Until I read Sabrina's post about her struggle with testimonials, I thought I was one of the few people who viewed testimonials as Tooting my own horn. But this week, in one of my coaching call, I have a renewed mindset about testimonials.

In the past, I never believed in publishing them although I do it because everyone else does. I had the wrong mindset to begin with. When I feel like "puffing" myself, I'd probably publish one or two out there to get my big head filled. You see, I began with the wrong mindset.

My new coach, Kathy Eppley spent over an hour with me this past Monday on just this issue. She went over to my website and asked me if I had testimonials. I said, Sure.... but she had to look read hard, among the hundreds of links I had on my website, there is only 1 tiny link on Client Testimonials. There's no way anyone could find it if I hadn't tell you where to find it on the page.

 

You see, I've viewed Testimonials as Tooting my Own Horn. Self-praise even though I didn't say them. As the engineer and analytical person that I am, and also confirming that with some of the previous agents I have associated with, some of the testimonials you see on websites are fabricated. Hence, I want no part of that.

I also told her that I love to me the small tiny person in a real estate transaction. I don't want a big part of it because I feel by being tiny, I was staying humble.

 

Here's what Kathy said to me:

Your ego is NOT your Amigo. But I said, ???? What do you mean by ego? I'm trying to stay small here. Certainly that's not an EGO issue. She brilliantly said that EGO doesn't always have to mean BIG. But it does mean it focuses on "You" ie me. For goodness sakes, get my ego out of it!

She asked if I believe in the things I do ie help people enrich their lives in putting them in homes they enjoy, if I feel I enrich their lives by helping them sell their house and move on to the next chapter in their lives. I said, ABSOLUTELY. That's me.

Then, she said, If my message is more important than me, that "I" ie my ego, should get out of the way. I have a calling and I have the very responsibility to answer my calling with my gifts and talents that He entrusted me with. Instead of focusing the issue on me, Ask - "How can I serve in a bigger way?"

 

My playing small doesn't serve me. I should raise the bar. When I publish Client Testimonials for others to read, I am helping them make a decision to select me. It's not there to toot my own horn! It's letting others set an expectation on what it is like to do business with me. It is sharing myself with others.

 

This will get a little too personal, but I want to go out all since I'm there. At the beginning of 2009, God had asked me to pray about Matthew 5:14-16. I said I would. But it's past middle of October and I still didn't feel the change or what God was trying to tell me until He had to use Kathy to say it in a way I could understand:

You are the Light of the World - a city on a hill that cannot be hidden. No one lights a lamp and keeps it hidden. A lamp is placed on a stand to shine. Let your good deeds shine out for others to see so that everyone will praise your Heavenly Father.

God told me that I am His light. That's why I am getting all the successes that I am. In fact, I'm trying to get out of it because I feel the spotlight is placed on "me". Again, it's all about ME. Yet I thought being "small" and "hidden" was the way I remain humble. NOT!

 

Kathy ended our conversation with a quote by Marianne Williamson,

"Our deepest fear is NOT that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. I ask, Who are you to say you are brilliant, gorgeous, talented & fabulous? The real question is, Who are YOU not to be?

You are a Child of God. Your playing small does not serve the world. There's nothing enlightening about shrinking so that others around you feel insecure. We are ALL meant to shine, just as children do. We were born to manifest the Glory of God that's within us. It's not just in some of us. It's in everyone.

As we let our own light shine, we unconsciously give other's the permission to do the same. As we are liberated from our own fear, our presence automatically liberates those around us".

 

Now, how powerful is that, just by having Testimonials on your website. To let those around you know whom you are?

I know this is a very long way to ask you to get it out there. But if you were like me who needed more convincing, there you have it. I hope you'll never look at Testimonials the same way again. Share yourself with others. That's what you are meant for.

Good day, my friends.

 

 

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Loreena Yeo
Realtor®/ Broker of 3:16 team REALTY
(214) 783-2210
loreena@loreenayeo.com

Super-serving Frisco, Plano, Dallas, McKinney, Allen, Little Elm, Prosper, Celina, Richardson, Dallas M-Streets, Dallas White Rock Lake area communities and other surrounding areas.

Copyright © 2009 by Loreena Yeo (3:16 team REALTY).
Your Ego is definitely Not Your Amigo! Views on Client Testimonials

 
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108 Comments on Your Ego is definitely Not Your Amigo! Views on Client Testimonials

OCT
21
138,506 Points 14 Featured Posts Localism Sponsor Outside Blog

Testimonials are helpful to consumers- who doesn't want to be privvy to the experience afforded (in this case, by you) on such a big purchase? Good for you for putting them up.

1:51pm • #1

Loreena,

Thank you for your honesty! I need more people in my life like you! I would love to talk with you personally. I will call you when I have a free moment - I have to run off to my Toastmasters meeting.

Thanks again for being so transparent - I LOVE IT! Sabrina

1:56pm • #2
470,098 Points 50 Featured Posts Outside Blog

Laurie - Would you believe me that I saw all this in the wrong light? You would think it comes natural. But it didn't to me. I'm so grateful to Kathy for having such strong convictions to change me.

Sabrina - I'd love to talk to you. Call me when you can even for a brief moment!

2:00pm • #3

Loreena,

  I have been dwelling on the same verse for awhile now. It has caused me to take risk for HIM. When I teach ,I attempt to show His seal upon me. From a shear business side in your heart you know that people are better off dealing with you(and your virtues) than the wolves in sheep's clothing!

2:10pm • #4

Thank you for sharing this...

2:13pm • #5
Outside Blog

Loreena, I've always felt the saying tooting your own horn, should be outlawed. To me, it's being proud of yourself for doing an awesome job and we all earn those testimonials! So, you go girl! :)

2:16pm • #6
651,505 Points 108 Featured Posts Localism Sponsor Outside Blog

Loreena - I haven't had an issue with sharing testimonials from clients, since mine are all true.  I would, however, have a problem with publishing false ones.

2:36pm • #8
195,937 Points 26 Featured Posts Localism Sponsor Outside Blog

EEEEEXACTLY !!!!!!!!!!!!!!!!!!!!!!!!!!!

Loreena - having talked to you about this subject a few times I know that it wouldnt seem to fit your approach to toot your horn, BUT Kathy is a GENIUS and when she said the lines below, it is put PERFECTLY :

I am helping them make a decision to select me. It's not there to toot my own horn! It's letting others set an expectation on what it is like to do business with me. It is sharing myself with others.

I LOVE this explanation !

Bravo, and I am excited that this may help you with self promotion, which has not always come easy.

Awesome !

2:37pm • #9
217,288 Points 2 Featured Posts Outside Blog

Hi Loreena~  Testimonials from others are them telling a story about you and what you are like.  It is a good way to share what you are!  I would much rather read a testimonial then see an agent bragging themselves about how great they are!

2:40pm • #10
201,553 Points 5 Featured Posts

That is a pretty good take on testimonials.  I don't publish them on my site.  I have also felt that people may write them off as fabricated as well.  After all, who is going to publish the negative ones?

2:42pm • #11
1 Featured Post Localism Sponsor Outside Blog

Loreena,

 

I never really thought about it...and I have put a few testimonials on my website...I tend to be an honest person so I never really thought about it from the viewpoint of people falsifying them.  I honestly believe in the importance of humility and understand why you felt the way you do....but it is true you need to let your light shine....

 

Congrats on the feature!

2:55pm • #13
640,650 Points 104 Featured Posts Localism Sponsor Outside Blog Hit Router

Loreena, This is so true. Marianne's quote is one of my most favorite for if you are a child of God than you were made in his image and he did not make you to small. Excellent post!

Testimonials as well as sharing other successes are what the customer is looking for. There are many agents that don't feel this same way and they will attack you just as they attack me but pay them no mind. To each his own. Most people want to do business with successful people. I share my successes and testimonials all the time because that is a huge part of our marketing plan. Why would anyone hire me to coach them if I did not have a success record? Why would anyone list their short sale with us if they did not know that others had success with us? I learn from the best. If you want to make money you learn from those that make money. If you want to be a famous writer, you learn from those who are famous already, if you want to learn how to be a great mother, you learn from other great mothers who you admire. It goes through life this way. Katerina

3:11pm • #14
Localism Sponsor Outside Blog

Loreena - It's amazing how God gives us what we need but we don't always listen or see what we should be seeing.  Good for you!

3:12pm • #15
Outside Blog

Loreena,

Beautifully written, heartfelt, honest and a brilliant light unto others...

"...As we let our own light shine, we unconsciously give other's the permission to do the same. As we are liberated from our own fear, our presence automatically liberates those around us".

Congratulations!

3:17pm • #16
236,846 Points 9 Featured Posts Localism Sponsor Outside Blog Hit Router

I used to not have them, but have found that people do like to read something from a real person about me.

3:17pm • #17
108,888 Points 5 Featured Posts Outside Blog

Loreena - After reading this I'm definitely reconsidering adding testimonials to my website.  Do you post the person's last name?  I've been told to post just their first name, then first and last name, their name along with the city.  What are your thoughts on this?

3:29pm • #18

i love mindset shift your coach helped get you through. what I'm telling the agents I'm working with about testimonials, is move to the stage in platform and technology, VIDEO

1. Contact your Top 5 clients and ask for a video tesitmonial

2. Go to their home

3. Ask what they loved about working with you

4. Ask why would they work with you again

5. Ask why should someone work with you

Don't be on camera, just your clients. Let them be the star and say it all for you. You can get a $150 Flipcam and learn how to use in 15 minutes.

When you say it about yourself, it's bragging. When someone else says it about you, it's “proof”

3:37pm • #19
145,266 Points 7 Featured Posts Outside Blog

I have had clients comment on all of the nice things people say in my testimonials.

Mine are real.... But I have to think to myself, why don't thy assume I wrote them myself?

I would!!

 

*shrugs*

3:39pm • #20
307,582 Points 31 Featured Posts Outside Blog

I still feel like  most testimonials are lousy. Nothing about yours! I see testimonials on television and that's probably why... I don't believe 90% of them are from the actual client.

3:56pm • #21
Outside Blog

We must remember that it is actually some-one else telling the story of how well you served them or how good you were, it is not the same as saying me, me, me or I, I, I. It is a thrid party praising you, all you are doing is publishing it. I agree there are many fake testimonials out there, just take pride in knowing that yours are not and they are real. I have always found it hard to ask for them, that is something I have to work on.

4:07pm • #24

I need to be more proactive about getting my testimonials published.  Thanks for the post

4:09pm • #25
1 Featured Post

I'm awful about asking for testimonials. This may change after reading this. I enjoy reading your posts.

4:23pm • #26
275,130 Points 3 Featured Posts Localism Sponsor Outside Blog

Loreena, I have long used client testimonials.  There may be some ego involved, but I'm proud of the testimonials I've collected.  As you eloquently stated, they shows prospects what it's like to do business with me!

4:26pm • #27
106,864 Points

Great Post Loreena,

    I alos have looked at this the wrong way and now I am going to change it. Thanks!

4:27pm • #28
604,031 Points 244 Featured Posts Localism Sponsor Outside Blog

Loreena, Testimonials are simply 3rd party endoresments of our services. It's about what we do. If what we do can help others then we MUST make sure they are aware of our services. Now go get some testimonials and proudly display them.

4:37pm • #29
102,696 Points 3 Featured Posts Localism Sponsor Outside Blog

Loreena, I love how transparent you are - I think you are an incredibly brave and wonderful person (from what I have gotten to know of you here on AR) - I see your spirit of humility - that is a wonderful thing to have - and I can imagine that people LOVE to work with you because you are so committed to them as clients.  I, too, am weird about putting testimonials out there.  I should re-think that too!  Congrats on the feature!  You are powerful!

4:48pm • #30
2 Featured Posts Outside Blog

Loreena, beautifully written. I haven't had a problem with putting a few out there, since my experience in the field is tested at times, but having a faith centered perception is so amazing to see.

You're truly an inspiration to me for walking with a shining Faith through this field.

4:54pm • #31
470,098 Points 50 Featured Posts Outside Blog

Michele - After this exercise with my coach, and with some I did previously, I put their photos with their testimonials. Nothing more powerful than having their picture next to it.

Come to find out, because they are so extremely grateful for me helping them (even though they know I get paid), it's one way they feel they can help me back.

It was just me all along who didn't want to ask for the fear they would reject and say No. Each and everyone has said Yes, and said it loudly and proudly.

Here's my renewed mindset - If my clients are proud of endorsing me, why should I hide them? I am doing them a disservice because they didn't get to share "me" and didn't get to say what they wanted to say because I didn't want to publish them. It was all my ego getting in the way.

Do you see it?

4:56pm • #32

A good way to post testimonials is to have them verifiable, with the person's full name if they allow it.   I post names and company names of all testimonials so that people can check with that person if they want to be sure it was a real one, and not something I made up.  Sometimes, you also have to toot your own horn, because nobody's going to do it for you....  If someone gives you a testimonial, I see nothing wrong with letting others know about it, as it can build confidence with others to do business with you.  In the real estate business, your business depends on building and maintaining your network, and continual growth is something we all need in order to keep our businesses alive.

5:05pm • #33

Loreena,

   I wasn't even going to click on this blog, but thought I should and I am just SO happy I did. I had a little moment with God there at the end of your post and I want to thank you for your willingness to expand as a person.  "A city on a hill cannot [and should not] be hidden..."  You see, I too have acted in a similar way and I thank you for the way your words acted like a mirror to show me where I should change...for the better.

   May God richly bless you Loreena, and may He keep you in His mighty grip.

-Joe

5:15pm • #34

Loreena,

Very well said! I have found that testimonials on my website serve as a 'referral':

http://kristalpooler.com/Kudos.htm

With Gratitude

K

6:00pm • #35
1 Featured Post

Loreena, how POWERFUL!!! I hope you feel fantastic about yourself -- and show those testimonials with PRIDE! Your coach is a great one. GOOD JOB!

6:08pm • #36
204,068 Points 1 Featured Post Outside Blog

Loreena - what good is a horn if nobody toots it ... if we are seen to do one good thing the recipient may tell one person who may tell another if we are perceived to have done one bad thing that person will tell ten people who will tell ten people and so on. If you have a good horn by all means toot it!!

6:13pm • #37

Loreena,

Thanks for your inspirational and uplifting post. It certainly encourages us to be more not less. Be proud of who you are and allow others to share your success. That is what strengthens the fabric of our social network.

Shari

6:25pm • #38
314,015 Points 8 Featured Posts Outside Blog Hit Router

Nice feature, Loreena! Don't be ashamed to publish the TRUE voices of clients you have helped serve.

6:38pm • #40
Outside Blog

Clients need to know they can trust you.

7:18pm • #41
108,888 Points 5 Featured Posts Outside Blog

Loreena - That is great advice, Thank You so much for responding to my question.

7:27pm • #42
580,806 Points 62 Featured Posts Outside Blog

Loreena, I have always loved that Marianne Williamson quote and for me it is somewhat a greatest fear, to not hit your potential. I think testimonials are like designations. They mean something to some and are meaningless to others. So you have to cover that base.

7:41pm • #43

BEAUTIFUL Lorena,

I am a fan of testimonials.  I ask for them at the end of each transaction.  They are happy to do so because they feel I offered them a valuable service...I agree with them. :o) This allows those who are looking/wondering what kind of professional I am to get an inside look.  I am a proactive, trusted, Real Estate advisor and everyone will know it.  Thank you again for sharing.

7:50pm • #44
252,371 Points 2 Featured Posts Hit Router

Hi Loreena -- I think client testimonials should give a reader an insight into who you are with specifics being more important than generalities.  I agree, it's not about how wonderful we are, but what capabilities we possess and how that can in turn benefit a consumer, plain and simple.

7:57pm • #45
437,589 Points 10 Featured Posts Outside Blog

I think you need people to write testimonials to help tell their experience with you.

8:10pm • #46
470,098 Points 50 Featured Posts Outside Blog

Joe - I only do hope that I would not get big headed in this process. I pray hard to remain humble everyday. I'm glad you listened to your gut feeling on this one. I think God's trying to tell you something too. He uses use different vessels for different tasks.

8:32pm • #47

Loreena, love the scripture. Thanks for integrating the Word in with your business.

8:41pm • #48

Loreena, thanks for sharing this with us and in such a beautiful  and inspirational way!

8:53pm • #49
600,097 Points 34 Featured Posts Outside Blog Hit Router

Testimonials are very important as it tells a story of you from someone's else point of view and makes the potential new client relate to you more.

9:04pm • #50
577,568 Points 34 Featured Posts Localism Sponsor Outside Blog Hit Router

I need to push my testimonials more...  It isn't easy for me, either. 

9:45pm • #51
Outside Blog

Good work. I have wrestled with this too. It was easier when my Mom was the main RE person, I could talk (or tellothers' stories) about her all day. I am also finding my biggest problem is myself and how I feel about things/people/situations, etc.

BTW, thanks for sharing your faith. And it looks like you are part of By Referral Only - as am I.

10:32pm • #52
347,032 Points 3 Featured Posts Localism Sponsor Outside Blog

Play big!  It's something I learned from one of my coaches though it's not always the easiest thing to do.

11:25pm • #53
Localism Sponsor

I think it's the best way to get credability with your clients.

11:26pm • #54

Keep up the great work that you do.  If you do it, and the customer says it, then go ahead and post it.

11:29pm • #55
OCT
22
1 Featured Post

Thanks for bravely sharing your perspective and experience, Loreena! It does take a while to begin to understand that talking up what we do is actually a service to others.

I always thought that arrogance and confidence were two sides of the same coin. However, arrogance - in my opinion - occurs when we don't really believe we're all that. What we're really doing is trying to convince ourselves as much as convince others. Confidence is the opposite of that. We know we have a great skill, service, or product that can really help people, and we know that talking about it (or having others give testimonials about it) is the best way to get the word out there.

Congrats to you for staking your claim!!

Laura

12:53am • #56
258,475 Points 7 Featured Posts Outside Blog

Action speaks louder than words. I learned that playing baseball. Coach said "Keep the mouths shut and the bats hitting. That is how you win games." Enough said

1:01am • #57
6 Featured Posts Localism Sponsor Outside Blog Hit Router

Loreena:

My client testimonials are the backbone of my business. I owe a debt of gratitude to all of my former clients who have taken the time to write them and I have often told them just that. 

Real testimonials - with real names of actual people who have appreciated your work are the best tools to sell yourself.  But, they must be real.  It's not tooting your own horn - it's other people tooting it about the service they have received from you and it is so helpful to a potential client. 

 

7:08am • #58

Hi Loreena,

Glad you saw the "light". You owe it to your clients to give them a good picture of yourself and your skills. A few client testimonials enrichs that picture. Keep up the great work!

8:28am • #59

Very nice, thanks for brightening my day :)

8:28am • #60
104,336 Points 1 Featured Post Localism Sponsor Outside Blog Hit Router

Your post made me think about where I have my client testimonials on my website and it's also a tiny link! I guess I need to make it more prominent! thanks!

8:31am • #61
5 Featured Posts Hit Router

Loreena, excellent post!  I love the part about being a light.  How true is this?  I am working on how to even get to the point to ask for testimonials because like you, I didn't want things to be "about me."  It makes sense and you've helped me see things differently as well...

Chanda panda

8:32am • #62

 I would so much rather have a transaction with you than some of the prima donnas in this industry. 

You're a beautiful person!!!! 

Thanks for a great lesson,

Cary

cary
8:38am • #63
227,112 Points 2 Featured Posts

Loreena,

Good points about testimonials.  I love to hear what my clients thought about the transaction. 

Ann Hayden in rainy Wildwood, MO

8:41am • #64
534,169 Points 45 Featured Posts Outside Blog

Congratulations, Loreena, on seeing the light. This is a perfect example of the benefits of having a great coach - let's us see ourselves from a different perspective.

8:42am • #65

It's never too late to ask for testimonials

Lena
8:53am • #67

When I receive a testimonial from a client I feel pride and joy for accoplishing their goals. So why not share their own excitment?

I always have clients write me a testimonials.  Great post!! Thank you

8:56am • #68

Have you ever been to 5 Guys Burger & Fries? They plaster their walls with every article in which their name appears...even in the bathrooms. At first I thought...overkill but then I started to connect to the why..they want everyone to know how good they are. I am a professional Stager and I am not very good at tooting my own horn but why not...I have a lot to offer my clients and hearing how we have helped others will help them to know it too!

Valerie Sagheddu
8:59am • #69
1 Featured Post

Thanks for your openness and sharing your private thoughts. Your coach makes a lot of sense and I love the quote from Marianne Williamson - she's awesome.

9:00am • #70

Wow, Loreena, this is powerful stuff...thank you for sharing your learnings!

9:01am • #71
133,560 Points 4 Featured Posts Localism Sponsor Outside Blog Hit Router
Your faith was apparent even before you started quoting scripture. Well done.
9:14am • #72

I definitely understand your view point because I feel the same. I also struggle with the issue of putting pic on card. I know it is good for marketing but I think many reflect it as vanity. Thanks for the post, I may rethink my position.

9:18am • #73
153,285 Points 3 Featured Posts Outside Blog

Loreena, this hits home with me on so many levels. By attempting to be humble, or what I "think" is humble I am actually harming others who need to know this information and I can be of greater service when I just put the truth out there to stand for itself. It is not abut me in the sense I perceive but about me in how I can help others. Thanks for clarifying!

9:24am • #74

Rule #1: make it all about the customer.  To me that means giving them the tools they need to make decisions throughout the process... including when they are selecting an agent to work with.  Great transition to make!

I love the idea posted by Darin Persinger about doing VIDEO testimonials!  I am going to start doing that!!

Also, I have done some reading about testimonials, and the more specific they are the more compelling and believable.  The reading suggested coaching the customer for specifics in their testimonials, so that makes the video blog even better!

"She was a great agent" doesn't help people make a decision, but this is "I called her at 9pm to get advise on a counter-offer and we were able to buy the home for 5% below market averages!  She never complained about it when we needed her help."

9:40am • #75

Wayne Dyer says EGO stands for Edging God Out. As a divine beeing your mission is to serve your fellow beings. When ego is in the way, your impact is significantly reduced...

9:44am • #76
157,423 Points 1 Featured Post Outside Blog

Loreena, Thanks for posting this. I was unsure of whether or not I should be posting client testimonials in my blog for the same reasons as you. I didn't want to appear to be bragging or boastful. I haven't posted them yet, but I will now.  Thanks for the push!

10:02am • #77

Loreena, What a refreshing post and also a child of God not ashamed to go public!  I applaud your stand and I do post testimonials.  I never looked at it as "tooting my horn"...I felt it was "client satisfaction in words."  I plan on subscribing to your posts from this day on.  Continued Blessings!

Alicia Gibson
10:36am • #78
4 Featured Posts Outside Blog

Loreena, I'm so glad this was a featured post!  I've always felt the same way you did about testimonials but you put things into a whole different perspective.  Thanks for sharing from your heart...

10:55am • #79
Outside Blog

Word of mouth is the best kind of advertisement!

11:12am • #80
177,826 Points 1 Featured Post Localism Sponsor Outside Blog Hit Router

Very good points.  I need to be better about getting the testimonials and getting them published.

11:33am • #81
Outside Blog

Loreena, it is not about the testimonials tooting our own horn; it is about our motivation for using them. Remember a pen can sign a Valentines Day and the same pen can sign an Act of War. It is not the pen----it is the motivation.

Boulder City Steve

12:19pm • #82

Testimonials are a great way for prospective clients to see how others have been happy with our service.  I have always told my clients that I am more than happy to give them numbers of my past clients (with their permission, of course) if they would like to get more information about the quality of my service.  Anything we can do to help our clients feel comfortable in the home buying/selling process is well worth the effort. 

Those testimonials are good for us too!  It makes me happy to go back and read how people feel about me.  My job is rewarding but like all jobs it is work and sometimes stressful.  When I read the testimonials, I am reminded of all the good that I have been a part of and it makes it that much easier to get out and do it some more. 

12:21pm • #83

Loreena -

 

I really like how you connected a people like us to a light.  That is awesome and I completely agree with the analogy!

 

THANKS!!!!!

-Phil Graves-

utahbuyeragent.com

utahbuyeragent.com logo

12:29pm • #84

Loreena,

I'm a big believer in testimonials.  Glad you are now too!!!! 

12:39pm • #85
168,195 Points 6 Featured Posts Localism Sponsor Outside Blog Hit Router

Wow, Loreena. I've never seen that verse in that light, but you are right. When we shine, it is not to our credit, but to God's credit...yet, he put that light in us, not aound us, not in nature or in invisible things, but in us. And combined with Steve's (#82) explanation, it makes for a powerful explanation of why we should encourage client testimonials - not so that it serves us, but rather so that we can serve others.

12:41pm • #86

Loreena, Thanks for your post. I have also been personally dealing with this issue of thinking I would sound egotistical. I will post more of my customer's testimonials and pray that it will help someone else. God bless.

Carol Riley, Albuquerque, Huntington Real Estate, CarolsellsNewMexico.com 

Carol Riley
12:43pm • #87
Outside Blog

Loreena, Absolutely right on.  I have used testimonials for years on my web site.  I have even done one video testimonial.  It is important that they are specific about how we helped them do what they wanted to do.  I probably need to get some new ones since thwy are pretty old.

12:45pm • #88
2 Featured Posts Outside Blog

We look at testimonials not as us telling the world how great we are, but as a satisfied client telling the world how great we are! More like a recommendation than a testimonial. And while we usually ask all our clients if they mind providing one after the transaction is finished, its even better when they're unsolicited! Thanks for the great post and inspiration!

3:16pm • #89

After reading that I have a sense  of how they recruit suicide bombers:)

Brilliant maneuvering by your Coach to help you market yourself with an effective tool.

Marketing yourself is about you and the money unless instead of a fee you only accept donations.

 

At my church they gave out a nice pin to the most humble, but had to take it back, because he wore it:)

How about the drug dealer who said its not about the money I am just giving people what they want.:)

The rubber meets the road when you are dealing directly in relationships of all involved in your business

to be true to oneself and selfless with others. I fall short often but I do know the difference between [and reason for] marketing and being of service

Self-deception is a soothing drug no doubt but I quit drugs but still know the importance of marketing myself and the separation of that and how I serve my clients. Also try not to take myself to seriously.

STEVE POINTED OUT IT'S THE MOTIVATION

But you can have a selfish motivation signing a Valentine Card

My motivation for this post may also be suspect and intended for my own benefit

or to just to cast a different light maybe even a darkness for contrast:)

Phil

 

Phil
4:02pm • #90
1 Featured Post Outside Blog

Loreena, God is definitely blessing you and putting you in a position to shine His light.  I believe that real estate is a ministry for me as well as a career.

4:07pm • #91
470,098 Points 50 Featured Posts Outside Blog

Phil - I have no clue what you are trying to say here. So, I cant make an appropriate comment. Only you know your own heart.

4:09pm • #92
1 Featured Post

A great perspective, Loreena.  And I really appreciate your humility.  You have set an example for the rest of us to emulate.  I think testimonials can accomplish the goal of getting the word out without appearing prideful.  Proverbs 27:2 seems to lend itself to the ideas presented here... "Let another praise you, and not your own mouth; someone else, and not your own lips."

4:15pm • #93

Congrats on the feature!!  Comments are key with building when building initial client loyalty!!  All the best!!

4:55pm • #94
3 Featured Posts Outside Blog

I have my testimonials front and center of my web site: http://loricain.com/about/testimonials/

I send a survey to buyers and sellers immediately after a transaction, and in addition to asking them to rate various aspects of their transaction, I ask for a testimonial. AND I ask their permission to use in promotional material. I include a self-addressed, stamped envelope and 95% of clients return them. Of course, I've had to hear some criticismalong with praise - but that's helpful also.

Because the testimonials are in my client's words - I think strangers looking at me on the internet will feel they know me better. So, GOOD for your coach for turning your attitude around!

Congrats on the feature!

6:16pm • #95
291,507 Points Localism Sponsor Outside Blog Hit Router

I have been contemplating about putting some on my website......I will have to truly think about it again.  Thanks for a great post!

8:10pm • #96
100,746 Points

Powerful post Loreena. We have our testimonials on our web site from past clients that have worked with us and given us permission to include them in our marketing areas. I value the opinions of others and I believe testimonials are an honest way to show others a little more about you. We recently had someone just say they wanted to list their home with us because of the testimonials on our web site. Thank you for always being so open with your post, they truly are meaningful.

9:11pm • #97
470,098 Points 50 Featured Posts Outside Blog

Lee & Carol - I was living my own exercise since I wrote this post so I went back to collect more testimonials from past clients. I found out that one of them used my Testimonial list to make the decision. I don't have to second guess myself anymore.

9:29pm • #98
1 Featured Post

I too was guilty of not blowing my own horn. I now ask for testimonials just after closing, and they are always happy to give them. However, I still do not use all of them.

11:14pm • #99
OCT
23
Localism Sponsor

Thank you for your heartfelt sharing, Loreena.  You have inspired many to look in a new direction!  As it says at the top of the active rain newsletter "Do something different"!

12:33am • #100
190,793 Points 2 Featured Posts Outside Blog

Phil is saying your taking yourself wayyyyyy to seriously with this.  He's giving his thoughts to you on being humble & on self deception.

12:17pm • #101
424,653 Points 47 Featured Posts Outside Blog

Hey Loreena nothing wrong with spreading the word on a job well done!

12:34pm • #102

Hi Loreena,

Interesting perspective.  I've read a few of your posts now, always a good read.

 

Matt

1:07pm • #103
Outside Blog

I fit is honest, relevant and comes from the client, then by all means use it !

4:45pm • #104
OCT
24
1 Featured Post Outside Blog Hit Router

Great post Loreena. It is important NOT to over think things. Just think what would help them (the Clients) make the best RE choices. That is all that will ever matter.

12:50am • #105

Thank you!  I found your post at just the right time -- I've been struggling with the "tooting" aspect and didn't want to seem overbearing.  I'm going to start asking directly for the testimonials and then publishing them up front on my site.

Thank you!

11:40am • #106
1 Featured Post Outside Blog

We have to show that people think the service we deliver is a good one, a great one. We have to express to people how well we do our job. For most of us, this is a hard thing to do, but if we don't we are cheating ourselves out of further success. It's no fun being a secret agent.

5:42pm • #107

I like having testimonials on my site.  I have no idea how many people look at them, but I hope they are helpful for people looking to use my services.

Charlotte Flat Fee MLS Listing Don Anthony Realty

 

9:14pm • #108
OCT
26

It's interesting.  You shared your testimonial while talking about testimonials.  How great is that!  Thanks for the positive, uplifting discussion.

8:29am • #109

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