Doesn't matter if you are working with the most difficult client in the universe, a troubled child, a spouse, or a co-worker. If your goals and desires include moving forward, making progress, and reaching closure.......
Keep those lines of communication open.
Never Stop The Conversation!
I often wonder how many real estate transactions a year never reach the closing table because an agent felt intimidated by asking one more time, if there was an alternative that would please their clients..... some other option that they might agree to. We use to call this action NEGOTIATION SKILLS.
If you are presently involved with selling REO's, or short sales, then chances are you probably have learned a tad about re-honing your negotiation skills. None of us ever wants to talk someone into signing a contract on a property they don't want. But if it is blatantly obvious that your clients really want a property badly enough, or you know they really need to sell. Well.....isn't it your responsibility to use that nogin and all that sales training to keep the wheels turning to cause the process to turn into a successful transaction? Right?

Those of us that survived the real estate slaughter of the 1980's learned a lot about personal survival and negotiation skills. "NO" was not a word we took mildly. We hit the streets running every morning, ate sack lunches, and were willing to work any sized transaction big or small. But probably one of the most useful lessons we learned was that nothing else matters if you don't communicate!
I really enjoyed Clint Miller's blog http://activerain.com/blogsview/1305427/let-s-talk-about-what-is-really-wrong-in-real-estate
Clint, in a no-nonsense manner pointed out the importance of follow up and staying in touch.....another way of saying:
Keep those lines of communication open.
Milam F. "Trey" Thurmond
Broker, GRI, CRB, SRES
For all your real estate needs In Bryan College Station, Texas
Classic Realty Associates
3600 Hwy 6 South , Suite 100
College Station, Texas 77845
(979) 694-8844 -110
Cell: (979) 229-8465
Fax: (979) 694-2299
trey@txcyber.com
Great advice, Trey. For some this comes natural, and for those to whom it doesn't any training and practice with personal and negotiating skills will pay for themselves a hundred tiimes over. That ability to read personalities and talk the issues through is really tghe crux of our businesses.