Taking a class on 100 Days to Greatness with Brian Buffini has become very difficult. Keeping up the normal routine, selling Springfield Mo real estate and trying to change our work habits is not easy. Closing on a home took priority over class this week. Not only did I miss class, the rest of the team wasn't there either.
One of our daily tasks is to write thank you notes to our past clients. Right now, approximately 100 notes behind, I can not see how I can maintain this pace. To my surprise, my assistant is currently on track with her notes and today received a phone call from a past client thanking her for remembering them. They actually were getting ready to market their home when they received the hand written note.
Even, after having a great experience with my assistant, they were prepared to list with another agent. As much as we keep up with our past clients, we somehow missed connecting with this client - until now. My assistant not only reconnected, but set a time next week to list their home.
The Buffini class is working! Working so well, that we may end up rehiring some of the staff that was laid off last year when the market slowed.
If you haven't taken a Brian Buffini class, this might be a great opportunity for you. If you have, do you have a success story to share?
Kay Van Kampen
A New Admirer of Brian Buffini - Part 2
A New Admirer of Brian Buffini
Our broker is a big fan of Buffini. I have not read any of his work but it seems as though he has some interesting material. My question is how effective is this 100 days to greatness for the rookie agent?
Also with the time you spent on this blog, you could of had only 98 more thank yous to catch up. Just teasing.
Have a great evening.
Doug