I am always on the hunt for good contact management software but I have been too cheap to get Top Producer.
I have tried 3, listed in order from least to most favorite:
I tried Real Future CRM. This was not bad. The best part was that the basic plan is free. I think this is a good basic option but it does not have nearly as many features at Realty Juggler did. I believe the paid version, which is $159/year, would have many more options. However, there was no free trial of the paid version and I didn't like it enough to commit.
I tried Realty Juggler program which wasn't bad. I did not find some of the features very user friendly. However, it seemed to be a good option. The cost $99 for a year subscription. It offers a 90 day free trial that does not need a credit card.
I then stumbled on some information about Wise Agenthere on activerain. It had a free 30 day trial that did not require a credit card. I decided to give it a try. I have to say that so far, I love it!!!! I actually just signed up for the paid subscription. It does cost more than the other 2 I tried at $24.95/month (use coupon code activerain and it's $19.95/month). However, I liked that there was a monthly option so that I did not feel locked in for a whole year.
Wise Agent includes: contact & transaction mangement, email capabilities, document storage & marketing tools. I really like the transaction management piece because it's a good way to make sure that all the things I am working on get done in a timely manner. It also syncs to your phone so that you can stay on task. I have all my current clients loaded in and I can sit down at the end of the day and update what went on and have a running record of my client contacts.
I have only found 2 things so far that were available in Realty Juggler that I would like to see included in Wise Agent and that is a commission tracker and a buyer's desired property profile. I have been informed by a customer service agent at Wise Agent that they are working on the commission tracker right now.
The thing that probably impressed me the most is the phenomenal customer service. I commented on a blog that was written about Wise Agentand less than 30 minutes later someone sent me an email responding to my concern. Since then, I have asked questions of customer service via email twice and both times I received an answer within 10-15 minutes. Customer support is available 24 hours/day.
Over-all, I think any of these programs provides good contact management options at reasonable prices. However, after trying all 3, I am most impressed with Wise Agent and look forward to fully incorporating it into my client follow-up and transaction management.