I was thinking today as I was going through the showings from over the weekend on my weekly report I have printed out utilizing Centralized Showing Services, how difficult is it for an agent to provide feedback after a showing.  With Centralized Showing I have the ability to set up whether the feedback requests are sent out automatically or manually to the buyer's agent.  I choose to go with the automatic distribution, which will send out a total of 3 requests over a couple of days.  If the buyer's agent does not respond to the emailed requests for feedback, I then call them twice over a period of 2 days.  If I do not get the feedback following the 2 calls, then I send a personal email requesting the feedback.

It is a frustrating process, but necessary when representing the listing client.  Feedback is necessary both good and bad to assist the seller in making decisions to adjust pricing or condition to appeal to the buyers in the market place.  I think feedback is also necessary out of respect to the seller having to leave the house during the appointment.  Lastly, I think feedback should be done out of respect to the profession.  If you are working on the buying side and show a home, you should provide feedback to the listing agent because there will be a time when you have a listing and expect the same.  It is just the right thing to do.

My favorite is when you call and reach the agent, and they could not remember the house if you went as far as to provide the pictures, but their response is that it showed well.  How do they know that it showed well and can't remember the house?

So after 6 attempts and no feedback, I call my clients just to let them know that there are some people in my profession that are not professional.  It is that simple. 

How many times have you tried to request feedback, and what is the worst reason given for not providing the feedback?