easier - not easy, but easier, and every little bit helps! 

I do think that sellers should get the house inspected, make repairs ahead of time, and have the receipts for said repairs available for display, along with the inspection report, in a "House Book" so that the buyers can feel comfortable that issues have been/are being dealt with.  It's just the cosmetics where the consumers don't all always react the way you'd expect them to.  Perhaps if this were done (the inspection/repairs/House Book) along with samples of carpet styles and colors and a "pick your own colors" notice it would work? 

9:27am • #10
1 Featured Post
The one thing that amazes me is that people will live in a sloppy nasty home and not do the normal maintenance that would let them enjoy the home more until they are ready to move.  Why do you think that is?
11:49am • #11

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Jay Burnham - The Coldwell Banker Guy

Beverly, MA

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