Special offer

How stupid can this business get?

By
Real Estate Appraiser with Appraisal House Texas

I've got an appraiser friend in NM that does a lot of work for the big AMC's.  He emailed me yesterday to tell me he thinks he finally got the straw that broke his back.  A new requirement from LSI that will "greatly reduce" the number of appraisal challenges (where the buyer/seller/borrower/realtor gets the chance to say "why didn't you use these comps?") is this gem:

"...appraisers (shall) provide a paragraph within the addendum of each report detailing the parameters used to narrow down their search for comps, including why the provided comps were the best and why others were not selected.  LSI also requested that the MLS listing data be included with the report."

So, for all appraisals, please explain why you chose not to use...every other sale in the past year.  Yes, go ahead and choose the best 5 or 6 based on your knowledge and experience, but then go ahead and tell us why you didn't use every other sale that occurred in the neighborhood - not that we don't trust you.  No big deal, just write a short paragraph for each of the 30 other sales that occurred in the immediate subdivision in the past year and explain why that one was not one of the top 6.  Oh, and go ahead and provide the MLS data for each of them.  And of course, we will need you to do this extra work for no extra money.  In fact, competition is high in your area, so we will need you to reduce your fees in order to remain on our "A" list.   

It wasn't really that bad, they just want a paragraph, and were helpful enough to include one:

  • "The initial comparable sale search focused on sales, listings, and pending sales with transaction dates within the past 4 months, located within 1 mile from the subject, within 200 sq. ft. above grade GLA, similar site size, similar age within a 10 year range, and one story ranch.  The initial search resulted in 5 properties, however, only two - one sale and one listing - were considered comparable; the others were of superior quality located in a superior gated community.  The search parameters were then expanded to transaction dates within the past 6 months and within 2 miles from the subject property using the same physical characteristics.  Using the expanded search parameters a total of 11 properties were found (which includes those properties found in the initial search), 6 of which, 4 sales and 2 listings, were considered most comparable and included in the Sales Comparison Approach. Those not chosen were of superior quality and/or superior location.  The resulting one-line MLS print-out of search is attached to the report."

I'll be the first to admit that I haven't been in this business for a lifetime, but I just wonder when it was that the appraiser stopped being the "expert" in the process, to the point that now the reports (or portions) are being dictated by the management companies?

 

Comments(9)

Bob Davis
Brush Real Estate - Escondido, CA

There is absolutely no lower bound to corporate intelligence...this is more proof

Oct 14, 2009 02:49 PM
Sandra Scott
DPR Realty - Payson, AZ
REALTOR of Choice! Payson, Pine & Strawberry, AZ

this business is going to make me pull the last hair out of my head!  And let me tell you, NOBODY wants to see a bald headed grandma!

Oct 14, 2009 02:50 PM
Monika Depalo
GAFF'S REFERRAL'S INC. - Port Orange, FL
REAL ESTATE Agent/Stager

That is odd.  Maybe they need to pay them more to do more work or are they doing comp's on appraiser fees?

Oct 14, 2009 02:55 PM
John Rakoci
Eagle Realty - North Myrtle Beach, SC
North Myrtle Beach Coastal Carolinas

Any time you hear "I'm from the govt and I'm here to help you" take all odds costs are going up and stupidity will be added. We may see the ultimate with obama-care and 'cap & trade'.

Oct 14, 2009 03:04 PM
Mike Lay
Appraisal House Texas - Austin, TX

John, that is hilarious -- a classic, and so true for the appraisers. 

Oct 14, 2009 03:10 PM
Cameron Novak
The Homefinding Center - 1000 Palms, CA
Real Estate Broker since 2008

I am so sick of hearing how idiotic these companies can be.

Oct 14, 2009 07:00 PM
Craig Chapman
Call Realty / Access Appraisals - Mesa, AZ
The Value Guy

The understanding I have is that the AMCs are puppets of the lenders who do not feel they can stand up to the banks or loose their contracts to another AMC, so they just pass on all the lender requests on to the appraiser.  It's kind of like when lenders used to call us & say, we need these comments added or we can't accept the report or pay you on it. If you want the business, you comply, if you don't need the agrivation, you decline. It is what it is, & there is probably little we can do about it except try to build a non-lender based business. 

Oct 15, 2009 04:38 AM
David Mescon
DAVID B. MESCON REAL ESTATE APPRAISER AND CONSULTANT - Kailua-Kona, HI

Mike,

I had a similar experience with Bank of America five years ago.  They were my best client, and, had been my client for sixteen years.  I completed an appraisal for them on a simple, conforming tract home in Las Vegas.  I had used, (as I recall), five comparables.  All of my sales were from within the subject's subdivision, and either two or three of the sales were model-matches to the subject.  It was a really cut-and-dried analysis, the kind that leaves little room for interpretation or subjectivity. 

Guess what happened next?  I got a phone call from a BofA review appraiser in California informing me that a realtor friend of the borrower found numerous sales I had "missed."  The reviewer sent me a copy of this list, (I believe there were nineteen sales, but it may have been only seventeen), and asked me to either utilize or explain in detail why I didn't utilize, each of these sales.  It goes without saying that each of these sales was from within a more desirable subdivision located to the North of a main traffic street, (which happened to be the North boundary for the subject's subdivision).  Although these homes were proximate and otherwise physically similar to the homes within the subject's subdivision, the fact that they were from within a subdivision perceived by typical buyers and sellers to be more desirable and valuable than homes within the subject's subdivision was irrefutable.  None of these sales were as physically similar to the subject as the sales I had utilized in my appraisal, and many were dated.

As this was for my best client, I decided to suck it up and play her game.  I thoroughly researched each and every one of these sales, and delivered my analysis, as requested, to said review appraiser.  I might add, that this review appraiser was a California State Certified Residential Appraiser with substantial experience - in other words, she knew what she was doing.  After this contortionistic act, this lovely lady informed the powers that be that I had cussed at her on the phone, (which was completely untrue).  Without so much as a phone call, that was the end of my sixteen year workflow from Bank of America.

Nearly every loss of a client I have experienced has been the direct result of my unwillingness to lie and inflate values, or conceal adverse physical characteristics of a property.  By the way, I never had problems like these in the pre-licensure era.  Before the S&L "debacle," FIRREA, the Appraisal Foundation, the ASC, USPAP and mandatory licensure, the industry was self-regulating.  Mortgage brokers who wrote bad loans had to buy them back from the bank.  This kept things pretty honest - there was much less fraud and abuse.  For those of you who don't remember, the vast majority of losses from the S&L thingy were from bad commercial paper - not residential, (which accounted for less than five percent of those losses).

In case it's not obvious by now, the government's intervention in our profession has served only those who are employed by the various governmental agencies created as a result of this regulation.  Our profession is rapidly becoming a joke.  If all that was required to adequately value a property was sheer objectivity, we wouldn't be necessary.  Clerks could gather the necessary data, and complex algorithms could be created to analyze that data.  The fact is, that methodology doesn't work, and the subjective, human element is crucial.  When clients ask me to explain subjective adjustments, I don't hesitate to list the factors upon which the adjustment was based, and then tell them that the adjustment itself was subjective, based upon my experience and market knowledge.  If that's not good enough - too bad.

Increasing governmental and quasi-governmental intervention, (like the 1004-MC and the HVCC), will not work.  Solutions to the problems plaguing the industry are not one-size-fits-all.  Unfortunately, the bureaucracy is blind, and wants only to expand, (job security and greed), regardless of the cost to others.  If you guys think the S&L "debacle" or the current meltdown have been bad - just wait until next time.

Unfortunately, it appears as if the bottom-feeders have taken over our once noble profession.  Mostly a bunch of hacks who will do whatever they're told just to make, (literally), a few bucks.  Most of the "real" appraisers I know have either left, or are working on leaving the profession.  You losers know who you are, and in the process of continually "competing" with others for a larger slice of the pie, (otherwise known as greediness), you have cut your own throats as well.  Those with substantial education and experience won't generally do this, because we have invested too much in ourselves through the years.  My practice is diverse enough and I've been around long enough to be pretty much bulletproof, but I've watched a lot of hard working honorable people get sucked into a dark morass these past few years while once again, the lazy and crooked have prospered - it's sad.

By the way - I don't work for AMCs.  I don't work for anyone who is unwilling to pay a fair and reasonable fee for my services.  For those of you who are willing to work for half of what I do, don't forget you're working twice as much for the same pay.  Have a great day!

Oct 15, 2009 06:23 AM
Sara Goodwin
Estimation Nation Corporation - Portland, OR
Portland, Oregon Appraiser

I wonder what LSI would say if you typed (for each comp): "A picture is worth a thousand words.  A thousand words is approximately twenty five paragraphs.  Please refer to picture of comparable property." 

Oct 24, 2009 06:48 AM