Bob Stewart is at it again!  He's issued another one of his blogging challenges and for those of us who are up for the challenge, Bob has offered a wicked amount of points for those who can blow Bob out of the blogosphere with our blogging mastery.  All we have to do is answer one question, "How are we using our blog to enhance our existing relationships with clients and prospects?" 

Like all of Bob's challenges, he compels us to think of ways that we can best utilize the time we spend here in the rain on how to improve and/or increase our businesses.

For many here, blogging is their primary marketing method - they do very little marketing anywhere else.  For these folks, they must be using their blogs to their fullest extent.  While blogging isn't my only marketing strategy, it is one where I definitely want to improve my numbers in order for it to be more effective for me. 

Earlier this year, I learned a way to do this by one of AR's own blogging Guru's, Broker Bryant (BB).  If anyone doesn't know this extremely successful (and really funny and entertaining) broker and blogger, then you need to check him out immediately.  BB is an absolute wealth of incredible info about real estate, sales & marketing, negotiating and blogging. 

So what did I learn from BB about using my blog to enhance my existing relationships with clients and prospects?  Don't keep my blog posts simply restricted to my blog.

For example, when a prospect calls me inquiring about getting pre-approved, after the phone call, I follow it up with an email that includes links to a couple of my blog posts about a particular loan program we may have talked about like NSP or the HERO program or maybe the USDA Rural program. 

I follow this same practice when someone emails me inquiring about local down payment assistance programs (dpa) that they may have read about on my blog.  When I follow-up with a response to their requests, I will include links to blogs posts that pertain to info about our market that they need to know like pre-approving with REO bank reps or California Association of Realtors (C.A.R.) mortgage protection program

In doing this, it not only got more visitors to my blog but it inspired me to blog more consistently.  Like most bloggers, it's important to know that the time and energy we spend building our blogs is time and energy well spent and that it's actually working.  I recently shared a story about when it really hit me that my blogging was working. 

Shortly after I started promoting my blog to prospects that contacted me, I got a phone call from a woman who had contacted me about getting pre-approved.  Several phone calls and emails later, I had collected all of the necessary documentation I needed to begin her pre-approval.

We agreed to get together so that she could sign off on a mortgage application and all of the necessary disclosures.  She wasn't able to get away from her office to meet me at mine so I agreed to meet her at her office. 

When I got to her office and sat down with her at her desk, I noticed she had my blog up on her computer screen.  She asked me about one of my recent blog posts and afterwards when she closed down my blog, I noticed she had an icon to my blog on her computer desktop. 

I was so beside myself that someone I had just met would be that interested in me to put an icon to my blog on their desktop, it took everything I had at that moment to not just start gushing.

I had an ear to ear grin for the rest of the day thinking of that.  That's when it really hit me that my blogging was working and I was making some really great connections because of it. 

So on that note, thanks BB for great tip on promoting my blog - it's working fabulously, so much so that I started using it on my clients but I think I'll save that for part 2.

 

USING MY BLOG TO ENHANCE RELATIONSHIPS WITH CLIENTS & PROSPECTS: Part 2

 
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11 Comments on USING MY BLOG TO ENHANCE RELATIONSHIPS WITH CLIENTS & PROSPECTS: Part 1

OCT
26

Charlie GantzDonne, thank you so much for this very interesting blog on the value of blogging as far as creating better relationships with clients and prospects.  I will follow up on the links.  Charlie Gantz, Greenwood, IN; J.D., M.B.A.; Owner/Principal Broker, Atlas Commercial Real Estate, LLC

10:29am • #1
Outside Blog

Donne thanks for the creative post. Blogging and relationships go hand in hand. It's just another medium that customers can use to connect with you as a person and professional.

10:34am • #2
136,005 Points 1 Featured Post

Charlie - I'm glad you liked it.  It's really so simple that anyone can do.  Using your blogs in this way really keeps you focused on writing predominantly for business, prospects and clients.

David - It's so true about blogging and relationships.  It took me awhile to figure that out but now that I know, I'm so much more focused in my blogging.

Thx for stopping by guys; I really appreciate it.

10:46am • #3

Great article - I just started a blog too and it feels great to see how many people are reading it!

-Doug

11:06am • #4
136,005 Points 1 Featured Post

Doug - It's great that you've started blogging.  I hope my simple tip will help.  Don't worry about comments (or lack of them).  Typically, consumers don't leave comments; they either pick up the phone and call or they email.

11:24am • #5
OCT
27
368,949 Points 23 Featured Posts Localism Sponsor Outside Blog

No kidding that must have been a rushing seeing that Donne icon! :-)

2:18am • #6
136,005 Points 1 Featured Post

Liz - It was a rush, so much so, I could hardly contain myself for a few minutes.  Anyway, for me it was kind of an epiphany of sorts.  It was such a great example of the relationship that this woman and I had already begun to establish in just a few phone calls and emails.  We actually grew to like each other enough to want to work together.

While we all love those phone calls and emails that start out with "I found you through your blog on activerain", unless we are able to make a solid connection with that prospect, we may never hear from them again. 

I get a lot of calls and emails that start out like that.  Do they all end up as clients?  No, they don't, which is why the ones that do are special.  Am I working on my conversion rate?  Sure, but then again, I can tell in one conversation if I even want to work with someone.  Not every prospect that calls is someone you may want as a client so it becomes extremely vital to be able to tell the difference between those prospects that you want to have a relationship with and those you don't.  JMHO

1:32pm • #7
OCT
30
105,809 Points

Hello Donne, I also enjoy the BB (and of course the TLW's Counter Offer!), and like how you've used his tips to make good business happen.  Thanks for sharing!  John

8:15pm • #8
NOV
01
136,005 Points 1 Featured Post

John - I'm glad you liked my post.  You should also check out the other posts too - some really great ideas.  Thx for stopping by; I appreciate it.

7:46pm • #9
NOV
06

Hi, Donee, glad I found your blog. will be happy to learn more about your wonderful services to our los angeles county buyers.  happy blogging. lupe

1:18am • #10
136,005 Points 1 Featured Post

Lupe - I'm glad you liked my post; that means a lot to me.  I do my best to serve my market here in LA and Ventura counties.  Thx for stopping by; I really appreciate it.

9:22am • #11

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Donne Knudsen

Simi Valley, CA

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Cobalt Financial Corp.

Office Phone: (805) 527-8554

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